Business Details
11 Years
experience
Emergency
services
Trusted Local Plumber in Exeter
Established in 2015, BDJ Plumbing Services is a locally owned and operated plumbing business based in Exeter. With over 18 years of hands-on experience in domestic plumbing, we specialise in addressing both emergency and routine plumbing needs. Our founder, Ben Johnson, trained locally through a four-year apprenticeship at Exeter College and has worked extensively with regional plumbing companies before launching this business. We prioritise efficiency, reliability, and transparency, offering a 1-year guarantee on labour and materials while maintaining full Public Liability Insurance.Our focus on small domestic jobs, combined with our commitment to cleanliness and customer communication, ensures tailored solutions for every client. As a local tradesperson, we actively support the Exeter community by collaborating with other regional businesses. Emergency services are a core offering, with rapid response times for issues like burst pipes, leaks, and blocked drains. Our Health & Safety certification reflects our dedication to professional standards, and we pride ourselves on clear pricing, honest advice, and leaving workspaces immaculate post-service.
Services
Emergency Plumbing
Toilet Repair
Leak Detection
Bathroom Installations
Drain Unblocking
Radiator Services
Tap Replacement
Shower Repairs
Details
- Year established: 2015
Highlights and features
- We have 18 years of experience in domestic plumbing repairs and installations.
- Emergency services available with rapid response times in Exeter and surrounding areas.
- We offer a 1-year guarantee on all labour and materials used.
- Our team maintains full Public Liability Insurance for client peace of mind.
- We prioritise local knowledge, serving Exeter's St. James, Pennsylvania, and St. David's areas.
What people say
Highly recommend
Quick response
Professional service
Great value
Clean and tidy
Services
Emergency Plumbing Repairs
We address burst pipes, leaking fixtures, and critical plumbing failures with rapid response times. Our Exeter-based service ensures same-day assistance for emergencies, minimising property damage. Clients praise our efficiency in resolving issues like fractured water tank connections and blocked drains.
Bathroom Installations
Specialising in bath, basin, and toilet installations, we handle complete bathroom overhauls or single-unit replacements. Our work includes fitting modern thermostatic showers and electric shower units, with clients highlighting our precision in listed properties and tight spaces.
Drain Unblocking Services
We resolve blocked sinks, toilets, and drain pipes using non-invasive techniques where possible. Our approach balances speed with thoroughness, ensuring long-term solutions for recurring blockages in residential properties across Exeter.
Leak Detection & Repair
From dripping taps to hidden pipe leaks, we identify and resolve water loss issues efficiently. Our guarantee covers repairs using client-supplied or professional-grade materials, with expertise in radiator valve weeping and flexible hose replacements.
Appliance Plumbing
We install washing machines, dishwashers, and associated pipework. Our service includes connecting kitchen appliances while ensuring compliance with existing plumbing systems, providing reliable solutions for modern home utilities.
People
Ben Johnson
Plumber & Business Owner
With 18 years' experience in Exeter, Ben trained locally through a four-year apprenticeship and worked with regional plumbing firms before founding BDJ Plumbing Services in 2015. He specialises in domestic repairs, emergency response, and bathroom installations.
Questions
What areas do you cover?
We serve Exeter and surrounding areas including St. James, Pennsylvania, St. Davids, and Heavitree. Emergency callouts cover the entire city.
Do you offer emergency services?
Yes, we provide urgent plumbing repairs for burst pipes, leaks, and blocked drains with rapid response times during weekdays.
What guarantees do you provide?
We offer a 1-year guarantee on all labour and materials used in our plumbing repairs and installations.
Can you install bathroom appliances?
Yes, we fit baths, basins, toilets, and showers including electric and thermostatic models to modernise your bathroom space.
Are you insured?
We maintain full Public Liability Insurance for client protection and peace of mind during all plumbing work.
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Reviews (6)
Wang Peini
Oct 31, 2021
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The leak problem we had is so nasty - the radiator pipe was leaking in the wood door frame, and we have very old convention heating system. Ben was really a life saver, a true hero! He scarified his Friday night, came to rescue - done the superb job to fix the leak issue quickly and professionally. He saved us from sleepless night and massive flooding. Highly recommend!
Naomi Northcott
Aug 04, 2021
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I'd had a bit of a nightmare recently with various issues with my toilet, that other plumbers just hadn't bothered to get back to me on. I called Ben and he was very thorough on the phone to try to put me at ease and to see if it could be resolved by me. He said he could visit either the next day or the following working day, but that he'd call me the following day regardless to update me - and sure enough, he did, and thankfully was able to fit me in that afternoon. He arrived on time, was super helpful and approachable, and managed to fix the various problems quickly - and clearly takes pride
Anne Steinberg
Jun 21, 2021
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Absolutely amazing. I have only great things to say about Ben; amazing response time, super professional and polite, very fair prices, and he did a superb job on installing a new electric shower. He even bought the electric shower for me which was so helpful. Would recommend for anyone in Exeter, you can't go wrong here. Ben will definitely be our go to plumber from now on!
Steven Moore
Feb 04, 2021
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I contacted Ben to help us resolve a nasty smell in our down stairs cloakroom with our toilet which had got worse over time. In summary Ben came and discovered that our previous trades person had incompetently installed the toilet after putting new flooring down. They had made quite a mess of the whole plumbing situation.
Ben came across a number of issues and had to pop out to purchase various new parts, but most importantly stuck with the problem and challenges upon him for the whole afternoon until it was properly fixed to his and our satisfaction. If he wasnt totally satisfied with
Ben came across a number of issues and had to pop out to purchase various new parts, but most importantly stuck with the problem and challenges upon him for the whole afternoon until it was properly fixed to his and our satisfaction. If he wasnt totally satisfied with
Abdallh Al-Matar
Oct 23, 2020
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I would definitely recommend Ben. He is a friendly. Fast service, efficient and excellent quality work. I will definitely call him again for any plumbing needs.
Roger Crimes
Dec 11, 2018
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Ben did a superb job both advising on the provision of a new Mira shower to my home and the excellent installation of same. I can very strongly recommend Ben for his professionalism and expertise.
Roger Crimes
Roger Crimes
