Neat & Sweet

Business Details

Professional Domestic & Commercial Cleaning Services in Frome

Established in Frome, Somerset, we have dedicated ourselves to delivering exceptional domestic and commercial cleaning solutions for over 15 years. Our family-run business prioritises customer satisfaction by tailoring services to individual needs, whether for residential properties or office spaces. With a focus on reliability and professionalism, we utilise high-quality equipment and techniques to ensure thorough results. Our reputation is built on consistent performance, punctuality, and the trust earned through 3,854+ successful projects.

Clients benefit from our expertise in spring cleans, oven cleaning, ironing services, and contract cleaning, supported by flexible scheduling options. Backed by glowing testimonials, we guarantee a service that combines affordability with meticulous attention to detail. Our commitment to transparency and clear communication ensures clients receive exactly what they expect, every time.

Services

Domestic Cleaning Commercial Cleaning Spring Cleaning Ironing Service Oven Cleaning Contract Cleaning Interior Window Cleaning

Highlights and features

We have 15+ years of experience in domestic and commercial cleaning.
Our services are tailored to meet your specific requirements.
We guarantee a high standard of cleaning with all clients.
Punctual cleaning with dedicated time slots to suit your schedule.
3,854+ happy customers and referrals from satisfied clients.

What people say

Spotless house Professional service Excellent results On time Highly recommend

Website

Update Listing

Services

Domestic Cleaning

Our domestic cleaning service ensures residential properties remain fresh and hygienic. We focus on high-traffic areas, kitchens, and bathrooms, using eco-friendly products. Clients benefit from flexible scheduling and customised plans to suit their lifestyle needs.

Commercial Cleaning

Commercial cleaning maintains professional environments with minimal disruption. We offer evening and weekend appointments to accommodate business hours. Services include dusting, sanitising, and waste management tailored to office layouts.

Spring Cleaning

Spring cleaning tackles neglected areas with intensive attention. We focus on windows, carpets, and hard-to-reach spaces to rejuvenate interiors. This one-off service is ideal for pre-event preparations or seasonal refreshes.

Ironing Service

Our ironing service includes collection and delivery for convenience. We handle shirts, bed linens, and garments with care to eliminate creases. Ideal for busy professionals or households seeking time-saving solutions.

Oven Cleaning

Oven cleaning restores appliances to like-new condition using specialist products. We remove grease and burnt residue from interiors and doors. This service extends appliance lifespan while improving kitchen hygiene.

People

Kim

Owner

Kim leads Neat & Sweet with a dedication to excellence, drawing on 15+ years of cleaning expertise. Clients praise her energetic approach and attention to detail, which ensure consistently outstanding results.

Questions

What areas do you serve?

We operate in Frome, Somerset, and surrounding areas for both domestic and commercial clients.

Do you offer one-time cleaning services?

Yes, we provide one-off spring cleans, end-of-tenancy cleaning, and special event preparations.

Are your cleaning staff insured?

Yes, all our services come with full insurance coverage for client peace of mind.

Do you clean commercial properties outside regular hours?

Yes, we schedule office cleaning in the evenings and weekends to avoid disrupting your business.

Reviews (7)

Write a Review

Lucy Busson

May 06, 2021 Report

No and Id not want you to when you cant stick to what you say. When you book an interview maybe stick to instead of not following through. Far from fake and could post evidence.
Shows the lack of professionalism and no soo neat or sweet

Joanna Fox

Apr 24, 2021 Report

Great service from Neat and Sweet. I needed a house to be cleaned at very short notice and they managed to fit me in and do a great job
Services:Cleaning,Moving clean,Deep clean

James Clark

Jan 06, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional company, as a business we look for quality local businesses to use and we found one here, service price and quality were all fantastic, do not hesitate to use these fantastic people.
Service:Standard clean

Alison Harvey

Sep 03, 2019 Report

Individual cleaners, Vicky, Lacey, and Milan were good and very pleasant and professional but I felt charges were excessive and not transparent. In the end I was charged 150 for six and a half person hours cleaning over two days. Suggest establishing in advance an hourly rate, or no. of hours cleaning that will be done if you are paying a fixed fee.

Kym Allen

Jul 19, 2019 Report

Positive:Punctuality,Quality,Responsiveness,Value
Can praise the cleaner's at neat and sweet enough they did a superb job on my end of tenancy clean well recommended *****

Philip Mountifield

Dec 31, 2018 Report

We've been using Neat and Sweet cleaning services for several years now. They have always been professional and pleasant to deal with, and their staff do an efficient job of keeping our house nice and clean.

Amy-Ruth Hill

Oct 30, 2018 Report

DO NOT USE. unprofessional and rude. We didnt get what we were quoted for (a deep spring clean) but were still pushed for full payment. AVOID THIS COMPANY! When I expressed that I was unhappy with the service but would pay for what I did receive, she added VAT to my quote, despite not being VAT registered... Or she IS VAT registered and accepts cash for work. DODGY. Please read her response to all the 1 star reviews, customer service at it's worst!