Business Details
24 Years
experience
Trusted Window & Door Contractors in Peterlee
P & P Windows Ltd has been the most trusted double glazing company in Peterlee and surrounding areas for over 25 years. Based in Brakenhill Road, our expertise spans UPVC window, door, and conservatory design and installation. We prioritise lasting quality, using only the best materials and components to create products that meet the Green Guide 'A' Rating for sustainable reconstruction. Our commitment extends to exceptional customer service, with a three-step process ensuring seamless project delivery from consultation to installation. As members of the Independent Network, we provide a ten-year insurance-backed guarantee on every registered installation, with all UPVC frames manufactured by approved members using quality VEKA profiles.Our team carries current Independent Network ID cards, and every installation complies with building and fire regulations. Customer satisfaction is paramount, reflected in our 97% network rating and testimonials highlighting professional service, cost-effectiveness, and outstanding finishes. We pride ourselves on transparency, offering free consultations and quotes while maintaining financial stability verified by our Independent Network vetting.
Services
Windows
Doors
Conservatories
Warm Roofs
Repairs
Details
- Year established: 2002
Highlights and features
- Over 25 years of experience in UPVC window and door installation
- Ten-year insurance-backed guarantee on all Independent Network registered installations
- All UPVC frames manufactured using quality VEKA profiles
- 97% customer satisfaction rating across the Independent Network
- Free consultations and quotes with expert, tailored advice
Associations and certifications
- Independent Network
What people say
Professional service
Cost effective
No mess
Excellent quality
Outstanding finish
Services
Windows
Our UPVC windows combine durability with modern design, offering energy efficiency and minimal maintenance. Available in casement, tilt-and-turn, and vertical slider styles, they feature insulated frames and multi-chambered profiles to reduce heat loss and noise. Ideal for both traditional and contemporary homes.
Doors
We supply and install secure, low-maintenance composite and uPVC doors with advanced locking systems. Options include glazed, solid, French, and bi-fold designs, offering thermal efficiency and enhanced security while complementing your property's aesthetics.
Conservatories
Transform your home with our custom conservatories and orangeries, designed to maximise natural light and provide year-round living space. Available in lean-to, Victorian, and P-shaped styles, they feature heat-retention technology and seamless integration with existing architecture.
Warm Roofs
Upgrade your conservatory with our warm roof conversions, enhancing insulation and comfort. We also offer comprehensive repair services for windows, doors, and roofs, using high-quality materials to restore functionality and appearance without full replacement.
Repairs
Our repair services cover all UPVC windows, doors, and conservatories, including rubber roofing and frame restoration. We provide no callout charges for residential and commercial properties, ensuring cost-effective solutions to extend the lifespan of your existing installations.
Questions
What guarantees do you offer?
We provide a ten-year insurance-backed guarantee on all Independent Network registered installations, covering both materials and workmanship.
Do you serve areas outside East Durham?
While based in Peterlee, we travel further afield for recommendations and can discuss serving locations beyond our primary coverage area.
Are financing options available?
Yes, we offer financing options for our windows, doors, and conservatory installations to make home improvements more accessible.
How long does installation take?
Most window and door installations are completed within a day, while conservatories typically take 2-3 weeks depending on complexity.
What materials do you use?
We use quality VEKA UPVC profiles for all Independent Network registered installations, ensuring durability and compliance with industry standards.
Do you offer free quotes?
Yes, we provide free consultations and quotes either online or through direct contact with our team.
Reviews (7)
Wendy Smith
Jan 05, 2022
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My 80 year old Mum recently used this company and the internal doors they provided are lovely and exactly what was ordered. An Mum would be over the moon if when they came back 2 months later to make them close properly, like doors!? They hadn't lied to her telling her the 8th internal door she'd ordered would "only take a couple of weeks." Yes times are very difficult, but there's no need to fib man.
Tara Bodley
Jun 18, 2021
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Shocking company. Avoid like the plague. Product itself is fine and can't argue with the price... But not worth dealing with the employees. Nobody wore (or even asked if I'd like them to) a covid mask for the 2 days they were fitting. I've had 3 home visits since the fitting to correct various mistakes/faults. Again, not one wearing a mask. Fitters left cigarettes and screws all over my property. It's now mid June and I'm still calling them to come and fix the windowsill that they decided to smash instead of getting a trim to fit over it. Disgraceful.
Mary Frain
Feb 12, 2021
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Wanted to use a local company. Liked the product and the price. Communication very poor and after care almost non existent. I know it's a very challenging time for companies but the request for payment was swift enough. Very disappointed.
David Anderson
Jan 19, 2021
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Window not made to measurements given meaning I had to cut the bricks down, Georgian bar is not in the middle across all 3 pains, did not include anything to connect the pane internally, no Cill board or channel, when I called up about this I was told if I wanted something I had to write it on the paper, I thought this would be included when ordering a new window and wasnt told that it wouldnt be so they have cost me a lot more money I am actually surprised the glass came with it as no where on the list did I write that so I dont understand why vital parts are missed from an order, wish
Paul Bloomfield
Dec 13, 2020
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Had 3 doors fitted. None correctly. 1 has had 2 visits to correct. Still not right. 1 they appear to have sorted. The other 4 months later and many phone calls later I've had to sort myself. Tried to make a complaint following their complaints procedure. To be told it's not their fault.
Mark Nolan
Dec 04, 2020
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Always got a quote of these, but never used them until recently, always found them far too expensive and abrasive when you go to speak to them. Had an insurance job done on my conservatory after last years storms, done by them. Sadly, I had to ring up this year as one of the panels was defective. To be fair, straight out they came. I was told I would get a call to book me in soon, though it may not be a quick turn round. About 9 weeks later still no call, so I thought I would give them a ring back. No real apology for not getting back to me but could offer me a midweek appointment in a few weeks
Claire Ord
Jul 31, 2020
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High quality windows and doors, they've done a fantastic job. The two staff that came were professional and really lovely, nothing was a problem at a difficult time for us. Would highly recommend them.
