Business Details
16 Years
experience
Trusted Appliance Repair & Installation Services in Tamworth
Established in 2010, Domestic Heroes has built a reputation as a trusted provider of domestic appliance repair and installation services across the West Midlands. Our team of fully insured professionals specialises in repairing all makes and models of electrical appliances, offering 3-month guarantees on all work undertaken. We expanded our services to include professional oven cleaning using environmentally friendly, non-caustic products, ensuring safety for both operatives and customers. With a growing workforce and customer base, we serve private homeowners, letting agents, landlords, and local councils. Our commitment to outstanding customer service is reflected in our 12-month guarantees on fitted parts and 4 out of 5 repairs requiring no additional parts.We maintain full public liability insurance and adhere to WEEE regulations for responsible appliance disposal. Our technicians typically offer same-day or next-day appointments, with transparent pricing that includes VAT and no hidden charges. Customer testimonials consistently highlight our reliability, honesty, and professional work ethic. We accept cash and major credit cards (excluding Amex), with payment taken at the end of each visit. Our success stems from implementing the same high standards across all services, including our newer oven cleaning offerings.
Services
Appliance Repair
Installation Services
Oven Cleaning
Parts Supply
Eco-Friendly Solutions
WEEE Disposal
Emergency Repairs
Details
- Year established: 2010
Highlights and features
- We offer 12-month guarantees on all fitted parts
- Our technicians typically provide same-day or next-day appointments
- We use environmentally friendly, non-caustic oven cleaning products
- 4 out of 5 repairs require no additional parts
- We maintain full public liability insurance coverage
What people say
Professional, polite, prompt
Excellent service
Honest work ethic
Highly recommended
Efficient repairs
Services
Appliance Repair
We repair all makes and models of electrical appliances with 3-month guarantees. Our technicians handle washing machines, fridges, ovens, and more. Most repairs completed same-day with transparent pricing.
Installation Services
Professional installation of new electrical appliances to highest standards. Includes safe removal of old appliances and WEEE-compliant disposal. Available for all major household appliances.
Oven Cleaning
Eco-friendly oven cleaning using non-caustic products. Services include cooker hobs and hoods. Leaves appliances sparkling without harmful fumes or chemical residues.
Parts Supply
Genuine parts supplied with 12-month guarantees. 4 out of 5 repairs require no additional parts. All components fitted by qualified technicians for lasting performance.
Eco-Friendly Solutions
Environmentally responsible services including WEEE-compliant appliance disposal and non-caustic oven cleaning. Committed to sustainable practices while maintaining service quality and effectiveness.
Questions
What areas do you cover?
We serve Tamworth, Birmingham, Leicester, Derby, and surrounding areas across the West Midlands. Check our full list for specific locations.
What payment methods do you accept?
We accept cash and most major credit cards (excluding Amex) at the end of your service visit.
Do you offer guarantees?
Yes, we provide 3-month guarantees on all repairs and 12-month guarantees on fitted parts.
What if my appliance can't be repaired?
If beyond economical repair, we charge a reduced £59 diagnosis fee with no obligation to proceed.
Do you handle emergency repairs?
While we don't offer 24/7 emergency services, we typically provide same-day or next-day appointments during normal working hours.
How do you handle old appliance disposal?
We offer free WEEE-compliant disposal of old appliances when installing new ones, ensuring environmentally responsible recycling.
Reviews (6)
Katy Hope
Dec 22, 2021
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Delighted with the helpful, welcoming and timely response from Wendy. My planned appointment was bought forward unexpectedly which meant issue got solved much more quickly
The polite, efficient, informative, and helpful response from Steve and his apprentice was impressive. The overall experience was so good I offered them another job, that I had put off for a long while.
The polite, efficient, informative, and helpful response from Steve and his apprentice was impressive. The overall experience was so good I offered them another job, that I had put off for a long while.
Robert Hawkins
Dec 14, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Nick repaired our Cannon gas double oven. He was very polite , courteous and friendly and got the job done with no problems. I would have no hesitation in recommending Domestic Heroes.
Service:Repair cooker / hob / oven
Nick repaired our Cannon gas double oven. He was very polite , courteous and friendly and got the job done with no problems. I would have no hesitation in recommending Domestic Heroes.
Service:Repair cooker / hob / oven
William Lailey
Nov 06, 2021
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I am writing this so the company improves their communication skills and others are aware of my experience. When I booked with this company they promise a half an hour notice period before arrival. Today I received a call from the engineer with 10 minutes to spare. I could not get back in time, and the company imposed a 25 cancellation fee because of this. I spoke to a manager who was aggressive, treated me with disrespect, was unreasonable and demanded I pay the fee. If Domestic Heroes? promise a notice period that they cannot stick to, then I advise that they do not offer this to customers
Helen Routledge
Oct 12, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional and responsive and got the oven fixed with no fuss! Would highly recommend!
Service:Oven/hob repair
Very professional and responsive and got the oven fixed with no fuss! Would highly recommend!
Service:Oven/hob repair
Tracey Hudson
Jul 27, 2021
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Adam came to see if he could repair our washer dryer. He had the problem diagnosed and fixed under an hour. He was so professional and even made friends with our puppy! He showed me exactly what the problem was and explained how it was going to be fixed. He had the parts with him, and he even straightened up our cupboard door when he put the integrated machine back in place. If i could give him 6 stars i would!
Ben Law-Jones
Jun 14, 2021
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Very good service, great job and a pleasant and professional engineer. Short wait for the part was anticipated.
Service:Oven/hob repair
Service:Oven/hob repair