Resident at Brunswick Count recently had works completed to their kitchen and bathroom - 'The workers were excellent, they worked very hard. I admire your qualities. My kitchen and bathroom look very nice. Thank you for everything.'. I just want to let you know the plumber Marcus Ward is so helpful and has really gone out of his way to sort out a major leak today.
The operative cannot do enough to help and I'm very grateful that he took the time to help us in an emergency. Really fantastic customer service. I am so happy about the works done in my property. I cannot thank Ulkina, Chris and the operatives enough about their ability to accommodate, their professionalism and I am so happy with my new kitchen, bathroom and WC.
I am very happy with works done. My bathroom looks very good ant the Breyer staff were very polite and made sure I was accommodated during these works. A resident from Coalport House, Lambeth, who recently had kitchen and bathroom works carried out at their property, completed a satisfaction survey saying - 100% improvement - couldn't wish for a better kitchen and bathroom.
The operative cannot do enough to help and I'm very grateful that he took the time to help us in an emergency. Really fantastic customer service. I am so happy about the works done in my property. I cannot thank Ulkina, Chris and the operatives enough about their ability to accommodate, their professionalism and I am so happy with my new kitchen, bathroom and WC.
I am very happy with works done. My bathroom looks very good ant the Breyer staff were very polite and made sure I was accommodated during these works. A resident from Coalport House, Lambeth, who recently had kitchen and bathroom works carried out at their property, completed a satisfaction survey saying - 100% improvement - couldn't wish for a better kitchen and bathroom.
Services
About Us
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Through our dedicated service divisions we are continuing to establish ourselves as leading providers of integrated sustainable asset management services. Breyer Group was originally founded as an asphalt roofing contractor by Fred Breyer in 1956 and our construction company is still family owned today and is currently managed by Tim Breyer.
Our Approach
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The champions of our customer care are our full-time resident liaison officers who make sure that our residents are happy, safe and secure. Each and every one of them is an advocate of Breyer Group's philosophy that you and your home deserve respect at all times. In the event that you are not happy with our service we have a strict set of procedures in place to make sure any issues you may have are dealt with promptly and courteously.
Our Approach
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We view community investment as a positive means to improve some of the most challenging and disadvantaged communities which are affected by high levels of deprivation and anti-social behaviour. It is our intention to target those communities within the areas that we work in order to make a positive difference to peoples' lives.
B-Line
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Here you will find great examples of projects we have delivered through our responsive repairs contracts. They range from our core service to value adding programmes that help define us a repairs and maintenance contractor who is customer focused and intent on making a real difference through our investment in your community.
Contact the Team
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We have a team of 22 Resident Liaison Officers (RLOs) and 7 Resident Liaison Administrators, who are qualified in or working towards NVQ Level 3. Customer Service Managers (CSM) are qualified in Customer Care NVQ Level 3 and undertake Effective Management Courses. RLOs are chosen based on their personal skills and are managed by our experienced Customer Service Manager.
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