Business Details
Mitchell Glass: Home Builders in Galashiels
Established in 1875, Mitchell Glass is a family-run business with 150 years of experience in home improvement solutions. We specialise in high-performance windows, doors, conservatories, orangeries, and extensions, combining traditional craftsmanship with modern technology. Our FENSA-registered team provides bespoke design services, full project management, and a 10-year guarantee, serving Edinburgh, the Lothians, and the Scottish Borders.Our Armchair Service ensures seamless installations, from planning permission to aftercare, while our exclusive product ranges offer unmatched quality and style. As a member of the Glass and Glazing Federation and holder of Trustmark certification, we prioritise customer satisfaction through competitive pricing, price-matching, and flexible financing options.
Services
UPVC Windows
Aluminium Windows
Wooden Windows
Composite Doors
Bi-Folding Doors
Conservatories
Orangeries
Extensions
Roofline
Porches
Highlights and features
- We have over 150 years of experience in home improvement solutions.
- Our team is FENSA-registered with Trustmark certification for quality assurance.
- We offer a unique Armchair Service managing projects from design to installation.
- Our 10-year guarantee covers all products and installations for peace of mind.
- We provide price-matching and flexible financing options for customer convenience.
Associations and certifications
- FENSA
- Glass and Glazing Federation
- Trustmark
- Secured by Design
What people say
Excellent aftercare
Transformed homes
Professional service
Durable products
Seamless installations
Services
UPVC Windows
Our A+ energy-rated UPVC windows combine security and thermal efficiency. Designed with advanced glazing and reinforced frames, they reduce noise and energy bills while enhancing home aesthetics. Ideal for modern and traditional properties across Scotland.
Bi-Folding Doors
Aluminium bi-folding doors create seamless indoor-outdoor living spaces. Featuring slim frames and multi-point locking systems, they offer panoramic views and enhanced security. Customisable in various finishes to match property styles.
Conservatories
Custom-built conservatories add light-filled living areas. Available with glass or tiled roofs, they integrate with existing architecture using uPVC, aluminium, or timber finishes. Includes planning permission assistance and energy-efficient glazing.
Orangeries
Orangeries provide elegant, structurally integrated living spaces. Constructed with brick bases and glazed roofs, they combine traditional grandeur with modern insulation. Bespoke designs tailored to property proportions and client needs.
Roofline
Durable roofline solutions include tiled, glass, and flat roofs with guttering systems. Designed for thermal efficiency and weather resistance, they enhance property aesthetics while meeting building regulations for longevity and safety.
Questions
What home improvement services does Mitchell Glass offer?
We provide windows, doors, conservatories, orangeries, extensions, and roofline solutions with bespoke design and full installation support.
Are financing options available for installations?
Yes, we offer flexible finance plans including 60-month instalments at 11.9% APR and deferred payment options with Novuna Personal Finance.
Do you provide guarantees for your products?
All installations come with a 10-year guarantee covering materials and workmanship for customer peace of mind.
Which areas do you serve?
We operate across Edinburgh, the Lothians, and the Scottish Borders, with a showroom in Galashiels.
How can I request a quotation?
Complete our online form for a free, no-obligation quote or contact us directly at 0800 220 415.
What accreditations does Mitchell Glass hold?
We are FENSA-registered, Trustmark-certified, and members of the Glass and Glazing Federation with Secured by Design approval.
Reviews (4)
Karen Lochiel
Nov 06, 2021
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Extremely disappointed, frustrating and unbelievably awful service received from Mitchell glass. I paid deposit to MG in September 2020 to install aluminum windows and the entire project was dependent on receiving planning permission, which was part of my contract. Communication exceptional poor, emails not answered, no follow up from staff, I even offered to contact council on their behalf as I was getting no information from MG, even a complaints letter left unanswered (was received as signed for) and only responded after 2nd complaint letter sent through their website. Apart from the delays
Alastair Summerhill
Jun 05, 2021
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Product is okay but they are terrible at communication when there's a delay. The Head Office needs to get it's act together, organisation achievable schedules between customer and fitters, and updating all parties when problems arise.
Today's replacement glass was supposed to have been fitted at 10:30, but didn't happen till 14:15! This is a regular experience when dealing with this Company.
Today's replacement glass was supposed to have been fitted at 10:30, but didn't happen till 14:15! This is a regular experience when dealing with this Company.
Malcolm Newbigging
Apr 29, 2021
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We tried to buy local but after visiting the showroom, sending in our plans and window sizes for our new build and calling numerous times we have have given up with this company, they don't seem interested, least they could do was say they didn't want our custom and we could have looked elsewhere quicker.
Arleta Blackley-Wiertelak
Jan 06, 2021
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We had fantastic customer service expiereince at the beginnign of the contract with Mitchell Glass. Once the sale people passed the project to the production everything went downhill. The 12 weeks for production they offer is only after sign off, which takes weeks especially when you trying to communicate with them back and forth, adding architects and contractors into the mix.
Covid obviously slowed down the production, which is understandable, and they were in good contact with us through out the porcess. The biggest problem for us started when they finnaly came and fitted the bifold, two
Covid obviously slowed down the production, which is understandable, and they were in good contact with us through out the porcess. The biggest problem for us started when they finnaly came and fitted the bifold, two
