Business Details
21 Years
experience
Emergency
services
Trusted Locksmith & Double Glazing Services in Hastings
Established in 2005, A1 Locksmiths and Double Glazing Repair has built a reputation for delivering swift, reliable, and locally tailored services across Hastings and the surrounding areas. With over 20 years of hands-on experience in the trade, our team specialises in comprehensive solutions for both residential and commercial properties, including emergency door opening, lock upgrades to British Standard, and double glazing repairs. We hold full Insurance Accreditation, ensuring all work is backed by an insurance-backed guarantee, and pride ourselves on transparency, with no call-out fees and free, no-obligation quotes. Our commitment to quality is reflected in our partnerships with leading security brands and our dedication to staying ahead of evolving security threats, such as the Euro Cylinder Lock Vulnerability.We serve a diverse clientele, including housing associations, letting agents, and care homes, while offering discounts for OAPs, blue light workers, and armed forces families. Our local knowledge ensures every service is tailored to the specific needs of our community, and our direct approach means customers always speak to a qualified locksmith, not a call centre. We maintain memberships with trusted industry bodies, including Checkatrade and East Sussex Trading Standards, and prioritise customer satisfaction through prompt, courteous, and professional service delivery.
Services
Door Locks
Window Locks
Double Glazing Repair
UPVC Repairs
Home Security
Key Systems
Details
- Year established: 2005
Highlights and features
- We have over 20 years of experience in residential and commercial locksmith services.
- No call-out fees for emergency or routine services.
- Insurance-backed guarantee on all work carried out.
- Emergency services available 24/7 with rapid response times.
- Discounts offered for OAPs, blue light workers, and armed forces families.
Associations and certifications
- Checkatrade
- BNI
- East Sussex Trading Standards Buy with Confidence
What people say
Excellent service
Prompt and courteous
Reliable and trustworthy
Reasonable charges
OAP discounts
Services
Door Locks
We provide emergency door opening, lock upgrades to British Standard, and repairs for wooden and UPVC door locks. Our services ensure compliance with insurance requirements and enhance security against vulnerabilities like lock snapping. Customers receive free security surveys and no-obligation quotes.
Double Glazing Repair
Our repairs cover wooden, uPVC, and alloy windows, including hinges, handles, and multi-point locking systems. We replace misted units and upgrade outdated mechanisms at a fraction of the cost of full replacements, ensuring energy efficiency and security.
Home Security
We offer free security surveys to identify risks and recommend upgrades to meet insurance standards. Services include installing bars, grilles, and registered key systems, ensuring properties remain protected and claims valid in case of burglary.
UPVC Repairs
Specialising in uPVC door and window repairs, we replace faulty cylinders, gearboxes, and multipoint locks. We restore functionality and aesthetics with same-day or 48-hour part availability, avoiding costly full replacements.
Key Systems
We design keyed-alike and master key systems for landlords, offices, and care homes, allowing controlled access via single or hierarchical keys. Systems use Mul-T-Lock technology for security and convenience, with registered sections to prevent unauthorised key duplication.
People
Alan Bain
Owner & Lead Locksmith
With over 35 years in Hastings and 20 years running A1 Locksmiths, Alan oversees all operations, leveraging deep local knowledge and technical expertise to ensure high-quality, customer-focused service delivery.
Sharon Bain
Team Member
Supporting A1 Locksmiths' daily operations, Sharon contributes to the business's commitment to reliability and customer satisfaction through administrative and client-facing roles.
Joshua Bain
Locksmith
Alan's son, Joshua, provides hands-on locksmith services, combining training with practical experience to deliver efficient solutions for residential and commercial security needs.
Shaun
Locksmith
A trusted team member, Shaun assists with installations, repairs, and emergency services, ensuring prompt, professional support for all customer inquiries.
Questions
What areas do you cover?
We serve Hastings, East Sussex, 1066 Country, Bexhill, and Eastbourne for both residential and commercial locksmith and glazing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency assistance, including lockouts, burglary repairs, and urgent security upgrades, with rapid response times.
Are your services insurance-approved?
All work meets British Standard requirements and is covered by an insurance-backed guarantee for added peace of mind.
What payment methods do you accept?
We accept cash and bank transfers. No payment is required until the job is completed to your satisfaction.
Do you offer discounts for specific groups?
Yes, we provide discounts for OAPs, blue light workers, and serving or ex-armed forces families as a token of appreciation.
Can you repair older double glazing systems?
We specialise in sourcing parts for older systems, often repairing them at a fraction of the cost of full replacements.
Reviews (6)
Mark Barfoot
Apr 24, 2025
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I would not use A1 Locksmiths again, and neither would I recommend them to others after their having offered me their services as a specialist professional service for cleaning UPVC window frames. They inspected the job and said that yes they could do it and subsequently took the job on. I now realise that this was due to A1 Locksmiths seeing an opportunity to charge an excessive sum for purporting to be able to provide a professional UPVC cleaning service in the apparent absence of other providers of this service in the market.
I had no idea how much this kind of thing would normally cost, but in accepting the quote I had taken into account how during the initial inspection visit I had been informed that they had external mobile scaffolding equipment that would access and clean hard to reach external areas at the front and rear of the property and I appreciated that as a result this could potentially incur an additional cost (thus the acceptance of the initial costing indication).
However no such scaffolding access was actually used, because whilst a normal ladder was used for the rear of the property the service that I actually received for the front of the property was effectively just someone leaning out of the window from the inside with a cloth reaching to try and clean the areas that were visible to him from the inside (albeit ineffectively until the necessary rework process had eventually been completed).
I was later informed by A1 Locksmiths Alan Bain that he had only taken on this job that was outside of their normal area of expertise as a favour to the reputable tradesman who had recommended A1 Locksmiths to me. My negative review is accentuated by Mr Bains dismissive and contemptuous responses to my later objection to being charged a total of 1,560 (1,500 labour plus 60 materials) for him and two others to spend six hours cleaning my UPVC windows frames from their starting time of 10am until an attempted 4pm finish time inclusive of a lunch break.
I say attempted because at 4pm he said Ok finished, bye! and then went to leave ... before I found that virtually every window frame still needed the cleaning work completed as many were still filthy. A further two hours of rework rectification were therefore needed, but this was outside of their originally intended timeframe. As they said they could provide a specialist UPVC window frame cleaning service, I enlisted their services for the purpose of cleaning my UPVC window frames with what they said were specialist professional cleaning materials and access equipment. However, whilst 1,500 for three men to clean for six hours equates to 83 an hour per person ... the initial service level quality that I subsequently received that necessitated countless rework visits during the next two hours in order to satisfactorily complete the job would have shamed a 16 an hour cleaner.
Whilst A1 Locksmiths may be a perfectly satisfactory provider of locksmith services, if they tell you what they told me in that that they can provide you with a professional UPVC window frame cleaning service, for what I was laughably later informed was supposedly a very fair and reasonable cost, then stay well clear ... unless, like I have been, you want to end up being financially exploited.
I have had numerous tradesmen working in my property recently to contribute towards the houses current renovation, and without exception every single one of them have relayed to me that in regard to the cost of the UPVC cleaning I have been very excessively overcharged in relation to the work that was done. The nature of A1 Locksmiths dismissive response to my reasonable request for them to revisit their originally provided costing is also a reason why, on principle due to the absence on their part of any ethical approach to business, I would not in future consider using their services for anything at all.
I had no idea how much this kind of thing would normally cost, but in accepting the quote I had taken into account how during the initial inspection visit I had been informed that they had external mobile scaffolding equipment that would access and clean hard to reach external areas at the front and rear of the property and I appreciated that as a result this could potentially incur an additional cost (thus the acceptance of the initial costing indication).
However no such scaffolding access was actually used, because whilst a normal ladder was used for the rear of the property the service that I actually received for the front of the property was effectively just someone leaning out of the window from the inside with a cloth reaching to try and clean the areas that were visible to him from the inside (albeit ineffectively until the necessary rework process had eventually been completed).
I was later informed by A1 Locksmiths Alan Bain that he had only taken on this job that was outside of their normal area of expertise as a favour to the reputable tradesman who had recommended A1 Locksmiths to me. My negative review is accentuated by Mr Bains dismissive and contemptuous responses to my later objection to being charged a total of 1,560 (1,500 labour plus 60 materials) for him and two others to spend six hours cleaning my UPVC windows frames from their starting time of 10am until an attempted 4pm finish time inclusive of a lunch break.
I say attempted because at 4pm he said Ok finished, bye! and then went to leave ... before I found that virtually every window frame still needed the cleaning work completed as many were still filthy. A further two hours of rework rectification were therefore needed, but this was outside of their originally intended timeframe. As they said they could provide a specialist UPVC window frame cleaning service, I enlisted their services for the purpose of cleaning my UPVC window frames with what they said were specialist professional cleaning materials and access equipment. However, whilst 1,500 for three men to clean for six hours equates to 83 an hour per person ... the initial service level quality that I subsequently received that necessitated countless rework visits during the next two hours in order to satisfactorily complete the job would have shamed a 16 an hour cleaner.
Whilst A1 Locksmiths may be a perfectly satisfactory provider of locksmith services, if they tell you what they told me in that that they can provide you with a professional UPVC window frame cleaning service, for what I was laughably later informed was supposedly a very fair and reasonable cost, then stay well clear ... unless, like I have been, you want to end up being financially exploited.
I have had numerous tradesmen working in my property recently to contribute towards the houses current renovation, and without exception every single one of them have relayed to me that in regard to the cost of the UPVC cleaning I have been very excessively overcharged in relation to the work that was done. The nature of A1 Locksmiths dismissive response to my reasonable request for them to revisit their originally provided costing is also a reason why, on principle due to the absence on their part of any ethical approach to business, I would not in future consider using their services for anything at all.
Anthony Swift
Mar 17, 2025
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Josh did a fantastic job of getting our freedom again into the back garden by releasing broken lock & refitting new one & realigning doors, went above & beyond, thankyou & would definitely recommend the company A1.
Danny Schlesinger
Feb 20, 2025
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A1 Locksmiths are just brilliant. Their knowledge on locks and windows is fantastic. They are very reasonably priced and I have used them on several occaisions for a variety of problems. They have overdelivered each time and I would highly recommend them for their skills, service, pricing and general friendliness.
Graham Steadman
Feb 18, 2025
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I used A1 last year to supply new door keys and adjust a door and the locks. Excellent service would happily recommend.
Caroline Wright
Jan 10, 2025
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Great swift service from A1 - to remove a key which broke off in a frozen lock. Much appreciate the quick response & professional service.
Marie Ellen
Jun 06, 2024
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Outstanding service by both Alan and Josh. Used them twice now for my elderly Mum and they are always polite, professional and friendly. Reasonable prices, will be using again and would highly recommend