Sophies Cleaning

Our end of tenancy cleaning service ensures properties meet landlord requirements for deposit return. We follow comprehensive checklists covering kitchens, bathrooms, and all living areas. Our team removes ingrained dirt and prepares properties to the highest standard, with particular attention to contractual obligations.

Specialist hoarder cleaning addresses extreme clutter situations with sensitivity and professionalism. We handle biohazards, organise waste disposal, and restore living spaces to safe conditions. Our approach combines practical cleaning with compassionate client support throughout the process.

Our emergency cleaning service responds to unexpected situations requiring immediate attention. Available at short notice, we tackle spillages, contamination, or sudden messes that disrupt normal use of domestic or commercial spaces. The service prioritises safety and rapid restoration.

Our environmentally-conscious cleaning service uses non-toxic products that protect both client health and the environment. We eliminate harmful chemicals while maintaining cleaning effectiveness, making this option ideal for families, allergy sufferers, and eco-aware businesses.

Specialist after builders cleaning removes construction residues and prepares properties for occupation. We address plaster dust, paint splatters, and construction debris across all surfaces. Our service ensures new or renovated properties are move-in ready with sparkling finishes.

We provide cleaning services across Newcastle, Durham, Northumberland, Cumbria, and Teesside, including all surrounding areas.

Yes, we accommodate both regular cleaning schedules and one-off appointments to suit your specific requirements.

All our cleaning services use non-toxic, eco-friendly products that protect both your family and the environment.

Yes, we can arrange key collection from solicitors, estate agents, or neighbours for your convenience.

We accept major credit/debit cards and bank transfers, with payment terms agreed in advance of service delivery.

Yes, we use comprehensive checklists to ensure every area receives appropriate attention during each cleaning session.

Please DO NOT use this company!

we were booked in for a deep clean for a lived in home, 2 women came with the grubbiest of cleaning stuff! we left them to clean and come back once they'd rang and said they were almost done. The women were already in the car waiting for us when we got back, I gave them the money and they left. once we got it in and looked at the work they had done we were fuming, our home wasn't really that bad and it was an easy 275 but I was willing to pay it as i have no time with 3 kids.

Half of the things on the Deep clean list were not even looked at never mind cleaned, they simply came in made beds, hoovered floors, wiped the bathrooms over not attempting to remove the limescale from around the tap or clean around the outside of the toilets, they cleaned half the windows and skirtings my fridge was not cleaned properly, the frames and surfaces had not been cleaned neither had my kitchen or dining room table!

I text the women that came (who I am sure actually run the entire company) were rude and dismissive but agreed to return and complete the jobs that were missed a few days later. They came back with the worst attitude leaving us uncomfortable in our own home, when I checked to see if the all the things had been done (they had not) they both stood argueing with me and recorded me on there phone! I had to ask them to leave.

Once I rang the "company" to speak to the owner Sophie I was told I could not speak to her and I would not recieve a partial refund as they clean was completed to there standard. Take your business else where!!!

We have used this company more than once to carry out deep cleaning for some of our customers, great service everytime.

Seem to think its acceptable to park In parent/child spaces @ Tesco (without kids and wearing sign written jumpers). If this is how they conduct themselves I wouldnt trust them to clean my bin!

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great initial de-clutter and deep clean and subsequent regular cleans. All staff are helpful and friendly, Alex and Georgia are my regular cleaners and both are hard-working, efficient and friendly. Very happy to recommend this company.
Service:Standard clean

Positive:Professionalism,Quality,Responsiveness
Brilliant company, all communications returned quickly. The 2 cleaners they sent, were efficient, friendly and most importantly they cleaned and organised the house.
Services:Deep clean,Standard clean,Moving clean

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fabulous service, professional and friendly staff from booking with Joanie to the hard work and cleaning from Georgia. My house is so clean and it feels so fresh, I am so happy and thankful!
Service:Standard clean

My Dad ( 86 ) has plodded along doing all his own cleaning since the start of the pandemic, a year later he definitely needed some help.
Sophies cleaning turned up promptly at 9:30am and didnt leave until 2pm after going above and beyond what we expected, including making his bed and helping him hang the washing. He said Theyve just gone at 2 oclock - theyve done a brilliant job - I have no hesitation in giving them 5 gold stars if you are asked. Immaculate fridge and microwave. I would definitely use them again, they were superb, it has never been this clean. Thank you.