Business Details
28 Years
experience
Emergency
services
Expert Plumbing and Heating Solutions in London
Platinum Plumbers has been delivering high-quality plumbing, heating, and bathroom-fitting services across London and North-West Kent since 1998. As a Gas Safe registered company (registration number 199604), we combine decades of expertise with a commitment to honesty, professionalism, and fair pricing. Our team comprises NVQ or City & Guilds-qualified plumbers, alongside apprentices trained to uphold our values of reliability and compliance. We specialise in end-to-end solutions, from boiler installations and radiator replacements to comprehensive bathroom design and leak detection, ensuring long-term, efficient results.Our family-run ethos drives exceptional customer service, reflected in our 24/7 responsiveness, free no-obligation quotations, and transparent pricing. With full public liability insurance and a focus on minimising disruption, we prioritise client satisfaction, evidenced by our positive feedback on Checkatrade and Which Trusted Trader. Our dedication to apprenticeships and continuous training ensures we remain at the forefront of industry standards while maintaining a customer-centric approach.
Services
Boiler Installation
Plumbing Repairs
Bathroom Fitting
Gas Safety Checks
Radiator Replacement
Leak Detection
Power Flushing
Water Softeners
Saniflo Installation
Thermostatic Valves
Details
- Year established: 1998
Highlights and features
- Free, no-obligation quotations with transparent pricing
- Gas Safe registered plumbers with 25+ years of experience
- Family-run business prioritising customer satisfaction and reliability
- Full public liability insurance for complete peace of mind
- NVQ-qualified team with apprenticeship training programs
Associations and certifications
- Gas Safe Register
- Which? Trusted Traders
What people say
Excellent service
Professional and very caring
Prompt and efficient service
Highly recommend
Fantastic job
Services
Boiler Installation
Platinum Plumbers specialises in Gas Safe boiler installations, offering expert advice on combi, gravity, vented, and unvented systems. With over 25 years of experience, we ensure energy-efficient solutions tailored to your home. Our registered installers provide extended warranties up to 10 years on selected models.
Plumbing Repairs
From burst pipes to leak detection, our qualified plumbers deliver rapid, reliable repairs across London. Available 24/7 for urgent issues, we use advanced techniques to resolve problems efficiently while maintaining full compliance with safety regulations.
Bathroom Fitting
We offer complete bathroom design and installation services, managing projects from concept to completion. Our team handles plumbing, tiling, electrics, and decoration, ensuring minimal disruption and creating stylish, functional spaces within your budget.
Gas Safety Checks
Platinum Plumbers provides annual Gas Safety Inspections and CP12 certificates for landlords. Our Gas Safe engineers ensure compliance with regulations, identifying potential hazards while maintaining boiler efficiency and safety standards.
Power Flushing
Our power flushing service removes sludge and debris from central heating systems, improving efficiency and extending boiler lifespan. This specialist process restores optimal performance, particularly for older systems experiencing circulation issues.
People
Rob
Owner/Director
With over 25 years in the plumbing industry, Rob leads Platinum Plumbers' team of qualified engineers. He oversees operations, ensures adherence to safety standards, and maintains the company's customer-focused ethos through rigorous staff training.
Ashley
Plumber
A trained plumber with several years' experience, Ashley delivers high-standard installations and repairs. He works closely with customers to ensure clear communication and maintains professionalism during residential and commercial projects.
Justin
Supervisor
As a senior plumber, Justin manages complex jobs and mentors apprentices. His focus on precision and customer satisfaction ensures all work meets Platinum Plumbers' exacting standards while addressing client needs effectively.
Questions
Are your plumbers Gas Safe registered?
Yes, Platinum Plumbers hold Gas Safe registration number 199604, ensuring all gas work complies with UK safety standards.
Do you offer emergency plumbing services?
We provide urgent boiler and plumbing repairs, with same-day response available for critical issues affecting household comfort.
Can you help with landlord gas safety certificates?
Yes, we conduct annual Gas Safety Inspections and issue CP12 certificates for rental properties across London.
What areas do you cover?
We operate throughout London and North-West Kent, offering prompt service to both residential and commercial clients.
Do you provide free quotations?
All our plumbing and heating services include free, no-obligation quotes with transparent pricing and no hidden fees.
How do you ensure quality workmanship?
Our team undergoes continuous training, and we follow strict quality control procedures to maintain high standards in every project.
