Business Details
17 Years
experience
Emergency
services
Emergency Locksmith Services in Exeter
First Choice Locksmith is a local independent company operating in and around Exeter since 2009. We specialise in providing fast, reliable, and professional locksmith services for both residential and commercial clients across Devon. Our team utilises the latest non-destructive entry techniques and equipment to resolve lock-related emergencies efficiently. We supply and fit a comprehensive range of security solutions, including uPVC door locks, British Standard-rated locks, and digital code systems, with all work guaranteed. As a fully mobile service, we respond to emergencies 24 hours a day, seven days a week, with no call-out fees. Our commitment to quality is evidenced by our approval from Devon & Somerset Trading Standards under the Buy With Confidence Scheme and membership of the United Kingdom Locksmiths Association.All our locksmiths are DBS-checked, fully insured, and adhere to strict industry standards. We pride ourselves on transparency, fair pricing, and exceptional customer service, with many clients returning for repeat business or recommending us to others. Our owner, Matt, personally manages every job, ensuring consistent quality and direct communication. Whether you require urgent lock replacement, key cutting, or enhanced security installations, we deliver tailored solutions to meet your specific needs.
Services
Emergency Locksmiths
Non-Destructive Entry
uPVC Door Locks
Euro Cylinders
British Standard Locks
Snap Safe Locks
Replacement Locks
Onsite Key Cutting
Commercial Locks
Shed Security
Details
- Year established: 2009
Highlights and features
- We are a Trading Standards approved company.
- Fully qualified and insured with over 15 years' experience.
- DBS police checked and vetted trade body members.
- Offering a 24/7 emergency local locksmith service.
- A family-run business with genuine customer reviews.
Associations and certifications
- United Kingdom Locksmiths Association (UKLA)
- Devon & Somerset Trading Standards Buy With Confidence Scheme
What people say
Perfect service
Super efficient
Excellent service
Reasonable prices
Great service
Services
Emergency Locksmiths
We provide rapid response emergency locksmith services across Exeter and Devon, available 24 hours a day, seven days a week. Our non-destructive entry techniques allow us to gain access to properties without damaging locks or doors. All emergency call-outs include no additional fees, with our team typically arriving within 30 minutes of your call. This service caters to homeowners, tenants, and businesses facing urgent lock-related issues.
Non-Destructive Entry
Our specialist non-destructive entry service utilises advanced tools and techniques to open locked doors without causing damage. This method preserves existing lock mechanisms, avoiding unnecessary replacement costs. The service is particularly beneficial for uPVC and composite doors, where forced entry could compromise security features. Available for both residential and commercial properties, this solution maintains your property's integrity while resolving immediate access issues efficiently.
uPVC Door Locks
We supply and install high-security uPVC door lock systems, including multipoint mechanisms and euro cylinders. Our solutions meet British Standard requirements, enhancing property security against forced entry and lock snapping. Available in various security ratings, these locks suit different property types and budgets. We ensure proper installation to maintain door functionality while improving resistance to break-in attempts, providing long-term peace of mind for homeowners and businesses.
British Standard Locks
Our British Standard (BS3621) compliant locks meet insurance requirements for residential properties. These high-security solutions feature anti-drill plates and pick-resistant mechanisms, significantly improving door security. We provide expert installation to ensure optimal performance, with documentation available for insurance purposes. This service benefits homeowners seeking to maintain policy validity while enhancing physical security against common break-in methods.
Commercial Locks
We offer comprehensive commercial locksmith solutions for businesses in Exeter and surrounding areas. Services include lock upgrades, master key systems, and high-security cylinder installations for offices, schools, and industrial premises. Our team understands commercial security requirements, providing solutions that balance accessibility with protection. We work outside normal business hours to minimise operational disruption, ensuring commercial properties maintain robust security measures.
People
Matt
Owner
Matt established First Choice Locksmith in 2009, bringing over 15 years' experience in the locksmith industry. He personally manages all operations, ensuring consistent service quality and direct customer communication. His hands-on approach covers both domestic and commercial work, from emergency lockouts to security upgrades. Matt maintains professional standards through continuous training and adherence to industry best practices. He actively participates in all aspects of the business, from technical work to customer service.
Questions
Are your locksmith services available outside regular business hours?
Yes, we provide 24/7 emergency locksmith services across Exeter and Devon, with no additional charges for out-of-hours call-outs.
What accreditations do you hold?
We are approved by Devon & Somerset Trading Standards under the Buy With Confidence Scheme and members of the United Kingdom Locksmiths Association.
Do you charge call-out fees?
No, we offer free call-out services for all emergency and non-emergency locksmith work across our service areas.
Can you replace locks to insurance standards?
Yes, we supply and install British Standard (BS3621) compliant locks that meet insurance requirements for residential properties.
How quickly can you respond to emergency lockouts?
Our typical response time is within 30 minutes for emergency lockout situations across Exeter and surrounding areas.
Do you provide services for commercial properties?
Yes, we offer comprehensive commercial locksmith solutions including master key systems, high-security locks, and business security upgrades.
Videos
Reviews (5)
Luke Gibbons
Feb 24, 2026
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An amazing service. Had an emergency situation as we were locked in our house. First choice attended in less than 45 minutes and fixed the issue promptly. We were offered various options to resolve the issue, with clarity on costs. Couldn't recommend them more.
Debra Yarde
Jan 24, 2026
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I've used Matt three times now, twice as an emergency call out (different problems) and today for a booked lock change. Can't rate him highly enough. Always answered the phone within a few rings, was cheerful, professional and responded to my emergencies really quickly. His work is first rate quality and his pricing realistic and fair. Takes card payments and offers paper or emailed receipts.
Paula Ponton
Jan 01, 2026
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First rate service by Matt, he knew exactly what the problem was, he listened & understood why we preferred to have the lock completely changed rather than have the old one mended. He fitted us with a lock which works beautifully. He came out to us within days of our phoning him - our request was not an urgent one.
Jon Russell
Dec 22, 2025
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Called at 11.15 with our lock issue. Matt arrived at 12.00 and was done by 13.00 after diagnosing and fixing the issue. Very happy with the service and would highly recommend.
Sue Aldworth
Nov 30, 2025
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First time of using. Kept in touch with me on how long he would be. Managed to get me into my flat very quickly. Thank you for being very kind patient and professional. Highly recommended
