Business Details
43 Years
experience
Your Trusted Flooring Experts in Plymouth
Established in 1983, A1 Carpets Plymouth is a family-run business with over four decades of expertise in flooring solutions. Our commitment to quality is reflected in our extensive range of carpets, vinyls, engineered wood, and laminate flooring sourced from leading manufacturers. We prioritise transparency, offering free delivery within 25 miles, no hidden costs, and expert fitting services for hessian-backed carpets. Our team combines traditional customer service with modern product knowledge, ensuring tailored advice for residential and commercial clients. With a showroom in Plympton, we serve Plymouth and surrounding areas, maintaining a reputation for competitive pricing and reliability.Our partnerships with brands like Woodpecker and Armstrong underscore our dedication to sustainability and innovation. Over 80% of our work comes from repeat customers or recommendations, a testament to our consistent service excellence. We specialise in matching flooring to specific needs, offering guidance on durability classifications and underfloor heating compatibility. Our commercial division provides comprehensive surveys, risk assessments, and installations for businesses. As an environmentally conscious company, we stock PEFC-accredited wood flooring, ensuring ethical sourcing without compromising quality.
Services
Carpets
Vinyl Flooring
Engineered Wood Flooring
Laminate Flooring
Commercial Flooring
Details
- Year established: 1983
Highlights and features
- We have over 40 years of experience in flooring solutions.
- Our team provides free delivery within 25 miles of Plymouth.
- We offer expert carpet fitting with no hidden costs.
- We stock top brands like Woodpecker and Armstrong Vinyls.
- Our commercial flooring service includes free surveys and consultations.
Associations and certifications
- PEFC
Services
Carpets
We offer a comprehensive range of carpets, from budget-friendly twists to luxury 100% wool options. Our selection includes durable saxony, frieze, and textured natural fibre carpets tailored to suit high-traffic areas or bedrooms. Expert guidance ensures you choose the right durability classification for your space, with free fitting on hessian-backed options.
Vinyl Flooring
Our vinyl flooring replicates natural materials like wood and stone, available in 2, 3, or 4-metre widths to minimise waste. Cushioned vinyl options provide warmth and durability for kitchens or bathrooms, with free delivery within 25 miles and expert installation advice.
Engineered Wood Flooring
As approved partners for Woodpecker, we supply engineered wood flooring in oak, maple, and walnut. These floors combine technological durability with timeless aesthetics, compatible with underfloor heating. Free delivery and expert fitting guidance are included within 25 miles.
Laminate Flooring
Our Woodpecker laminate flooring offers authentic wood-look designs at affordable prices. Options include water-resistant Vusta planks ideal for humid areas. Free delivery and 25-year warranties are available for residential installations.
Commercial Flooring
We provide tailored commercial flooring solutions, including carpets, vinyls, and safety flooring. Services encompass free surveys, risk assessments, and installations by specialist fitters. Brands like Polyflor and Tarkett ensure quality for offices, retail spaces, and public buildings.
Questions
What types of flooring do you offer?
We provide carpets, vinyls, engineered wood flooring, laminate flooring, and commercial flooring options.
Do you offer free delivery?
Yes, free delivery is available within 25 miles of our Plymouth showroom.
Are your carpets fitted for free?
Hessian-backed carpets include free fitting, underlay, grippers, and bars.
Do you serve commercial clients?
Yes, we supply and install commercial flooring with free consultations and risk assessments.
Are your wood floors environmentally friendly?
Our Woodpecker engineered floors carry PEFC accreditation for sustainable sourcing.
Reviews (5)
Tom Sharples
Sep 03, 2021
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Unfortunately we found them to be very rude and condescending. Despite my wife and I going there to look at a specific type of carpet they seemed adamant to talk us out of purchasing from them. Seemed to presume that we couldn't afford the carpet we were interested in. Very disappointing experience, we will not be returning and will order said carpet elsewhere
Alice-Rose Green
Oct 31, 2018
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Absolutely terrible experience with this company!!!! Rude, arrogant and sarcastic. I live in Essex and ordered carpet to be fitted in my partners property in Plympton. I was assured the carpet was similar to what was already in the property but they couldn't get a complete match as the existing one had been discontinued. Living in Essex I had little choice but to take his word for it and asked for pictures once the carpet was fitted. He assured me pictures would be sent. After not receiving any pictures of the carpet I visited the property to find the carpet fitted was COMPLETELY different to what
Carol Tweedie
May 06, 2018
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Myself and family have bought from A1 for years ,and have always been impressed by the service and unbeatable price. We have looked elsewhere, but always returned; its now our first choice.
Bah Bahbah
Aug 14, 2017
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I have to agree with the first reviewer. I visited the showroom with the intention of getting my whole house fitted and wasn't impressed with the customer service. The salesman I spoke to, while knowledgable, didn't make much effort to engage with me and made me feel awkward when I asked some novice type questions. He just really didn't seem bothered either way if I offered him my custom or not.
Steve Hemmings
Jun 29, 2014
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I found quite the opposite experience, knowledgeable, understood the products, pricing and limitations of certain materials in different rooms. We had already priced the carpet in a National Carpet retailer and they did not get the price Right ... 65 more than A1 Carpets for a similar, but not equal carpet and that was without the fitting charges, which we got free from A1. I have used National companies before and they subcontract the fitting, A1 have a team of fitters .... and to be honest here the best fitting I have ever experienced and I am 56 so seen a few carpets laid. I will be buying
