Business Details
39 Years
experience
Emergency
services
Your Trusted Locksmith Partner in Shepton Mallet
Colin Thompson & Sons is a family-owned locksmith business with over 40 years of experience serving the South West of England. Established in 1987, we specialise in comprehensive security solutions for residential and commercial properties, including lock installation, vehicle locksmith services, and emergency call-outs. As a Master Locksmith Association member, we combine traditional craftsmanship with modern technology to deliver reliable security systems. Our mobile service units provide on-site key cutting and emergency assistance across Somerset, Wiltshire, Bristol, and Bath. With CRB-checked professionals and a commitment to transparency, we prioritise customer safety and satisfaction.Our expertise extends to door entry systems, safes, and high-security locks tailored to individual client needs. We maintain a 24/7 emergency service for urgent situations, ensuring prompt response times within a 40-mile radius of Shepton Mallet. Our reputation for excellence has been built through consistent delivery of quality workmanship and personalised service. Customers benefit from competitive pricing with no hidden fees, supported by clear pre-service cost estimates. This combination of experience, accreditation, and customer-focused approach makes us a trusted security partner in the region.
Services
Lock Installation
Vehicle Locksmiths
Emergency Call-Outs
Door Entry Systems
Security Key Cutting
Safes and Vaults
Details
- Year established: 1987
Highlights and features
- 40+ years of combined experience in residential and commercial security
- Mobile service units for on-site key cutting and emergency assistance
- CRB-checked professionals with Master Locksmith Association accreditation
- 24/7 emergency call-out service within 40-mile radius of Shepton Mallet
- Transparent pricing with no hidden fees or unexpected charges
Associations and certifications
- Master Locksmith Association
What people say
Amazing service
Friendly and efficient
Great customer experience
Excellent fast service
Would recommend
Services
Lock Installation
We provide expert installation of traditional and modern security systems for residential and commercial properties. Our services include lock maintenance, repair, and upgrade to enhance property security. With over 40 years' experience, we ensure proper fitting of all lock types to meet current security standards.
Vehicle Locksmiths
Specialising in automotive security solutions, we offer car key replacement, transponder key programming, and vehicle lock repairs. Our mobile service covers all vehicle makes including Audi, BMW, and Volkswagen. We provide roadside key replacement and emergency vehicle access within our service area.
Emergency Call-Outs
Our 24/7 emergency service handles lockouts, broken locks, and security breaches with rapid response times. Available 365 days a year, we provide immediate access solutions for homes, businesses, and vehicles. Our technicians carry specialist equipment to resolve urgent security issues promptly.
Door Entry Systems
We install and maintain advanced door entry systems including keyless entry and video intercoms. These systems provide controlled access to properties while maintaining security. Our solutions suit both residential properties and commercial premises requiring visitor management.
Safes and Vaults
We offer safe installation, repair, and maintenance services for domestic and commercial security storage. Our services include safe key replacement, combination changes, and vault maintenance. We work with fire-resistant and high-security safes to protect valuables and important documents.
Questions
Do you offer 24/7 emergency locksmith services?
Yes, we provide round-the-clock emergency call-out services 365 days a year for lockouts and security emergencies.
What areas do you cover?
We serve Somerset, Wiltshire, Bristol, Bath and surrounding areas within a 40-mile radius of Shepton Mallet.
Can you make replacement car keys?
Yes, we specialise in vehicle key replacement including transponder keys for all major car manufacturers.
Are your locksmiths accredited?
We are members of the Master Locksmith Association and all our technicians are CRB checked.
Do you provide on-site key cutting?
Yes, our mobile service includes on-site key cutting for immediate spare key requirements.
What security solutions do you offer?
We provide comprehensive security solutions including lock installation, door entry systems, safes, and vehicle security upgrades.
Reviews (7)
Sue Salt
Nov 19, 2021
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Positive:Professionalism
Excellent prompt professional service. I would throughly recommend. Friendly and most helpful, got me into my house quickly and efficiently.
Excellent prompt professional service. I would throughly recommend. Friendly and most helpful, got me into my house quickly and efficiently.
David Marten
Sep 04, 2021
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Colin came at very short notice as I was locked out of my Garage and living out in the country my car is my only means of Transport. He quickly sorted the problem, was very professional and charged a very fair rate. Additionally he is a very nice man. Very Highly recommended.
Rob Shreeve
Jul 28, 2021
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Positive:Professionalism,Responsiveness,Value
Colin sorted out the problem with a jammed lock at half an hour's notice on a Saturday and charged an exceptionally fair price. Top service.
Colin sorted out the problem with a jammed lock at half an hour's notice on a Saturday and charged an exceptionally fair price. Top service.
Alex Moy
Sep 21, 2020
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Positive:Professionalism,Punctuality,Quality,Value
Colin was super friendly and courteous. Unlike other trades people he's not bothered about you sitting and watching and having a nice chat! He's not rude about my coffee making either!
Services:Building lockout,Installation
Colin was super friendly and courteous. Unlike other trades people he's not bothered about you sitting and watching and having a nice chat! He's not rude about my coffee making either!
Services:Building lockout,Installation
Shane Bracey
Jun 19, 2020
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Positive:Professionalism,Punctuality,Quality,Value
First class friendly service, arrived within 30 minutes of call. Very informative regarding the cause of our issue. Highly recommended and will use again.
First class friendly service, arrived within 30 minutes of call. Very informative regarding the cause of our issue. Highly recommended and will use again.
Tanith Tothill
Sep 01, 2019
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The Somerset Guild of Craftsmen highly recommend Colin Thompson.He answered the call immediately(no waiting for call back)and was at our Wells gallery in half an hour,having tried to troubleshoot the issue over the phone.
Prompt,friendly and professional service for a fair price. We would hope not to need help again but if we did, Colin would be our first port of call.
Prompt,friendly and professional service for a fair price. We would hope not to need help again but if we did, Colin would be our first port of call.
Elizabeth Cruse
Aug 18, 2019
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Positive:Punctuality,Quality,Responsiveness,Value
Colin is amazingly helpful. I have employed him several times. He arrives promptly, sorts out the problem and gives clear explanations. He is never patronising. Highly recommended!
Colin is amazingly helpful. I have employed him several times. He arrives promptly, sorts out the problem and gives clear explanations. He is never patronising. Highly recommended!
