Business Details
50+ Years
experience
Emergency
services
Trusted Removals & Storage Services in Durham
Ingram's Removals & Storage Company has been delivering professional moving and storage solutions since 1963. As a family-run business with over six decades of experience, we combine traditional values with modern practices to serve both domestic and commercial clients across County Durham, the North East, and nationwide. Our fleet of Mercedes-Benz vehicles and professionally trained staff enable us to handle complex moves, from narrow rural lanes to academic relocations. Accredited with British Standard EN 12522 and endorsed by Which?Trusted Traders, we maintain rigorous quality controls and have received multiple industry awards for complaint resolution. Our services include domestic and commercial removals, containerised storage, house clearance, and packaging sales, supported by a commitment to personalised service and customer satisfaction. With a proven track record highlighted by testimonials from high-profile clients like Duncan Bannatyne, we prioritise reliability, transparency, and care in every project.
Services
Domestic Removals
Commercial Moves
Container Storage
House Clearance
Packaging Sales
Archive Storage
Deceased Estate Clearance
Piano Moves
Export Packing
Details
- Year established: 1963
Highlights and features
- 60 years of experience in domestic and commercial removals
- Modern fleet of Mercedes-Benz vehicles for diverse access needs
- British Standard EN 12522 accredited storage and removals services
- Award-winning complaint handling and resolution processes
- Specialist experience in academic moves and rural access challenges
Associations and certifications
- British Association of Removers
- Which? Trusted Traders
- British Standard EN 12522
What people say
Professional and courteous staff
Stress-free moving experience
Excellent communication throughout
Reliable and flexible scheduling
Superb handling of fragile items
Services
Domestic Removals
Our domestic removals service handles residential moves of all sizes, from small apartments to large estates. With a modern fleet of Mercedes-Benz vehicles and professionally trained staff, we manage local, national, and international relocations. Services include packing, transportation, and unpacking assistance, with specialist expertise in navigating narrow lanes and rural access challenges.
Commercial Moves
We specialise in minimising business disruption during office relocations. Our commercial moves include detailed planning, secure transportation of sensitive equipment, and timely execution. Clients benefit from our British Standard EN 12522 accredited processes and experience handling corporate clients like the Bannatyne Group headquarters move in Darlington.
Container Storage
Our containerised storage system offers short- and long-term solutions with goods packed at your premises then stored in sealed containers. Facilities feature CCTV, burglar alarms, and climate control. We've safely stored items for up to 29 years, maintaining perfect condition upon delivery to destinations like Ontario, Canada.
House Clearance
We provide compassionate clearance services for deceased estates, downsizing, or property preparation. Services include valuation for auction, charity redistribution, waste disposal, and confidential document destruction with certification. Recent projects include complex clearances for fire-damaged properties and multi-location estates.
Packaging Sales
We sell high-grade packaging materials including reinforced cartons, bubble wrap, and wardrobe carriers at competitive prices. Options include 'used once' boxes for budget-conscious customers and custom kits for specific property sizes, ensuring optimal protection during transit.
People
Malcolm Ingram
Senior Partner - Removals Director
With 50 years of partnership experience, Malcolm oversees removals operations. Featured in The Northern Echo for his industry expertise, he leads teams handling complex moves including Duncan Bannatyne's commercial relocation. Holds Which? Trusted Traders accreditation.
Ian Ingram
Senior Partner - Storage Director
Co-founder with 50 years in the business, Ian manages storage solutions. Recognised for innovation in containerised storage systems, he ensures compliance with British Standard EN 12522. Joint recipient of the Which? Certificate of Distinction for service excellence.
Questions
What areas do Ingram's Removals cover?
We operate from Bishop Auckland across County Durham, Darlington, Newcastle, Teesside, and nationwide for both domestic and commercial moves.
Are your storage facilities secure?
Yes. Our containerised storage system provides dry, secure environments with CCTV monitoring and burglar alarms at our Bishop Auckland depot.
Do you handle specialist moves?
Yes. We manage complex moves including academic relocations, narrow access properties, and high-value item transportation using specialist equipment.
What accreditations do you hold?
We maintain British Standard EN 12522 accreditation, membership of the British Association of Removers, and Which? Trusted Traders endorsement.
Can you assist with deceased estate clearances?
Yes. We provide compassionate, comprehensive estate clearance services including valuation, redistribution, and confidential document destruction.
Reviews (6)
Jean Mccafferty
Oct 15, 2021
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What a superb company, malcolm keeps you informed from start to finish the 3 man team were brilliant, lovely friends and helpful, everything was moved with the greatest of care, not a single thing was damaged, the boys did a great job very efficiently, would highly recommend.
Joan Dolman
May 31, 2021
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I would have put 10 star's. Excellent service, Nothing was too much trouble, helpful beyond words. Could not have picked a better firm. Your staff are absolutely great. I would highly recommend Ingram's.
Fiona Snook
Oct 20, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Used Ingram's for the first time 7 years ago and then again this week. Both times they were fantastic. Really nice people, very efficient, and very careful. Nothing was too much trouble. This week was in snow and they were so careful we didn't get any grit or water on the carpets. Would highly recommend.
Service:Local move
Used Ingram's for the first time 7 years ago and then again this week. Both times they were fantastic. Really nice people, very efficient, and very careful. Nothing was too much trouble. This week was in snow and they were so careful we didn't get any grit or water on the carpets. Would highly recommend.
Service:Local move
Kathryn Ridsdale
Jan 01, 2020
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Good service, only dropped a star because they were far more expensive than some local competition. BUT they arrived early worked well as a team and were effecient (only broke a plate or two but that was more down to my bad packing) so if you can afford them I would recommend them.
James Huntington
Sep 22, 2019
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Used these guys 10 years ago and they were fantastic. Just used them again today and still fantastic. Can't believe how the guys move so much, so fast and without a single negative word. Highly recommended!
Beth Pearson
Aug 05, 2019
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We used Ingrams to relocate our home from Durham to Lincoln. They packed and moved all of our belongings from our three bedroom house in less than 2 days. We couldn't recommend Ingrams more highly. The guys worked so hard, and were so friendly and helpful. They packed and moved us with minimal fuss and no breakages at all. They might be slightly more expensive than other providers, but in my opinion, are well worth the cost: very highly recommended.
