Business Details
50 Years
experience
Emergency
services
Trusted Commercial Cleaning Services in Kent
Established in 1976, Town and Country Cleaners has built a reputation for excellence in commercial and industrial cleaning across the Southeast of England. Our ethos centres on delivering impeccably clean spaces through a culture of empowerment and ownership, guided by four core values: Quality, Integrity, Sustainability, and Community. With over 46 years of operational experience and a management team boasting 200+ combined years in the sector, we combine tradition with innovation to meet evolving client needs. Our services span diverse sectors including Education, Healthcare, Manufacturing, and Retail, supported by ISO 9001 and 14001 accreditations. We prioritise tailored solutions, deploying state-of-the-art technology and rigorous staff training to ensure precision in every contract.Our commitment to sustainability is evidenced through ISO 14001 compliance and a pledge to carbon neutrality. With locally based teams across Kent, Essex, Sussex, and Greater London, we provide responsive, high-quality service while maintaining transparency through regular client engagement. Our 511 dedicated colleagues clean 596 sites daily, covering 341,883 sqm of space, reflecting our ability to scale while maintaining standards. As Disability Confident employers and members of the British Safety Council, we uphold ethical practices and community engagement. Our growth through client retentionevidenced by partnerships lasting 10-20 yearsdemonstrates our reliability and client-centric approach.
Services
Daily Contract Cleaning
Deep Cleaning
Window Cleaning
Kitchen Cleaning
Washroom Hygiene
Floor Care
Janitorial Services
Carpet Cleaning
Grounds Maintenance
Pest Control
Details
- Year established: 1976
Highlights and features
- 46 years of operational experience in commercial cleaning
- ISO 9001 and 14001 certified quality and sustainability standards
- Tailored cleaning plans for diverse sectors including healthcare and education
- Eco-friendly practices with commitment to carbon neutrality
- Dedicated teams with enhanced DBS-checked staff and ongoing training
Associations and certifications
- ISO 9001
- ISO 14001
- British Institute of Cleaning Science (BICSc)
- Disability Confident
- British Safety Council
- Constructionline Silver
- CHAS
What people say
Spotless results
Exceptional value
Flawless start-up
Proactive approach
Flexible during lockdown
Services
Daily Contract Cleaning
Our daily contract cleaning ensures consistent hygiene across offices, schools, and commercial spaces. Using colour-coded equipment and ISO 9001 protocols, we perform dusting, floor maintenance, and sanitisation tailored to client schedules. With 596 sites serviced daily, our DBS-checked teams deliver unobtrusive cleaning during operational hours while maintaining BICSc-standard quality audits.
Deep Cleaning
Specialist deep cleaning targets embedded grime in carpets, kitchens, and high-traffic areas using steam technology and eco-certified chemicals. Our teams perform post-renovation cleans and seasonal refreshes across 341,883 sqm monthly, restoring hygiene standards in healthcare facilities and manufacturing plants while adhering to ISO 14001 sustainability guidelines.
Window Cleaning
Professional window cleaning services maintain streak-free glass on commercial buildings using water-fed poles and purified solutions. Our technicians service multi-storey properties across Kent and Sussex, preventing limescale buildup while ensuring safety compliance through regular equipment inspections and method statement adherence.
Kitchen Cleaning
Specialist kitchen cleaning removes grease buildup in commercial environments using degreasers and high-pressure steam. Our teams clean extraction systems, prep areas, and appliances overnight to meet Food Standards Agency requirements, with documentation provided for HACCP compliance audits.
Washroom Hygiene
Comprehensive washroom services include deep sanitisation of fixtures, air quality management, and consumables supply. We implement colour-coded cleaning systems and ATP testing to meet HTM 01-05 standards in healthcare facilities, with monthly service reports tracking compliance metrics.
People
Alexis Jobson
Head of Contracts & Facilities Management
With 20 years of experience in facilities management, Alexis oversees contract delivery for Canterbury City Council. She specialises in public sector cleaning operations and has led teams in maintaining high standards across diverse municipal buildings.
Graham Hobbs
Contract Manager
Graham manages the Kent Schools contract for Mitie PFI, overseeing window and kitchen cleaning services. With over a decade of experience in education sector facilities management, he focuses on service expansion and quality assurance.
Ruth Sheridan
Chief Financial Officer
Ruth leads financial strategy for a multi-academy trust, managing procurement processes including cleaning contracts. Her expertise in educational facility budgeting ensures cost-effective service delivery across 40 schools.
Raminta Kamasilovaite
Community Manager
Raminta manages workspace operations at Us&Co, coordinating cleaning services during pandemic restrictions. She specialises in flexible workspace management and tenant satisfaction metrics.
Questions
How experienced is Town and Country Cleaners in the cleaning industry?
We have operated since 1976 with 46 years of experience, cleaning hundreds of buildings across multiple sectors.
What sets Town and Country Cleaners apart from competitors?
Our core values of Quality, Integrity, Sustainability, and Community drive our client-focused approach and ISO-certified standards.
How are cleaning services tailored to specific industries?
We conduct detailed consultations to understand each client's unique needs, values, and operational requirements before creating bespoke solutions.
Are eco-friendly practices incorporated?
Yes, through ISO 14001 compliance, sustainable consumables, and a commitment to carbon neutrality by 2030.
What additional services are offered?
We provide consumables, pest control, window cleaning, grounds maintenance, and washroom hygiene as bundled solutions.
How is service quality managed?
Regular quality audits, staff training, and monthly client meetings ensure consistent delivery against ISO 9001 standards.
Reviews (5)
Jack Lukehurst
Jul 29, 2021
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Always did a great Job. The big tattooed and peirced guy especially was alway great! The only thing I miss about my old flat!
Kay Carter
Nov 01, 2020
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It is good to see a company so committed to working safely in the community through the Covid-19 pandemic.
Jay Hooper
Oct 23, 2020
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Critical:Professionalism,Quality,Responsiveness,Value
Working for this company was the worst experience Ive ever had. The company took over the cleaning contract in the school I was working in started of good then the supervisor brought in his favourite and he got away with so much not doing his work even drinking on the job and talking about me behind my back. waste of time
Working for this company was the worst experience Ive ever had. The company took over the cleaning contract in the school I was working in started of good then the supervisor brought in his favourite and he got away with so much not doing his work even drinking on the job and talking about me behind my back. waste of time
H. Hug
Jun 01, 2020
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Critical:Professionalism
Awfull company to work for went in as a cleaning supervisor but quickly realised that they don't give a dam about the staff poor communication and the right hand doesn't know what the left hand is doing. Wouldnt recommend this company at all steer Well clear the pay is rubbish also
Awfull company to work for went in as a cleaning supervisor but quickly realised that they don't give a dam about the staff poor communication and the right hand doesn't know what the left hand is doing. Wouldnt recommend this company at all steer Well clear the pay is rubbish also
Princess Persia
May 10, 2020
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Worst company I've ever worked for!!
Terrible, unprofessional management, no communication, don't provide you with products needed to properly conduct job, never been paid the right wage, they threatened to fire me unless I change my working hours that are impossible to do with kids. Law defying thieves, only paid me when I threatened legal action.
AVOID!!!!!
Terrible, unprofessional management, no communication, don't provide you with products needed to properly conduct job, never been paid the right wage, they threatened to fire me unless I change my working hours that are impossible to do with kids. Law defying thieves, only paid me when I threatened legal action.
AVOID!!!!!
