Business Details
Emergency
services
Your Trusted Security Partner in London
Established with over two decades of industry expertise, Tel-Cam Security Systems has become a trusted provider of comprehensive security solutions across the United Kingdom. Our NSI Gold Approved status reflects our commitment to maintaining the highest standards in security system installation and maintenance. We specialise in tailored services including intruder alarms, access control, CCTV systems, and fire safety solutions for residential, commercial, and public sector clients. Our 24/7 emergency response team ensures rapid assistance whenever required, supported by advanced technology like the Secure Connect mobile app for real-time system control.Customer testimonials consistently highlight our professionalism, competitive pricing, and exceptional service quality, with 75% of our business stemming from client referrals. Our team's technical proficiency and dedication to client satisfaction have solidified our reputation as a leading security provider in London and surrounding areas.
Services
Intruder Alarms
Access Control
CCTV Solutions
Fire Alarms
Security Safes
Vehicle Security
Electrical Services
Automation Systems
PAT Testing
Fire Risk Assessments
Highlights and features
- We offer over 20 years of security system expertise
- Our NSI Gold certification guarantees industry-leading standards
- 24/7 emergency response team available year-round
- Secure Connect app enables real-time system control
- Competitive pricing with free callout support
Associations and certifications
- NSI Gold
What people say
Excellent response
Amazing service
Speedy service
Quality service
Highly recommend
Services
Intruder Alarms
NSI Gold Approved alarm systems with full insurance approval. Our Grade 2 systems feature zone-specific alerts and mobile app integration for real-time notifications. Professional installation ensures optimal coverage for residential and commercial properties.
CCTV Solutions
Specialised CCTV installations with high-resolution cameras and remote monitoring. Systems include night vision, motion detection, and cloud storage options. Tailored solutions for both new installations and system upgrades.
Fire Alarms
Comprehensive fire alarm systems with manual call points and automatic detectors. Includes regular maintenance and compliance testing to meet UK fire safety regulations for residential and business premises.
Access Control
Advanced access management systems with keypads, card readers, and biometric scanners. Solutions for vehicle barriers, pedestrian gates, and secure entry points with remote administration capabilities.
Security Safes
Secure safe installation for residential and commercial properties. Range includes fire-resistant, burglary-resistant, and combination safes with professional fitting and certification services.
People
John
Owner/Technician
Experienced automotive and electronics specialist with over 20 years in security systems. Recognised for technical expertise in complex installations and exceptional customer service across London's security sector.
Carlos Dhunay
Client Liaison
Dedicated client contact with proven track record in resolving security challenges. Known for clear communication and coordinating rapid response solutions for vacant properties and commercial clients.
Questions
What security systems do you install?
We install intruder alarms, CCTV systems, access control, fire alarms, and security safes. All systems meet NSI Gold standards with optional mobile app integration.
Are you NSI Gold certified?
Yes, we hold NSI Gold approval for security system installation and maintenance, ensuring compliance with police and insurance industry requirements.
Do you offer 24/7 emergency support?
Our emergency call-out team operates 24 hours a day, 365 days a year for urgent security system issues and installations.
How does the mobile app work?
The Secure Connect app allows remote system control, real-time alerts, and zone-specific monitoring from any mobile device with internet access.
What areas do you cover?
We serve London (including Ealing and Hanwell), with nationwide coverage for commercial and residential security installations.
Do you provide free quotes?
Yes, we offer free, no-obligation quotes for all security system installations and maintenance packages.
Reviews (7)
Sandra Dwyer
Jan 09, 2022
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Positive:Professionalism,Quality,Responsiveness
I had my car repaired by one of the owners.John and his colleague,they were very helpful.Very professional and delivered great customer care.Would highly recommend this business to tend to your car needs.
I had my car repaired by one of the owners.John and his colleague,they were very helpful.Very professional and delivered great customer care.Would highly recommend this business to tend to your car needs.
Kulli
Dec 26, 2021
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I was recommended this place and I did not disappoint. John truly is the best. He single handedly installed an motorcycle alarm and used an instructor manual which was in Russian. He was competent, quick, he did the job really well. Hid all alarm parts, used similar isolating tape as original. Really neat job. Would definitely recommend him! He truly is the master of electronics. He took a job which many would not dare to take. I am really happy. Thank you!!!
-German
-German
Scott Fenton
Nov 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
John was great. Had a digital speedo and boot lock problem with a Citron. Diagnosed immediately, WhatsApp images sent to me on my phone to show the problem and fixed same day. Top service, would recommend. Also their workshop was impeccable too, i think that shows their level of professionalism. Thank you John and team.
Service:Electrical
John was great. Had a digital speedo and boot lock problem with a Citron. Diagnosed immediately, WhatsApp images sent to me on my phone to show the problem and fixed same day. Top service, would recommend. Also their workshop was impeccable too, i think that shows their level of professionalism. Thank you John and team.
Service:Electrical
Sathushen Kukapalan
Aug 28, 2021
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I am extremely happy with the service provided by Tel Cam. We needed a last minute service and Carlos went out of his way to come in the evening after working a full day to help us out. The service was professional and of the highest quality. I am always happy to recommend Tel Cam!
Raj Gill
Jul 25, 2021
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I called Telcam to update my home alarm system, they took out my hard wired alarm system and replaced it with a wireless system. Then every time they come out to replace the batteries, I was be left with an unreasonable invoice to pay. I have now replaced their system with another hard wired system. Cheap unreliable equipment and over priced service.
Bernard Logan
Jun 28, 2021
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A reversing camera was ordered and fitted; but proved unsuitable, because I needed a camera which would assist me manoeuvering into parking spaces. The original camera would allow me to avoid touching the vehicle behind me. John went to enormous lengths to provide me with a camera with gyroscope, which would allow me to see the track of my reversing car. This is precisely what I need; and at no additional charge. Telecom is much to be recommended to all.
Mercedes Mardell
Jun 23, 2021
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John and his team went above and beyond to help me with an electrical fault in my car. From the first call I felt reassured and safe in the knowledge that he would do all he could to help. He clearly has a lot of experience and is keen to explain the issues and to pass on his knowledge to help for the future. I would definitely recommend the team to friends and family.
