Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for Security Solutions in Cambridge
Alarm Maintenance is a family-run business with over 30 years' experience in designing, installing, and servicing security systems, burglar alarms, fire alarm solutions, HD CCTV, and access control systems for homes and businesses within a 25-mile radius of Cambridge. Our small, specialised team ensures personalised service tailored to individual security needs, with all personnel vetted to British and European standards. We prioritise honest assessments and bespoke solutions, avoiding over-promising, and pride ourselves on long-term client relationships built on trust and reliability.Serving Cambridge, Suffolk, and Hertfordshire, we cover areas including Newmarket, Royston, Saffron Walden, and Haverhill. Our engineers provide free, no-obligation surveys and quotations, with systems designed to meet British Standards. We offer 24/7 emergency support and guarantee all installations for 12 months. Our team receives ongoing training from manufacturers and trade associations, ensuring up-to-date expertise in the latest security technologies.
Services
Intruder Alarms
Fire Alarms
Smart Alarms
Access Control
CCTV
Alarm Servicing
Emergency Lighting
Wireless Systems
Hybrid Systems
Security Surveys
Details
- Year established: 1993
Highlights and features
- 35 years in business with systems for elite University Museums to garden sheds
- NPC and DBS checked team ensuring trusted service
- Free no-obligation surveys with no long-term contracts
- Bespoke designs integrating latest technology for tailored solutions
- Guaranteed installations for 12 months parts and labour
Associations and certifications
- Security and Alarms Inspection Board
- NPC
- DBS
What people say
Prompt, efficient and really helpful
Very knowledgeable, good on software
Superb! Professional and comprehensive
Highly recommend
10/10! Excellent service
Services
Intruder Alarms
We design, install, and maintain wired, wireless, and hybrid intruder alarm systems tailored to residential and commercial properties. Systems include Texecom control panels, motion detectors, and remote smartphone control via the Texecom App. Optional 24/7 monitoring with police response ensures maximum security. All installations comply with British Standards.
Fire Alarms
We supply and maintain conventional, addressable, and wireless fire alarm systems compliant with BS 5839. Services include risk assessments, system design, installation, and servicing for homes, HMOs, and commercial premises. Emergency lighting integration and remote monitoring options available.
Smart Alarms
Our smart alarm systems enable real-time control via smartphones using the Texecom Connect App. Features include remote arming/disarming, system status checks, and integration with lighting and heating. Systems use 4G dual-path connectivity for reliability during power failures.
Access Control
We install audio and video access control systems for domestic and commercial properties, including single-door entry and multiway systems. Brands include Paxton and Videx. Features: keypad entry, keyfob access, anti-passback functions, and PC-based management for multiple sites.
CCTV Systems
We provide HD CCTV installations from 2MP to 8MP resolution, including pan-tilt-zoom (PTZ) cameras for flexible monitoring. Systems support remote viewing via smartphone or PC, with digital recording and downloadable footage. Upgrades available for existing analogue systems.
People
Mike Webber
Engineer
Experienced engineer with over 20 years at Alarm Maintenance, specialising in security system installations and maintenance. Known for punctuality, technical expertise, and clear communication with clients ranging from schools to commercial properties.
Darren Waterfield
Engineer
Skilled engineer providing expert alarm and CCTV installations. Recognised for knowledgeable advice, efficient service, and commitment to meeting client needs across residential and commercial sectors in Cambridge and surrounding areas.
Timonthy Smith
Engineer
Dedicated engineer offering reliable alarm servicing and emergency call-outs. Praised for professionalism, technical proficiency, and ability to explain complex systems clearly to clients during installations and maintenance visits.
Questions
How often should an alarm system be serviced?
Intruder alarms require annual servicing (6-monthly for police response systems). Fire alarms need bi-annual checks under BS 5839, with quarterly servicing recommended for larger premises.
Can you service alarms installed by other companies?
Yes, we service most brands including Texecom, Pyronix, and Hikvision regardless of original installer. Contact us for a free survey and system assessment.
Do rental properties require fire alarms?
Landlords must install smoke alarms on every floor and carbon monoxide alarms in rooms with fuel-burning appliances. HMOs have additional fire safety requirements.
Can I control my alarm system remotely?
Yes, our smart alarm systems integrate with the Texecom App, allowing full remote control, real-time alerts, and automation of connected devices via smartphone.
What types of fire alarm systems do you install?
We install conventional, addressable, and wireless fire alarm systems compliant with British Standards. Systems are tailored to property type, from domestic LD2 systems to commercial addressable networks.
