Business Details
Emergency
services
Your Trusted Cleaning Partner in Surrey
Established in the 1950s, Emperor Cleaning is a family-run business with decades of expertise in commercial and industrial cleaning. Our tailored approach ensures cost-effective solutions without compromising on quality, utilising eco-friendly products and advanced techniques. With a team of Prochem-certified specialists, we offer comprehensive services including office cleaning, end-of-tenancy cleans, washroom maintenance, and pure water window cleaning. Our commitment to flexibility means clients can adjust services to meet evolving needs, supported by 24-hour assistance and direct access to management.Backed by public liability insurance and rigorous health and safety protocols, we prioritise client satisfaction through dedicated customer care and in-house quality monitoring. Our ethos, rooted in founder Michael Roche's principles, ensures personalised service that adapts to individual client requirements while maintaining high standards across Surrey and surrounding areas.
Services
Office Cleaning
End of Tenancy Clean
Window Cleaning
Washroom Maintenance
Carpet Steam Cleaning
Hard Floor Maintenance
Commercial Cleaning
Pure Water System
Refuse Site Cleaning
Upholstery Cleaning
Highlights and features
- Fully vetted and qualified Prochem-certified staff
- Direct access to management 24/7
- Tailor-made services with no fixed contracts
- Eco-friendly cleaning products and methods
- Decades of family business expertise
Associations and certifications
- Prochem-certified
- VAT Registered
Services
Office Cleaning
Tailored office cleaning packages maintain professional environments across Surrey. Our qualified team uses specialist chemicals and equipment to ensure hygienic workspaces, with flexible scheduling options. Services include daily maintenance, deep cleans, and post-construction tidying, all adaptable to client requirements without long-term contracts.
End of Tenancy Clean
Comprehensive end-of-tenancy cleaning prepares properties for new occupants. Our specialists handle downsizing, relocation, and first cleans using high-quality equipment and eco-friendly products. This service ensures properties meet inventory standards while maintaining flexibility for client-specific requirements and timelines.
Washroom Services
Professional washroom maintenance guarantees hygienic facilities through regular servicing. Our trained staff use appropriate materials to clean and sanitise commercial bathrooms, ensuring freshness and compliance with health standards. Services include fixture polishing, surface disinfection, and waste management across various premises.
Carpet Steam Cleaning
Advanced steam cleaning removes deep-seated dirt from carpets and upholstery. Our certified technicians employ Prochem-approved methods and non-hazardous chemicals to refresh soft furnishings. This service extends fabric lifespan while improving indoor air quality through thorough allergen removal.
Pure Water Window Cleaning
Pure water window cleaning uses telescopic poles and filtered water for streak-free results. This method safely reaches high windows without ladders, reducing risks. The system effectively cleans exterior glass and fascias while being environmentally friendly due to chemical-free operation.
People
Lorraine Delacy
Director
With over 30 years in the cleaning industry, Lorraine Delacy oversees operations at Emperor Cleaning. She upholds her father's legacy through client-focused service delivery and quality control, ensuring the company maintains its reputation for reliability and expertise across Surrey.
Michael Delacy
Operations Manager
Michael Delacy manages day-to-day operations, implementing modern cleaning techniques while maintaining family business values. His hands-on approach ensures efficient service delivery and client satisfaction, drawing on two decades of industry experience within the company.
Questions
What areas do you cover?
We operate throughout Surrey with primary coverage in West Molesey and surrounding commercial areas.
Do you offer one-off cleaning services?
Yes, we provide both regular maintenance and one-time cleaning solutions tailored to client needs.
Are your cleaning products eco-friendly?
We use a range of environmentally friendly products alongside standard chemicals where appropriate.
How quickly can you respond to emergencies?
Our 24-hour support team can dispatch specialists within 2 hours for urgent cleaning requirements.
Can I modify my cleaning package?
Yes, our flexible contracts allow service adjustments at any time without penalty fees.
Are your staff trained professionals?
All team members are fully qualified, with Prochem-certified specialists handling technical cleaning tasks.
Reviews (1)
Lindsay Plumb
Oct 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
We are very pleased with the carpet cleaning we had done today, the work was professional and efficient. The carpets looked great. Lorraine was very helpful and friendly and got back to me quickly. We will definitely use emperor cleaning services again!
We are very pleased with the carpet cleaning we had done today, the work was professional and efficient. The carpets looked great. Lorraine was very helpful and friendly and got back to me quickly. We will definitely use emperor cleaning services again!
