First Call Heating

Business Details

33 Years

experience

Emergency

services

Expert Heating Solutions in Chandlers Ford

First Call Heating has been delivering comprehensive heating solutions since 1993. As a family-run business based in Chandlers Ford, we prioritise customer satisfaction through competitive pricing and high-quality service. Our Gas Safe registered engineers specialise in boiler installations, servicing, and renewable energy solutions including solar thermal systems. We maintain transparency with no hidden charges and offer same-day emergency services.

Our commitment to environmental responsibility is demonstrated through our postcode-based scheduling system to reduce carbon emissions. With over three decades of experience, we combine technical expertise with a personal approach to meet residential and commercial heating needs across Hampshire.

Services

Boiler Installations Annual Servicing Emergency Repairs Solar Thermal Systems Power Flushing Underfloor Heating Smart Controls System Upgrades Warranty Repairs Energy Efficiency

Details

Year established: 1993

Highlights and features

Family-run business with 30+ years' experience in heating solutions
Gas Safe registered engineers for boiler installations and repairs
Same-day emergency service with guaranteed repairs
Competitive pricing with transparent cost structures
Environmentally conscious operations with renewable energy expertise

Associations and certifications

Gas Safe Register

What people say

Professional and prompt Best customer service Top notch company Flexible around customers Award winning service

Website

Update Listing

Services

Boiler Installations

We specialise in Worcester boiler installations with 10-year guarantees when maintained annually. Our engineers fit combination, system and regular boilers, integrating with existing heating infrastructure. Installations include system flushing and magnetic filter fitting to maintain efficiency. All work complies with current gas safety regulations and manufacturer specifications.

Annual Servicing

Our maintenance plans cover boiler servicing and system checks to maintain warranties. Service includes component inspection, efficiency testing, and safety checks. We offer fixed-price plans with optional breakdown cover. Regular servicing extends boiler lifespan and maintains energy efficiency ratings.

Solar Thermal

We install and service Worcester Greenskies solar thermal systems for domestic hot water. Systems integrate with existing boilers, providing up to 50% hot water savings. Our services include system health checks, fluid replacement, and panel maintenance. We recommend annual inspections to maintain optimal performance.

Power Flushing

Our power flushing service removes sludge and debris from central heating systems. Using magnetic filtration units, we clean pipework and radiators to restore efficiency. The process includes inhibitor treatment to prevent future corrosion. Most domestic systems complete within one day with immediate efficiency improvements.

Smart Controls

We install Drayton Wiser smart control systems for precise heating management. Solutions include zone control, remote access via app, and energy usage monitoring. Systems integrate with existing boilers and can be retrofitted to most heating setups. Installation includes setup and customer training.

People

James Walker

Director

With over 30 years' experience in the heating industry, James leads our engineering team. He specialises in boiler system design and renewable energy integration. James ensures all installations meet manufacturer specifications and customer requirements. He oversees quality control and technical training for our engineers.

Questions

What heating services do you offer?

We provide boiler installations, servicing, emergency repairs, power flushing, solar thermal systems, underfloor heating, and smart control installations across Hampshire.

Do you offer boiler cover plans?

Yes, we offer four care plans covering servicing and breakdowns with different coverage levels from basic boiler protection to comprehensive system cover.

Are your engineers qualified?

All our engineers are Gas Safe registered with extensive manufacturer-certified training in Worcester boiler systems and renewable technologies.

Do you provide emergency services?

We offer same-day emergency boiler repairs with no additional charges for out-of-hours callouts.

Can you service solar thermal systems?

Yes, we provide specialist solar system health checks, fluid replacement, and repairs for Worcester Greenskies installations.

What areas do you cover?

We serve Chandlers Ford, Romsey, Winchester, Eastleigh, and Southampton areas with postcode-based scheduling to reduce environmental impact.

Videos

Reviews (6)

Write a Review

Katie Collins

Dec 17, 2021 Report

Excellent service and excellent value, Im so glad I chose a local company to do this. We had a vented heating system, immersion and water tank removed and a combi installed, and it ended up being quite an involved job. At no point was this suggested to be a problem, Callum just got on with it until the job was finished. Really neat and tidy installation and were so pleased with it. Would highly recommend!

Colin Brown

Oct 28, 2021 Report

Brilliantly professional and prompt, my father switched to them from British gas after the recent issues they have had with the service staff and I cannot fault First Call Heating at all. They are professional, reliable and prompt. Just used them for a boiler service and the chap was polite, rang ahead when running ahead of schedule and completed the job with a minimum of fuss. Thank you First Call Heating for being tradespeople we can trust.

Stewart Harder

Aug 28, 2021 Report

Really polite and helpful man, explained things in detail and knew his stuff. Very quick for pricing and replying of calls made.

Rachel O'Brien

Jun 24, 2021 Report

Always quick to come and do our annual boiler service. Had no problems with our boiler since it was installed 5 years and the service price has stayed the same I think which is great!

Stavroula Papageorgaki StaviP

Mar 30, 2021 Report

Have been using First call for the past 4-5 years, on a monthly fee that covers the annual boiler service and in case of a call out. Can't fault them, always on point and on time. Great using a local company.

Darren Wardell

Jan 19, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Firstcall have always been my first port of call over the many years. They installed our combi a few moons ago and service it yearly. plus they were on hand when i put a screw through a water pipe too. Can't fault them to be honest. Keep up the good work guys & girls.
Services:Install heating system,Repair pipe,Heating maintenance