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37 Years
experience
Emergency
services
Expert HVAC Installation and Maintenance in South Wales
Established in 1989, Phoenix Aircon Limited has been a trusted provider of industrial and commercial heating, ventilation, and air conditioning solutions across South Wales and the West. Our team of qualified engineers delivers expert installation, maintenance, and emergency services for heating systems, air conditioning units, and refrigeration equipment. With accreditations from Gas Safe Register, OFTEC, REFCOM, and Safe Contractor, we prioritise safety, compliance, and technical excellence. Our engineers operate from Pontypool with strategic coverage across South Wales, ensuring rapid response times.

We offer free, unbiased design packages tailored to client needs, supported by 24/7 emergency call-out services. Our expertise spans process burners, water chillers, computer room climate control, and energy-efficient systems eligible for Enhanced Capital Allowances. By maintaining rigorous health and safety standards and documented engineer qualifications, we ensure reliable, future-proof solutions for diverse industrial and commercial applications.
Services
Heating Systems Air Conditioning Water Chillers Process Burners Panel Coolers Computer Room AC Steam Boilers Ducted Cooling VRV/VRF Systems De-stratification
Details
  • Year established: 1989
Highlights and features
  • We operate a 24/7 emergency call-out service for critical systems.
  • Our engineers hold Gas Safe, REFCOM, and OFTEC accreditations.
  • Free, unbiased design packages tailored to your facility's requirements.
  • Documented compliance with refrigerant legislation and safety standards.
  • Decades of experience in industrial HVAC systems and process cooling.
Associations and certifications
  • Gas Safe Register
  • OFTEC
  • REFCOM
  • Safe Contractor
Services
Industrial Heating Systems
We design and maintain industrial heating systems including condensing boilers, radiant tubes, and steam generators. Our solutions optimise efficiency for factories and large facilities while complying with safety standards. Engineers provide scheduled maintenance to prevent downtime in critical operations.
Commercial Air Conditioning
From wall-mounted units to VRV/VRF systems, we install energy-efficient air conditioning for offices and commercial spaces. Our designs balance comfort cooling with ECA eligibility, ensuring cost savings through first-year capital allowances on qualifying equipment.
Water Chillers
We supply and service process chillers for industrial applications like injection moulding, and comfort cooling systems for large buildings. Options include air-cooled or water-cooled units with temperature ranges from -15C to +25C, tailored to operational requirements.
Process Burner Services
Our team repairs, services, and retrofits process burners for manufacturing applications including rubber production and paint booths. 24/7 emergency support minimises downtime, with expertise in obsolete systems lacking technical documentation.
Computer Room Climate Control
We install close-control systems maintaining precise temperature and humidity for data centres. Solutions include down-flow, up-flow, and free-blowing configurations with humidification/dehumidification, ensuring optimal conditions for sensitive IT equipment.
Questions
What areas do you cover?
We operate throughout South Wales, including Newport, Cardiff, Pontypool, Eastern Valleys, and Gwent, with engineers strategically located for rapid response.
Do you offer emergency services?
Yes, we provide 24/7 emergency call-out services with direct engineer contact numbers for contract customers.
Are your engineers certified?
All engineers are Gas Safe, REFCOM, or OFTEC accredited with documented qualifications on our customer health and safety disc.
Can you help with ECA-eligible systems?
We install inverter-driven A/A-rated air conditioning and condensing boilers qualifying for 100% first-year capital allowances under the Enhanced Capital Allowances scheme.
What HVAC systems do you specialise in?
We handle wall-mounted, cassette, ducted, and VRV/VRF air conditioning systems, alongside industrial heating, steam boilers, and process cooling solutions.