Business Details
28 Years
experience
Your Trusted Flooring Experts in Port Talbot
Established in 1998, Carpet Masters has built a reputation for delivering premium flooring solutions across Port Talbot, Swansea, and Neath. Our 2,000 sq ft showroom showcases an extensive range of carpets, laminate, vinyl, LVT flooring, artificial grass, and rugs, catering to both residential and commercial clients. With over 25 years of industry experience, we combine technical expertise with meticulous craftsmanship to ensure every project meets the highest standards. Our team of seasoned professionals undergoes rigorous recruitment to guarantee exceptional service quality, while our in-house machinery enables precise carpet edging even for externally purchased products.We prioritise customer satisfaction through cost-saving options, ground preparation services, and a commitment to sourcing high-quality materials. Our expansion in 2016, completed without disrupting customer access, reflects our dedication to maintaining operational excellence. All installations benefit from free measuring, quick delivery, and warranties that underscore our confidence in product durability. As a family-run business, we blend big-company resources with personalised attention, ensuring every client receives tailored advice and transparent communication from initial consultation to project completion.
Services
Carpets
Laminate Flooring
Vinyl Flooring
Artificial Grass
Carpet Edging
Floor Rugs
LVT Flooring
Remnants
Showroom Consultation
Ground Preparation
Details
- Year established: 1998
Highlights and features
- We offer century-spanning expertise in flooring solutions
- Our strict recruitment ensures only certified professionals handle installations
- Personalised service with no automated systems or third-party contractors
- Cost-saving bulk purchasing enables competitive pricing
- Comprehensive ground preparation guarantees flawless flooring finishes
Services
Carpets
Our premium carpets combine comfort and durability, available in wool, nylon, and polyester variants. Expert guidance ensures optimal selection based on foot traffic, pet presence, and insulation requirements. Professional installation guarantees longevity and visual appeal, complemented by in-house edging services for both new and existing carpets.
Artificial Grass
Low-maintenance artificial grass solutions withstand extreme weather while maintaining natural aesthetics. Ideal for pet-friendly environments and high-traffic areas, our UV-resistant installations require no mowing or irrigation. Perfect for transforming gardens and commercial spaces into year-round green environments with minimal upkeep.
Laminate Flooring
Quickstep-certified laminate flooring offers hardwood aesthetics with enhanced durability. Our 250+ in-stock packs enable immediate installation, available in various woodgrain finishes. Expert fitting ensures seamless transitions between rooms, with moisture-resistant options suitable for kitchens and bathrooms.
Vinyl Flooring
Waterproof vinyl solutions combine style with practicality, featuring 80+ discounted remnants for budget-conscious customers. Available in luxury patterns mimicking stone or wood, our commercial-grade vinyl withstands heavy foot traffic while maintaining easy-clean properties for domestic and business environments.
Carpet Edging
Precision carpet edging using industrial-grade machinery ensures professional results for all carpet types. Our technicians service both purchased and externally sourced carpets, employing heat-sealing techniques to prevent fraying. This service extends carpet lifespan while maintaining polished aesthetics in residential and office settings.
Questions
What flooring options do you offer?
We provide carpets, laminate, vinyl, LVT flooring, artificial grass, rugs, and remnants, with over 250 laminate packs and 100+ vinyl remnants in stock.
Do you serve areas outside Port Talbot?
Yes, we serve Swansea, Neath, and surrounding areas in South Wales with free on-site measurements and quick delivery.
Can you install flooring purchased elsewhere?
Our professional installation and edging services apply to all carpets, including those purchased from other suppliers.
Are payment plans available?
While we don't offer financing, our bulk purchasing enables competitive pricing, and discounted remnants provide budget-friendly alternatives.
Do you provide warranties?
All installations come with manufacturer warranties, and our strict quality control ensures long-lasting flooring solutions.
What are your opening hours?
We're open Monday-Friday 9am-4:30pm and Saturday 9am-12pm at our Western Avenue showroom.
Reviews (6)
Sian Morgan
Jul 01, 2020
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Fantastic personalised service! Excellent quality stair and landing carpet really well fitted! Thank you
Kyle Stiens-Magill
May 20, 2019
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Thanks to all the team at Carpet Masters. We've always had a great service and have used them for our bedroom carpet, downstairs LVT and articial grass. Would recommend.
Claire Genner
May 11, 2019
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I had an off cut of carpet that I wanted edged into a rug. I couldn't believe the excellent value to have it done, it was perfect, and done in 1 day. Amazing service
Angela Wagstaffe
Aug 18, 2018
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Used this company a few years ago without any complaints so we decided use them again in our new address. A few months ago we had flooring fitted in our kitchen, Initially we encountered a problem with the levelling of the floor but it was rectified by the really patient, polite fitter. Unfortunately the owner of the company had different ideas and found it necessary to come into our home and be really rude to us ,we were gobsmacked and embarrassed.(as this was witnessed by another tradesman who was working for us at the time). We need further flooring to be fitted in our home but we have gone
Dean Nicholls
Oct 29, 2017
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Had my stairs and landing done about 2 weeks ago. Very happy with the service and fitting. Will be using again in future
Tony Taylor
Sep 17, 2017
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Great helpful staff, parking is an issue, when we parked up another store owner asked us not to park there as the carpet owner and he had been having a fallout over the use of spaces!
