Business Details
44 Years
experience
Your Move Delivered Perfectly
Britannia Alan Cook has been a trusted name in removals and storage for over four decades. Established in 1982, we operate from four strategic locations across Norfolk and Suffolk, offering comprehensive services tailored to both domestic and commercial clients. As a family-run business, we combine generational expertise with modern practices, ensuring every move is executed with precision and care. Our team of fully trained professionals is supported by a state-of-the-art fleet, including vehicles compliant with Euro 6 emission standards. Accredited by the British Association of Removers and certified as a Living Wage Employer, we prioritise quality, transparency, and customer satisfaction.With annual audits and six prestigious industry awards, our commitment to excellence is unwavering. From initial survey to final delivery, we provide a seamless experience, supported by secure storage solutions and specialist services such as piano removals and document shredding. Our deep local knowledge and international capabilities ensure clients receive tailored support, whether relocating next door or overseas.
Services
Home Removals
Business Removals
Packing Services
Self-Storage
Crated Storage
Piano Removals
Document Shredding
European Removals
Details
- Year established: 1982
Highlights and features
- We have over 40 years of experience in domestic and commercial removals.
- Our team is fully trained and led by experienced professionals.
- We are accredited by the British Association of Removers with six quality awards.
- We operate a modern fleet with Euro 6 compliant vehicles for international moves.
- We are certified Living Wage Employers, ensuring fair compensation for our staff.
Associations and certifications
- British Association of Removers
- Living Wage Foundation
What people say
Professional service
Reliable team
Secure storage
Excellent customer care
Services
Home Removals
We provide comprehensive home removal services across Norfolk, Suffolk, and internationally. Our trained crews handle every aspect from packing to delivery, using protective equipment and modern vehicles. Clients benefit from free surveys, transparent pricing, and flexible scheduling options to suit individual needs.
Self-Storage
Our 378,050 cubic foot facility offers secure self-storage with 24/7 access options. Features include CCTV monitoring, alarm systems, and packing material sales. Clients store items ranging from single boxes to full household contents with flexible weekly billing and refunds for unused days.
Business Removals
Specialist business relocation services minimise downtime for corporate clients. We coordinate logistics, handle sensitive equipment, and provide document shredding. Our experienced team ensures seamless transitions for offices in Norfolk, Suffolk, and beyond with tailored planning support.
Packing Services
Full packing services using high-quality materials protect belongings during transit. Our staff specialise in fragile items and offer inventory management for crated storage. Clients receive expert advice on decluttering and moisture prevention for long-term storage solutions.
European Removals
Door-to-door removals across Europe with experienced crews and customs documentation support. We handle vehicle logistics, destination storage arrangements, and provide guidance on international moving regulations to ensure stress-free relocations abroad.
People
Andy Oven
Managing Director
Led company growth since 2008, expanding from 7 vans to a modern fleet. Serves as Vice Chairman for BAR's East Anglia region. Passionate about transparent quoting and Norwich City FC.
Helen Oven
Administrator
Office manager since 2008, handling day-to-day operations and storage coordination. Enjoys gardening and crocheting. Maintains the office's famously tidy desk.
James Weston-King
Assistant General Manager
Joined in 2012, now oversees overseas operations. Captains a successful cricket team and balances family life with his daughter Evelyn and partner Julia.
Keith Jermy
Surveyor
26-year veteran handling surveys and loading operations. Enthusiastic sports coach and camper. Known for encyclopaedic removals knowledge.
Holly Oven
Transport Manager
Joined in 2020, manages vehicle compliance and accounts. Qualified manager CPC holder and forklift operator. Enjoys reading and food culture.
Questions
How do I request a free survey?
Contact us via phone at 01508 520631 or use our online form to schedule a free, no-obligation survey for accurate quotations.
What storage options are available?
We offer containerised storage, crated storage, and self-storage units with 24/7 access options at our secure Norwich facility.
Are your vehicles environmentally compliant?
Yes, our fleet includes Euro 6 emission-standard vehicles for reduced environmental impact during long-distance moves.
Do you handle international moves?
We specialise in European and worldwide removals, with experience in customs documentation and destination storage arrangements.
What accreditations do you hold?
We are accredited by the British Association of Removers and certified as a Living Wage Employer with six industry quality awards.
How can I prepare for storage?
Allow appliances to dry completely, use moisture traps, and keep important documents accessible before your storage move.
Videos
Reviews (4)
Marie Eden
Oct 18, 2021
Report
Fantastic service. Everyone from my initial call, to the lads who helped with our removal on the day. Thank you all.
Sue Wootton
Apr 13, 2021
Report
We chose a great company to move us, nothing was too much trouble, no stress and no problems. Very happy, thank you.
Samantha Gooch
Dec 24, 2020
Report
Critical:Quality,Responsiveness
Simply awful. Totally disgraceful response to damage incurred
Service:Local move
Simply awful. Totally disgraceful response to damage incurred
Service:Local move
David Fenn
Aug 05, 2019
Report
So pleased to have used Alan Cook Removals,
From quotation to final move everyone associated with our move were very professional, polite and friendly. My recommendation is to give Alan Cook removals priority to take care of your move. Every effort to protect your valuable possessions are taken care of,as well as making sure that carpet protection is in place. All our possessions were taken to our preferred room and beds were taken apart and reassembled at our new address. 10/10
From quotation to final move everyone associated with our move were very professional, polite and friendly. My recommendation is to give Alan Cook removals priority to take care of your move. Every effort to protect your valuable possessions are taken care of,as well as making sure that carpet protection is in place. All our possessions were taken to our preferred room and beds were taken apart and reassembled at our new address. 10/10
