Business Details
Professional Window & Exterior Cleaning Services in Southampton
Established over 30 years ago, Neptune Window Cleaning has built a reputation for excellence in both domestic and commercial window and exterior cleaning services. Our founder, Rob Telling, brings decades of industry expertise to ensure clockwork reliability, exceptional customer care, and competitive value. We pride ourselves on maintaining the highest standards through accredited training programs and certifications, including Safe Contractor, IPAF, and PASMA. Our franchisee model ensures every client receives personalized attention, with a team of dedicated professionals committed to punctuality and professionalism.Operating across Hampshire and beyond, we serve over 6,000 homes and businesses, offering bespoke solutions for properties of all sizes. Our corporate partnerships with organizations like Winchester City Council and Housing 21 underscore our ability to deliver large-scale projects with precision. Customer satisfaction remains our priority, reflected in our 30-year track record of repeat business and referrals.
Services
Window Cleaning
Gutter Cleaning
Conservatory Roof Cleaning
Roof Cleaning
Patio Cleaning
Render Cleaning
Stone Cleaning
Solar Panel Cleaning
Highlights and features
- 30 years of experience in professional window cleaning
- Accredited safety certifications including IPAF and PASMA
- Enterprise-level service adapted for domestic customers
- Franchisee team ensures personalized local service
- Proven track record with 6,000+ satisfied clients
Associations and certifications
- Safe Contractor
- IPAF
- PASMA
- City & Guilds
What people say
Incredibly professional
Night and day difference
Exceedingly good value
30-year experience
6,000+ satisfied clients
Services
Window Cleaning
Our professional window cleaning service uses advanced techniques to ensure crystal-clear results for residential and commercial properties. With certified technicians trained in IPAF and PASMA standards, we handle both single-story and high-rise buildings. Clients benefit from our consistent scheduling and attention to detail, ensuring properties maintain their best appearance year-round.
Gutter Cleaning
We provide comprehensive gutter cleaning services to prevent water damage and maintain property integrity. Using specialist equipment, our trained technicians remove debris and blockages from all gutter types. Regular maintenance schedules help clients avoid costly repairs while ensuring compliance with safety regulations for commercial properties.
Roof Cleaning
Our roof cleaning service restores roof surfaces using non-abrasive methods that preserve materials while removing moss, algae, and dirt. The process improves property aesthetics and extends roof lifespan. Commercial clients benefit from our ability to handle large-scale projects with minimal disruption to operations.
Solar Panel Cleaning
Specialist solar panel cleaning optimizes energy efficiency by removing dirt and debris that reduces performance. Our technicians use deionized water systems to prevent streaking while maintaining panel integrity. Regular cleaning schedules ensure maximum energy production for both residential and commercial installations.
Conservatory Roof Cleaning
We specialize in conservatory roof cleaning using low-pressure techniques that safely remove lichen and algae without damaging delicate glazing. The service improves light transmission and extends roof lifespan. Clients receive detailed after-care advice to maintain results between professional cleanings.
People
Rob Telling
Managing Director
With over 30 years in the cleaning industry, Rob founded Neptune Window Cleaning to combine enterprise-level service with domestic customer care. His leadership focuses on technical excellence and operational reliability.
Mark Bottomley
Contracts Manager
Managing commercial operations, Mark ensures large-scale projects meet strict timelines while maintaining Neptune's quality standards. He oversees client relationships with corporate partners across Hampshire.
Alex Ede
Finance & Accounts
Alex manages Neptune's financial operations, ensuring sustainable growth while maintaining competitive pricing structures for both residential and business clients.
Ben Jeromes
Franchisee
As a franchisee, Ben delivers localized window cleaning services with the same commitment to punctuality and professionalism that defines Neptune's brand across Southampton.
Dan Rowe
Franchisee
Dan provides expert window and exterior cleaning services as part of Neptune's franchise network, maintaining the company's reputation for reliability and technical excellence in his service area.
Questions
What areas do you cover?
We operate across Hampshire with primary coverage in Southampton and Botley. Our team serves both urban and rural locations throughout the county.
Are your cleaners certified?
All technicians hold industry-recognized certifications including IPAF, PASMA, and Safe Contractor accreditation for safety and technical excellence.
Do you offer commercial services?
Yes, we provide tailored solutions for businesses including large-scale contracts for councils and property management companies.
How do you ensure service quality?
Our franchisee model ensures personal accountability while maintaining central quality standards through regular audits and training programs.
What cleaning methods do you use?
We employ water-fed pole systems, deionized water, and low-pressure techniques depending on surface type and client requirements.
Can I get a one-time clean?
Yes, we accommodate one-off cleans for both residential and commercial clients while maintaining the same high standards as regular contracts.
Reviews (3)
Aishwarya Parui
Nov 15, 2020
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Today was our first using Neptunes's window cleaning service and we had Daniel for the job. He was not only extremely polite, but incredibly on task, exceptionally professional, kind, generous with the time he spent at completing a window, gutter and cladding clean.
Terry, who handled the consultation and booking, was thorough, patient and very understanding. All in all, amazing team of men! Highly recommend. We've never been managed to get someone on a regular basis as we've never been satisfied with the services received before. Today, safe to say, we've found our regular window cleaning service
Terry, who handled the consultation and booking, was thorough, patient and very understanding. All in all, amazing team of men! Highly recommend. We've never been managed to get someone on a regular basis as we've never been satisfied with the services received before. Today, safe to say, we've found our regular window cleaning service
Daniel B.
May 05, 2020
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Brilliant window cleaning service always on time and friendly, also a good price to have things done they also do guttering and other things
Simon Langford
Jul 11, 2016
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I have used this company for a while now and there quality of work is second to none . Have recommended them many times.
