Business Details
42 Years
experience
Quality Carpets & Vinyls in Hereford
Phillips Carpets has been serving customers since 1984, founded by brothers David and Thomas Phillips in Hereford. After a period of closure, the business was revived in 2018 by David's son Ben and his wife Jodie, continuing the family legacy. Our team of four, including Ben, Jodie, manager Jay, and warehouse and sales staff Darren and Lisa, operates alongside six experienced fitters. As the largest independent carpet and vinyl stockist in the city, we offer a comprehensive range of flooring solutions from renowned brands such as Penthouse, Balta, and Fells Carpets. Our product selection includes 100% wool carpets, vinyls in various widths, and a constantly changing stock of remnants at competitive prices.We provide free measure and quote services, professional fitting, and a choice of underlay options to suit every budget. Our fitters, with decades of combined experience, ensure high-quality installations for both residential and commercial properties. Customer satisfaction remains our priority, as evidenced by our positive reviews highlighting exceptional service and value for money. We pride ourselves on our family-run ethos, local knowledge, and commitment to delivering quality flooring solutions at the best possible prices.
Services
Carpet Installation
Vinyl Flooring
Remnant Sales
Underlay Supply
Free Measure & Quote
Details
- Year established: 1984
Highlights and features
- We are a family-run business with over 35 years of local experience.
- We offer the largest independent carpet and vinyl stock in Hereford.
- Our free measure and quote service ensures accurate, tailored solutions.
- Our team of experienced fitters guarantees professional installations.
- We provide competitive pricing on a wide range of flooring options.
What people say
Excellent customer service
Great choice of products
Highly recommend
Knowledgeable advice
Good prices
Services
Carpet Installation
Our professional carpet installation service ensures seamless fitting for residential and commercial properties. With a team of six experienced fitters, we guarantee precision and quality in every project. Customers receive free measure and quote services to ensure accurate budgeting.
Vinyl Flooring
We offer a comprehensive vinyl flooring selection in 2, 3, and 4-metre widths with over 20 designs starting at 10.99 per square metre. Our range includes pattern books starting at 13.99 per square metre, with options for every interior style and budget.
Remnant Sales
Our ever-changing remnant stock provides cost-effective solutions for small and large projects. From 100% wool Berber to hessian-backed options, remnants start at 10 for small pieces and 99 for room-sized sections, available for immediate collection.
Underlay Supply
We provide premium underlay options including Hi Lux, Cloud 9, Recycled Wool, and Rubber Crumb in various thicknesses. These materials enhance comfort, insulation, and longevity of installed flooring while complementing different carpet types and budgets.
Free Measure & Quote
Our complimentary measure and quote service ensures accurate project planning and budgeting. Experienced staff assess space requirements, recommend suitable products, and provide transparent pricing information to help customers make informed decisions.
People
Ben Phillips
Co-Owner
Ben Phillips co-owns Phillips Carpets with his wife Jodie, continuing the family legacy established by his father David in 1984. He oversees daily operations and customer service.
Jodie Phillips
Co-Owner
Jodie Phillips co-owns the business with Ben, bringing expertise in customer relations and product knowledge. She plays a key role in maintaining the company's family-run ethos.
Jay
Manager
Jay serves as store manager, coordinating inventory and sales operations. With extensive flooring industry experience, he ensures smooth day-to-day running of the Hereford showroom.
Darren
Warehouse & Sales
Darren contributes to both warehouse operations and sales, managing stock levels while assisting customers with product selection and order processing.
Lisa
Warehouse & Sales
Lisa supports warehouse and sales functions, ensuring efficient stock management and providing customers with informed product guidance during their visits.
Questions
What types of flooring do you offer?
We provide a comprehensive range including carpets (wool, saxony, twist), vinyl flooring in various widths, and underlay options. Our stock includes both branded products and special deals.
Do you offer fitting services?
Yes, we have a team of six experienced fitters providing professional installation for carpets and vinyl flooring, ensuring quality results for residential and commercial properties.
Are there budget-friendly options available?
We offer competitive pricing with options starting at £6.99 per square metre for carpets and £10.99 per square metre for vinyls, plus remnant bargains from £10.
Can I get a price estimate before visiting?
We provide free measure and quote services to give accurate pricing information tailored to your specific requirements before any purchase commitment.
What brands do you stock?
Our inventory includes products from Penthouse, Balta, Fells Carpets, Associated Weavers, and Furlong Flooring, offering diverse quality options for different preferences and budgets.
What are your opening hours?
We're open Monday-Friday 9am-5pm, Saturday 9am-4pm, and closed on Sundays. Appointments can be arranged for specific requirements outside standard hours.
Reviews (4)
Jenny Robinson
May 01, 2021
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Absolutely fantastic service throughout; right from first entering shop to completed fitting. Beautiful, soft lush carpet, well priced and expertly fitted. One very happy customer!
Steve Graham
Feb 18, 2021
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2nd carpet fitted, really friendly people to deal with. The workmanship was great . Looking forward to the next fitting.
Donna Maria
Nov 01, 2020
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Amazing service! Really happy with our carpet fitting and quality of carpet. Cant recommend enough :)
Charlie B.
Oct 15, 2020
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Went there Saturday morning for the first time on a whim and was pleasantly surprised! The man working in the shop was so helpful, not pushy at all. Came away with a nice carpet for a very good price. Highly recommend!
