Business Details
16 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Berwick-upon-Tweed
Mark Reid Plumbing & Heating is a trusted local business serving Berwick-upon-Tweed and surrounding areas. With over two decades of hands-on experience, we specialise in delivering high-quality plumbing, heating, and gas services to residential and commercial clients. Our Gas Safe registered engineers (registration number 538289) prioritise safety, efficiency, and customer satisfaction in every project. From emergency plumbing repairs to complete bathroom installations, we combine technical expertise with a commitment to clean, detail-oriented workmanship. Our reputation is built on consistent service excellence, transparent pricing, and a deep understanding of local property needs.We offer free written estimates without call-out charges, ensuring complete cost transparency. Available 24/7 for urgent plumbing issues, our team operates from centrally located vehicles stocked with essential parts for rapid resolution. Regular clients benefit from our comprehensive heating maintenance programs and competitive gas safety certification services. Customer testimonials attest to our reliability, professionalism, and the high-end finishes achieved in bathroom and kitchen installations. As a locally owned business established in 2010, we maintain strong community ties while upholding national industry standards.
Services
General Plumbing
Heating Systems
Gas Safety Checks
Emergency Plumbing
Bathroom Installation
Kitchen Plumbing
Tiling Services
Details
- Year established: 2010
Highlights and features
- 20+ years of local plumbing expertise
- Gas Safe registered engineers (538289)
- Free written estimates with no call-out charges
- Locally based team with rapid response times
- 24/7 emergency plumbing services available
Associations and certifications
- Gas Safe Register
What people say
Highly skilled tradesmen
Prompt emergency response
Quality bathroom finish
Professional and responsive
Excellent customer service
Services
General Plumbing
We handle all aspects of domestic and commercial plumbing including blocked drains, leak repairs, pipe bursts, and sanitaryware installations. Our engineers carry essential parts for immediate fixes. All work meets current building regulations and is guaranteed for complete client satisfaction.
Heating Systems
Comprehensive central heating solutions including boiler installations, servicing, and breakdown repairs. Gas Safe registered engineers ensure safe, efficient operation of residential and commercial heating systems. We offer annual service plans for ongoing system reliability.
Gas Safety Checks
Professional gas safety inspections and Landlord Gas Safety Record certifications. Available weekday mornings to evenings and Saturday mornings. Competitive pricing for residential landlords and property managers across Berwick-upon-Tweed.
Emergency Plumbing
Immediate response to urgent plumbing issues without call centre delays. Direct access to local engineers available at all hours. No additional charges for out-of-hours emergency call-outs across our service area.
Bathroom Installation
Complete bathroom design and installation service including sanitaryware, tiling, and plumbing. Experienced tradespeople deliver high-quality finishes tailored to client specifications. Free consultation and written project estimates available.
People
Mark Reid
Owner & Lead Engineer
Gas Safe registered plumber with over 20 years local experience. Specialises in residential plumbing systems and emergency repairs. Committed to maintaining high workmanship standards and customer satisfaction through transparent communication and quality service delivery.
Questions
Are you Gas Safe registered?
Yes, Mark Reid is Gas Safe registered (number 538289) for safe and legal gas appliance installation and repair work.
Do you offer emergency plumbing services?
We provide 24/7 emergency plumbing assistance without outsourcing to third-party call centres or engineers.
What areas do you cover?
We operate from Berwick-upon-Tweed covering surrounding Northumberland and Borders areas with rapid response times.
Do you provide free estimates?
Yes, we offer free written quotes for all plumbing, heating, and installation work with no obligation or call-out charges.
Can you install bathrooms?
We specialise in complete bathroom installations including plumbing, tiling, and fitting with tailored design options available.
What payment methods do you accept?
We accept major debit/credit cards, bank transfers, and cash payments for completed plumbing and heating projects.
Reviews (6)
Derek Grant
Dec 02, 2021
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Positive:Professionalism
I would highly recommend Mark and his team for any CH or plumbing needs. Mark is very personable and supplied good advice, competitive pricing and a job well done. I am now enjoying the new boiler. Many thanks .
Service:Boiler installation
I would highly recommend Mark and his team for any CH or plumbing needs. Mark is very personable and supplied good advice, competitive pricing and a job well done. I am now enjoying the new boiler. Many thanks .
Service:Boiler installation
Susan Charlton
Oct 30, 2021
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Positive:Quality
Mark came out the same day to see the problems I had with a leaking shower. I decided to replace it with a new shower. The shower was promptly ordered and fitted within four weeks. I am extremely pleased with the quality of work and would recommend this business to anyone.
Mark came out the same day to see the problems I had with a leaking shower. I decided to replace it with a new shower. The shower was promptly ordered and fitted within four weeks. I am extremely pleased with the quality of work and would recommend this business to anyone.
Richard Keech
Oct 19, 2021
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Positive:Professionalism,Punctuality,Quality
Fantastic Plumber and Team - kept us well informed throughout, work was sorted quickly and very thoroughly. New boiler installed, all pipe work sorted and they even took away all the old gubbins that needed to be removed. Will definitely use again on any plumbing / heating work needed. Highly recommended.
Services:Boiler installation,Leak investigation and repair
Fantastic Plumber and Team - kept us well informed throughout, work was sorted quickly and very thoroughly. New boiler installed, all pipe work sorted and they even took away all the old gubbins that needed to be removed. Will definitely use again on any plumbing / heating work needed. Highly recommended.
Services:Boiler installation,Leak investigation and repair
Otis McP
Aug 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Such a professional, responsive, punctual and effective team. Couldn't be more pleased with their work.
Such a professional, responsive, punctual and effective team. Couldn't be more pleased with their work.
Norma Williams
Jun 15, 2021
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I needed a bath replaced with a shower following my husband's stroke. It was difficult to find contractors available in these strange times. I am in the Scottish Borders and his business is in Berwick. He came to see what was needed and got the job done. He brought two young men to do the job and they were great. Always cleaned up and got on with things. Mark fitted us in because of our situation and we really appreciate it. Would highly recommend this company. It's made a difference to us.
Alexander Hall
May 25, 2021
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I'm so pleased all these customers got good service--I left a message three weeks ago & have not had the courtesy of a reply----yet!!!
