Business Details
35 Years
experience
Trusted PVCu Home Improvements in Haverfordwest
Tru-Plas has been a trusted name in home improvements since 1991, specialising in high-quality PVCu windows, doors, conservatories, and orangeries across Pembrokeshire and South Wales. As a family-run business, we combine over 30 years of experience with a commitment to excellence, offering products that enhance security, energy efficiency, and aesthetic appeal. Our team of skilled professionals ensures every project is completed to the highest standards, with a 10-year guarantee on installations. We are TrustMark endorsed and FENSA registered, reflecting our adherence to industry best practices.Our process begins with a free, no-obligation consultation, followed by tailored design solutions and efficient project management from start to finish. With over 9,000 installations to date, we prioritise customer satisfaction through transparent communication, competitive pricing, and a personal service that addresses individual needs. Our dedication to innovation is evident in our recent expansion into solar panel solutions, further supporting homeowners in reducing energy costs sustainably.
Services
Windows
Doors
Conservatories
Orangeries
Leka Roofs
Garden Buildings
Balustrades
Flat Roofs
Details
- Year established: 1991
Highlights and features
- Over 30 years of experience in PVCu installations
- TrustMark and FENSA registered for quality assurance
- 10-year guarantee on all installations
- Locally owned and operated in Pembrokeshire
- Free, no-obligation quotes and consultations
Associations and certifications
- TrustMark
- FENSA
- Financial Conduct Authority
What people say
Friendly service
High-quality installations
Excellent customer support
Services
PVCu Windows
Our PVCu windows offer durability, energy efficiency, and security, with A+ energy ratings and a 10-year guarantee. Designed to reduce noise and energy bills, they feature low-maintenance frames and advanced locking systems. Available in various styles and colours, they enhance both modern and traditional homes across South Wales.
Composite Doors
Composite doors combine strength, security, and aesthetic appeal, backed by a 10-year guarantee. They resist warping and fading, with options for custom thresholds and decorative glass. Our installations ensure seamless integration with existing structures, improving insulation and property value in Pembrokeshire and beyond.
Conservatories
We install energy-efficient conservatories with Leka Roofs, designed to maintain comfortable temperatures year-round. These structures feature 40-year warranties, rapid installation, and compliance with building regulations. Ideal for transforming underused spaces into functional living areas across South Wales.
Orangeries
Orangeries provide elegant extensions with glass walls and solid roofs, blending natural light and architectural detail. Our bespoke designs cater to individual preferences, using premium materials for longevity. Served with project management and a 10-year guarantee in Haverfordwest and surrounding regions.
Solar Panels
Our MCS-accredited solar panel solutions reduce energy costs with minimal disruption. Quick installations include battery storage options, tailored to domestic needs. Financed through FCA-regulated plans, they align with our commitment to sustainable home improvements across Pembrokeshire.
Questions
What areas do you serve?
We operate across Pembrokeshire, Haverfordwest, South Wales, Carmarthenshire, St Davids, Pembroke, Tenby, and Llantrisant.
Do you offer financing options?
Yes, we provide FCA-regulated financing plans for home improvement projects.
Are your installations guaranteed?
All work includes a 10-year guarantee, with FENSA and TrustMark accreditations ensuring quality.
Can I design my own composite door?
Yes, our online Composite Door Designer allows customisation with a free quote.
Do you install solar panels?
Yes, we offer MCS-accredited solar panel solutions with battery storage options.
Reviews (5)
Alex Lloyd
Dec 23, 2021
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Purchased a new front door from them just over a year ago and every time the rain hits it, we have a mini stream and flood in the house. To be fair they fixed the first problem the leaky windows but we still have on going problems with the letter box which was replaced a couple of weeks ago. Hard to get hold of and feels like they don't care once they have your money.
Andrew Wallace
Jul 06, 2021
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Critical:Professionalism,Punctuality,Responsiveness
They came round to look at the property to give me a quote. I was promised a quote the next day. Nothing came after several follow-ups with the sales rep and with the office, still nothing. That was over a month ago and I still haven't heard back from them. Disappointing is an understatement.
They came round to look at the property to give me a quote. I was promised a quote the next day. Nothing came after several follow-ups with the sales rep and with the office, still nothing. That was over a month ago and I still haven't heard back from them. Disappointing is an understatement.
Beth John-Bernier
Apr 02, 2021
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Critical:Professionalism,Responsiveness
Karl at Tru-Plas seemed really helpful at first, spoke very knowledgably about our project, seemed keen to take on the works, promised to come back with a quote that evening, said he'd have a look at other elements of the house that needed work. Chased him a few times but never heard from him again. Disappointing service all round.
Karl at Tru-Plas seemed really helpful at first, spoke very knowledgably about our project, seemed keen to take on the works, promised to come back with a quote that evening, said he'd have a look at other elements of the house that needed work. Chased him a few times but never heard from him again. Disappointing service all round.
Lee Harries
Aug 02, 2020
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Excellent quality Windows and the installation was first class. We had a couple of minor snags, not in any way Tru-plas' fault but these were dealt with very promptly. The Window fitter arrived on time each day and worked very hard. We are over the moon with the quality of the installation and the overall quality of the windows and doors. A very happy customer. Thanks to Karl, James and the team for a pleasant and easy customer experience.
Oliver Grantham
Jun 04, 2020
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'Return to Sender'.
Beware of after sales service! Very disappointing after sales experience (or complete lack thereof). Had new uPVC front door and a few windows installed 4-5 years ago. Contacted them re. front door letterbox lid that had rusted badly.
- Began with a short telecon and per their request I sent a photo via email so they could track a replacement down. Was informed it would need to be a whole replacement 'box', not just the lid.
- I had to chase them approx. 3 weeks later. It had become apparent to me they'd done nothing (they asked me to send a pic, I reminded them I already
Beware of after sales service! Very disappointing after sales experience (or complete lack thereof). Had new uPVC front door and a few windows installed 4-5 years ago. Contacted them re. front door letterbox lid that had rusted badly.
- Began with a short telecon and per their request I sent a photo via email so they could track a replacement down. Was informed it would need to be a whole replacement 'box', not just the lid.
- I had to chase them approx. 3 weeks later. It had become apparent to me they'd done nothing (they asked me to send a pic, I reminded them I already
