Business Details
Emergency
services
Expert Plumbing & Heating Solutions in St Albans
IGM Plumbing & Heating has served St Albans, Harpenden, and surrounding Hertfordshire areas for over 35 years, delivering expert plumbing, heating, and drainage solutions. Our Gas Safe-registered engineers specialise in leak detection, boiler repairs, underfloor heating, and emergency services, combining technical expertise with a commitment to 100% customer satisfaction. With full liability insurance and a 100% success rate in leak detection, we prioritise clean, efficient workmanship and transparent communication.Our team's extensive experience ensures precise diagnostics and repairs, from burst pipes to complex heating systems. Available 24/7 for emergencies, we maintain industry certifications and utilise advanced tools like thermal imaging for non-invasive diagnostics. Customer testimonials highlight our reliability, competitive pricing, and ability to resolve urgent issues promptly. As a family-run business, we blend local knowledge with professional standards to serve domestic and commercial clients across Hertfordshire.
Services
Plumbing
Heating
Drain Services
Boiler Repair
Power Flushing
Leak Detection
Thermal Imaging
Underfloor Heating
Emergency Services
CCTV Drain Inspection
Highlights and features
- 35 years of local plumbing expertise in Hertfordshire
- Gas Safe registered engineers with specialist certifications
- 24/7 emergency response service available
- 100% success rate in leak detection
- Fully insured with transparent pricing
Associations and certifications
- Gas Safe
What people say
Knowledgeable, fast and efficient
Immediate response
Great service
Highly recommend
Clean and tidy work
Services
Plumbing
Our comprehensive plumbing services cover burst pipe repairs, drainage solutions, and water system installations. Specialising in emergency leak detection using advanced thermal imaging technology, we ensure minimal property damage. With Gas Safe registered engineers available 24/7, we provide both domestic and commercial clients across Hertfordshire with reliable, long-lasting solutions.
Heating
From boiler installations to emergency breakdown repairs, our heating specialists handle all system types including gas, electric, and heat pumps. We offer power flushing to restore system efficiency and smart thermostat installations for modern control. All work complies with current safety standards, with engineers certified for unvented hot water systems.
Leak Detection
Using nitrogen gas tracing and thermal imaging, we precisely locate hidden leaks in walls, floors, and underground pipes. Our non-invasive methods achieve a 100% success rate while minimising repair costs. This specialist service includes pressure testing and moisture analysis to identify both immediate issues and underlying causes.
Drain Services
We provide comprehensive drainage solutions including high-pressure jetting, CCTV surveys, and pipe relining. Our engineers handle domestic and commercial blockages, offering both emergency clearance and preventative maintenance. With specialist equipment for drain dyeing and acoustic leak detection, we resolve complex drainage issues efficiently.
Underfloor Heating
Our underfloor heating specialists install, repair, and maintain both wet and electric systems. We offer system balancing, leak detection, and pipe cleaning services to optimise performance. With experience in residential and commercial projects, we provide tailored solutions that integrate with existing heating systems for maximum efficiency.
Questions
What areas do you cover?
We serve Harpenden, St Albans, and surrounding Hertfordshire areas including Welwyn Garden City, Hemel Hempstead, and Wheathampstead.
Are you available for emergencies?
Yes, our 24/7 emergency service responds to urgent plumbing and heating issues across our service area.
Do you offer guarantees?
All our work includes appropriate warranties, with Gas Safe registered engineers ensuring compliance with safety standards.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment terms discussed prior to service commencement.
How quickly can you respond?
Emergency call-outs typically receive same-day response, with standard appointments scheduled at mutually convenient times.
Are your engineers qualified?
All engineers hold Gas Safe registration and specialist certifications for unvented systems and modern heating technologies.
Reviews (4)
Ricardo Rocha
Jul 17, 2021
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Critical:Professionalism,Value
Called for a quote and spoke to the guy who was trying to RIP me off!! Unscrupulous unprofessional people!!!
Called for a quote and spoke to the guy who was trying to RIP me off!! Unscrupulous unprofessional people!!!
Liliya Nesterova
Aug 07, 2019
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OVERCHARGED, POOR SERVICE and they said if I make review they will take slander and blackmail charges against me! BEWARE
Booked for track & trace. They will take you card details in advance so that they can collect payment next working day contrary to what I was told over the phone. Job was not done at all. Bill recieved and charged for 432 for a workman spending two hours on site - I was wrongly billed and charged at their weekend rate for 3 hours despite this being a weekday. That is 120 I was wrongly charged so far
They also claimed the workman was on site 2 1/2 however the engineer
Booked for track & trace. They will take you card details in advance so that they can collect payment next working day contrary to what I was told over the phone. Job was not done at all. Bill recieved and charged for 432 for a workman spending two hours on site - I was wrongly billed and charged at their weekend rate for 3 hours despite this being a weekday. That is 120 I was wrongly charged so far
They also claimed the workman was on site 2 1/2 however the engineer
Susan Best
Dec 15, 2018
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I recently engaged IGM for trace and access services. The technician specialist was rude and impatient. I was waiting on confirmation from my insurance company, I had a significant leak. It was very stressful and the technician showed no empathy or understanding to my circumstance. I recognise he does this everyday, but for me it was a first and I needed more support and guidance. He said 'why the hell and I here if you haven't sorted the insurance' and then proceeded to bill me a total of 152 for 15 minutes of his time.
S. F. The Land Hunter
Nov 04, 2018
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A great plumbing company you can trust. Ian has been going for a number of years now and is very trusted from all the locals. I would strongly recommend this company if you need someone that really knows their stuff. Great customer experience from start to finish. Keep up the good work.
