Business Details
Emergency
services
Trusted Facilities Management Services in North Somerset
Weston Support Services is a locally rooted facilities management provider based in North Somerset. With decades of combined industry experience, we specialise in delivering tailored cleaning, maintenance, and support solutions for commercial, medical, industrial, and public sector clients. Our approach prioritises partnership, ensuring each client receives bespoke services that align with their unique operational needs. As a growing regional business, we focus on sustainable growth while maintaining the high standards that larger national providers often overlook. Our team comprises DBS-checked professionals trained in Health & Safety compliance, offering 24/7 emergency support and CQC-compliant services. We actively engage with clients through regular reviews to refine our offerings, ensuring open communication and continuous improvement.Our commitment to quality is evidenced by our corporate membership with The British Institute of Cleaning Science and adherence to rigorous safety protocols. From commercial kitchens to school grounds, we provide comprehensive services including infection control, planned maintenance, and groundskeeping. By remaining regionally focused, we deliver cost-effective, reliable solutions that larger organisations struggle to match. Our reputation in sectors like education and public services reflects our dedication to exceeding client expectations through consistent, transparent service delivery.
Services
Commercial Cleaning
Planned Maintenance
Grounds Maintenance
Security Services
Caretaking Services
Highlights and features
- We provide 24/7 emergency response services for critical facilities needs
- All staff undergo enhanced DBS checks and wear identifiable uniforms
- Corporate membership with The British Institute of Cleaning Science ensures quality standards
- Tailored service packages designed through client consultation and feedback
- CQC-compliant infection control measures monitored by dedicated management teams
Associations and certifications
- Care Quality Commission
- The British Institute of Cleaning Science (BICSc)
Services
Commercial Cleaning
Our commercial cleaning services combine BICSc-certified standards with tailored site-specific plans. We deliver infection control measures, COSHH-compliant chemical management, and scheduled deep cleaning for medical, industrial, and business premises. Regular client reviews ensure our services adapt to evolving operational needs while maintaining Health & Safety compliance.
Planned Maintenance
We implement scheduled inspection programs to preserve property value through proactive repairs. Our engineers provide plumbing, electrical, and refurbishment services alongside detailed performance reports. Combining planned and reactive maintenance ensures comprehensive asset protection and operational continuity for commercial properties.
Grounds Maintenance
Our horticultural experts maintain sports fields, public spaces, and commercial grounds to the highest standards. Services include tree surveys, lawn care, path maintenance, and seasonal landscaping. Staff receive ongoing safety training for machinery operation and chemical handling to ensure safe, aesthetically pleasing environments for staff and visitors.
Security Services
Weston Security Services provides SIA-trained personnel for static guarding, mobile patrols, and keyholding. Our 24/7 emergency response covers building lockdowns, empty property checks, and event security. All staff undergo rigorous vetting with services tailored to business, educational, and public sector requirements across North Somerset.
Caretaking Services
Our enhanced DBS-checked caretakers manage daily operations of commercial and public buildings. Services include health & safety inspections, minor repairs, washroom maintenance, and contractor coordination. We ensure premises remain fully functional and presentable while providing first-point-of-contact support for staff and visitors.
Questions
What areas do you cover for facilities management services?
We primarily serve North Somerset and Somerset regions, including Weston Super Mare, with tailored cleaning, maintenance, and security solutions for local businesses and public sector organisations.
Are your staff properly qualified and vetted?
All team members undergo enhanced DBS checks, wear identifiable uniforms, and receive regular training. Security personnel hold SIA accreditation while cleaning staff follow BICSc-certified standards.
Do you offer emergency response services?
Yes, we provide 24/7 emergency cover with trained reactive teams available for urgent maintenance, security incidents, or deep cleaning requirements through our dedicated helpline.
How do you ensure service quality and compliance?
We maintain CQC compliance, conduct regular staff training, and implement client feedback systems. All services follow documented safety protocols with scheduled reviews to ensure ongoing quality assurance.
Can you tailor services to specific business needs?
We create bespoke packages through initial consultations, offering flexible contracts that combine multiple services. Regular client meetings ensure our solutions evolve with your operational requirements.
What sectors do you specialise in?
We work extensively with commercial, medical, industrial, and public sector clients including schools. Our experience spans facilities management, infection control, and grounds maintenance for diverse environments.
Reviews (3)
Kayleigh Coles
Jan 29, 2020
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Avoid this company. They ruined a mattress and light fitting in the flat beneath them from all the water leaking through there ceiling and havent even apologised for it or replaced the mattress. Terrible customer service.
Tbs Electrical Services Ltd
Nov 01, 2019
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We use Wss with all our cleaning need they provide us with a reliable, friendly and professional service every time
Djibril
Sep 12, 2019
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Used weston support Services For various cleaning jobs they were prompt, professional and got the jobs completed to the highest standard. I wouldnt hestitate to reccomend to anyone.
