1st Defence Locksmiths Leeds
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1st Defence Locksmiths Leeds
Based in Leeds, we operate as a fully independent locksmith service, distinct from national companies that often appear local. With a family-run structure and more than 15 years of experience, we focus on delivering a reliable and professional service. All enquiries are managed directly by Ben Gatenby, ensuring that customers receive accurate advice and prompt assistance. We work with both residential and commercial clients across the city, maintaining a strong commitment to quality.

We prioritise clear and competitive pricing by eliminating call-out fees entirely, including during evenings and weekends. Furthermore, we do not charge VAT, offering immediate financial benefits to our customers. Our services include lock repairs, replacements, emergency entry, and security upgrades. We also support a variety of payment methods, including modern digital options, to ensure convenience. With numerous positive reviews reflecting our standards, we continue to provide an efficient and trustworthy locksmith service.
Served areas
  • Leeds
Details
  • Year established: 2008
  • Licensed
  • Insured
Highlights and features
  • Family-run locksmiths with over 15 years experience
  • No call out fee or VAT charged ever
  • Emergency locksmith service available 24/7 in Leeds
  • Specialists in UPVC, composite and aluminium door repairs
  • High security locks and burglar alarms supplied and fitted
  • Keyed alike solutions for homes and businesses
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Services
1st Defence Locksmiths Leeds At 1st Defence Locksmiths Leeds, we deliver a dependable local locksmith service supported by over fifteen years of practical experience. As a family-operated business, we place strong emphasis on customer satisfaction and honest pricing, with no call-out fees or VAT applied. We install high-quality locks efficiently, typically completing work in one visit, all backed by insurance, certification, and a twelve-month guarantee.
UPVC & Composite Lock Services We specialise in UPVC door and window locking solutions, offering installation, repair, and replacement of multi-point systems. Even obsolete mechanisms can often be upgraded through careful modification of existing frames. Our service includes realignment to improve operation where doors have shifted. Early intervention is essential, as unresolved resistance typically results in significant damage to the locking system.
Burglar Alarms At 1st Defence Locksmiths, we provide expertly installed alarm systems tailored to each clients needs. Our family-run business ensures a personalised approach with competitive pricing. We avoid pushy sales methods, instead offering clear and helpful advice. Each alarm system is installed according to your preferences, whether you require a basic or complex solution.
High Security Steel Doors We provide bespoke high security steel doors designed to safeguard commercial premises. Our doors are available in a range of thicknesses from 45mm to 70mm and are supplied and fitted to meet precise security requirements. Each door features fully welded construction, anti-crowbar protection, galvanised materials for durability, and advanced multipoint locking systems, ensuring robust and reliable protection. Suitable for personnel doors, fire exits, warehouses, and workshops, our installations combine modern aesthetics with uncompromising security. Our team conducts thorough site visits to tailor each doors specification and guarantee a seamless, professional fitting process with minimal disruption to your business operations.
Aluminium Door Repairs We provide comprehensive aluminium door repair services, covering everything from alignment issues to lock replacements. Our team supplies and fits all necessary components for both domestic and commercial doors. By restoring proper function, we ensure smooth opening, secure locking, and dependable operation, maintaining the standard expected when the door was originally installed.
People
Ben Gatenby
Ben Gatenby
Hi Im Ben Gatenby the owner and manager of 1st Defence Locksmiths Leeds. I founded my locksmith company in 2008. I already had quite a lot of locksmith experience by this point working in different disciplines of the locksmith industry. My dad was a locksmith and so I had been around the trade my whole life.
Reviews (26)
Carole Leeming
Carole Leeming
Mar 02, 2026
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Called Ben earlier today, he managed to squeeze me in, which was great as we couldnt lock our front door. Excellent service, explained what the problem was and how he would fix it. A job well done
Janine B.
Janine B.
Feb 28, 2026
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Amazing! Single mummy and alone with a door that wouldnt lock, The gentleman that arrived was super fast and did a perfect job! Would highly recommend! 5*
Reece Allen
Reece Allen
Feb 27, 2026
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Good rate! Came out within a 2 hours, friendly! Would use again!
Danny S.
Danny S.
Feb 25, 2026
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Ben was fantastic. He called me back 20 minutes after me leaving a voicemail and was with me after another 30 minutes or so. He explained the problem, talked me through the options and had my locks fixed quickly, efficiently and at a great price.
Next time I need any locks looking at, I'll be sure to call Ben before anyone else. First class service.
Sarah Barnett
Sarah Barnett
Feb 22, 2026
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I range Ben this morning and by this afternoon the locking mechanism has been replaced! Very fast, excellent response and easy to deal with. Very happy customer!
Ollie Cutts
Ollie Cutts
Dec 30, 2025
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Highly recommended. If you're looking for someone who actually understands the mechanics of high-end security rather than just a quick fix, Ben is the one to call. Rare to find this level of competence these days.
Amber Walker
Amber Walker
Dec 29, 2025
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Would absolutely recommend. Reasonably priced, professional & friendly and went above and beyond to resolve an existing issue with door mechanism.
Paula Wheeler
Paula Wheeler
Dec 12, 2025
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Dan is reliable, very reasonably priced and most importantly, knows what he is doing !

I first used him to replace a locking mechanism on a door and subsequently asked him to service, realign and repair my uPVC double glazed windows

I found that he is willing to look for the best solution for his customer's budget, not upselling new parts that are not necessarily required and did the work in a neat and timely manner

I would not hesitate to recommend him
Katie Schulz
Katie Schulz
Nov 16, 2025
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Very friendly, replaced the lock on our basement door that probably hadn't been opened in decades and sorted a rusted metal gate with the same problem! 10/10
Chloe Jayne
Chloe Jayne
Nov 14, 2025
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Ben was fantastic - honest, helpful and efficient. He knew exactly what the problem was just by looking at the door. He explained everything before carrying out the work and was quick and efficient in doing so. I would absolutely recommend Ben to anyone needing work done and I won't look anywhere else if I need anything in future.
David Roundtree
David Roundtree
Nov 10, 2025
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Great communication and great service to repair broken door/lock. I'd definitely recommend
Mandy Gaines
Mandy Gaines
Oct 19, 2025
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Brilliant service. Came within an hour and 20 mins and changed my lock to the front door as I was unable to get my key out the lock. Highly recommended. Talked me through the doors issues and realigned the door aswell for me. Also got Ben to check the back door as im having issues with that too. He's told me the issue which will be resolved ASAP. Thank you so much Ben, thats a weight lifted off my head!!
T. M.
T. M.
Sep 19, 2025
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Absolutely brilliant service. Phoned over the weekend , got a great advice and appointment was booked within 3days. All fixed with a very reasonable price. Thanks Ben , you have been amazing.
Peter Womersley
Peter Womersley
Sep 15, 2025
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Yesterday my tenant found herself locked out of her apartment. I contacted Ben at 1st defence who was just brilliant. He was there within the hour and locks replaced in no time. And his costs were very reasonable. No crazy call out charges. I highly recommend Ben.
Karlitomalik
Karlitomalik
Aug 31, 2025
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Excellent service , came when he said he would and replaced my old knackered lock with a much more secure one - and a reasonable price
Would recommend
Kelly McKalbar
Kelly McKalbar
Aug 26, 2025
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I was really impressed with the speed of the service. I messaged in the morning and my new locks were fitted just a couple of hours later.
Great service and very friendly. I would highly recommend.
Harpinder Shoker Hari
Harpinder Shoker Hari
Aug 20, 2025
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I had an issue with my door where the lock mechanism was catching and making it difficult to lock. The locksmith came out promptly and quickly identified the problem. He realigned the door and had everything working smoothly in no time. Very professional, friendly, and efficient serviceId definitely recommend them to anyone needing locksmith work.
Helen Jenkinson
Helen Jenkinson
Aug 11, 2025
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Got in touch with 1st Defence Locksmiths for a non urgent replacement lock, Mark was with me within the day, provided a high security replacement and everything was quickly sorted at a very reasonable price. Would 100% recommend
Wendy Tinson
Wendy Tinson
Aug 09, 2025
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Mark came on same day and explained options well. Great quality lock fitted with brilliant guarantee. As labour was fixed per hour also sorted latch mechanism glitches on the door which was fire door front door and my French doors and only additional cost was parts.
Charlotte Roberts
Charlotte Roberts
Jul 29, 2025
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Ben has replaced all the doors in our property at various intervals. He is quick, efficient and doesnt try to rip you off. Would highly recommend
David Lodge
David Lodge
Jul 28, 2025
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Had issues with my main house door lock. Found 1st Defence Locksmiths online. Liked they were local and not through a call centre. Attended same day and fitted brand new lock. Door also adjusted as well so it closed better and locked easier. Very happy
Alghali Family
Alghali Family
Jul 23, 2025
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Quick to respond to phone message. Arrived when he said he would. Cost what he said it would. Friendly. Informative. Resolved locking problem with Upvc doors.
Gruffalo Cottage
Gruffalo Cottage
May 11, 2025
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Once again we have had 1st class service from 1st Defence Locksmiths Leeds. Clear phone call. Arrived exactly when he said. Problem fixed extremely quickly. Very polite. Wouldn't hesitate to recommend. They have fixed a variety of issues with different doors for us over the years.
C. Bo D.
C. Bo D.
May 11, 2025
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Ben arranged for one of his colleagues to come to our house promtly as we had a stuck door. Did a good job, sorted the door lock and frame and we can now finally get out of the house as normal.
Bev Lockwood
Bev Lockwood
Apr 20, 2025
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Reliable and professional service. Arrived within the allotted time ( which is something to mention these days). Very easy to contact, no faffing around with pressing buttons and leaving messages. A good experience, will definately use Ben's business again and will certainly recommend to people.
Daniel Cooper
Daniel Cooper
Mar 16, 2025
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Great service, super fast turnaround, explained every step of what they were doing and sorted my problem quickly at a very reasonable price. Will absolutely use them again in the future.