Business Details
50+ Years
experience
Your Trusted Carpet & Flooring Specialists in Shefford
Established in 1972 by the Wilson family, Charles Wilson Carpets has built a reputation as an independent flooring specialist rooted in Shefford. Our business combines nearly five decades of expertise with a commitment to unbiased, honest advice, distinguishing us in an industry increasingly dominated by impersonal retailers. We maintain full control over our operations, from initial consultations to final installations, ensuring consistency and accountability at every stage. Our team of professionals brings over 60 years of collective experience, delivering precision in both domestic and high-profile projects, including the Queen's Diamond Jubilee event in 2012.By maintaining our family-run ethos, we prioritise customer relationships over mass production, offering tailored solutions that align with individual needs and budgets. This approach has earned us recognition, including Hertfordshire Federation of Small Businesses' Best Customer Service award. We operate with transparency, providing clear information about product specifications, pricing, and aftercare, while maintaining rigorous quality control standards across our supply chain. Our dedication to continuous improvement is evidenced by regular customer feedback mechanisms that inform service enhancements without compromising our core values.
Services
Carpets
Laminate Flooring
Vinyl Flooring
Carpet Fitting
Home Visits
Rug Customization
Details
- Year established: 1972
Highlights and features
- Independent flooring experts with nearly 50 years' local experience
- Award-winning customer service recognised by Hertfordshire Federation of Small Businesses
- Fully managed service from consultation to installation by our own team
- Specialist fitting team with over 60 years' combined experience
- Selected to supply carpets for the Queen's Diamond Jubilee celebrations
What people say
Award-winning customer service
Friendly expert team
Wide product range
Professional installation service
Excellent home visit option
Services
Carpets
We offer an extensive selection of quality carpets and carpet tiles suitable for all budgets and room types. Our range includes natural wool, man-made fibres, and modern designs from leading manufacturers. Our team provides expert guidance to help customers choose the most appropriate materials based on lifestyle requirements, foot traffic patterns, and aesthetic preferences. All carpet purchases include professional fitting services using industry-approved techniques.
Laminate Flooring
Our laminate flooring collection combines realistic wood aesthetics with enhanced durability at competitive prices. The product range features high-density boards with protective melamine coatings, available in various wood-effect finishes from contemporary to traditional styles. We provide comprehensive advice on suitability for different environments and include expert installation services to ensure optimal performance and longevity of the flooring solution.
Vinyl Flooring
We supply and install modern vinyl flooring solutions ideal for high-moisture areas like kitchens and bathrooms. Our range includes luxury vinyl tiles and planks that replicate natural materials while offering superior water resistance. The collection features diverse designs from stone and slate effects to wood-look options, with professional fitting services ensuring seamless installation and long-term performance in residential settings.
Home Visits
For customers within 25 miles of Shefford, we offer home visit services to discuss flooring requirements in the client's own environment. This service enables customers to receive tailored advice while viewing sample materials in their living space, considering natural lighting and existing dcor. Our team conducts comprehensive measurements and provides detailed estimates during these visits, ensuring accurate project planning.
Rug Customization
We provide bespoke rug creation services through our partnership with Alternative Flooring. Customers can design custom rugs by selecting colours, borders, edging, and materials using an online configurator tool. This service allows for complete personalisation of size, pattern, and texture to match specific interior design requirements, with expert guidance available at our showroom for optimal results.
Questions
How long has Charles Wilson Carpets Carpets been in business?
We have been operating as a family-run business since 1972, providing flooring solutions across Hertfordshire, Bedfordshire, and Cambridgeshire for nearly 50 years.
Do you offer home consultations for flooring selection?
Yes, we provide home visit services within 25 miles of Shefford, allowing customers to discuss requirements and view samples in their own environment.
What types of flooring do you specialise in?
We specialise in carpets, laminate flooring, and vinyl flooring solutions, offering both standard and bespoke options with professional installation services.
Are your fitting services included with flooring purchases?
Yes, we provide professional fitting services for all flooring products, performed by our experienced in-house team with over 60 years' combined expertise.
Can I create a custom-designed rug?
Yes, we offer bespoke rug creation through our partnership with Alternative Flooring, allowing customers to customise colours, borders, and materials using our online tool.
Reviews (6)
Andre Abel
Dec 29, 2021
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Wanting a new carpet we thought we would try a local store which was C. Wilson's at Shefford, Beds. The salesperson could not have been more helpful. Measuring and fitting were first class. The carpet we chose looks immaculate, we couldn't be more pleased. Recommend CWC to any one.
Paul Smith
Jan 05, 2021
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Ive used Charles Wilson Carpets several times over the last 10 years. Always exceptional service, quality and value for money.
Catherine Scott
Oct 30, 2018
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Always helpful friendly service from this local business, who first fitted carpets for us 15 years ago and recently again throughout our house. Good quality carpets and fitting.
Sean Brundell
Oct 20, 2018
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Cannot praise these guys enough. From start to finish it was a pleasant / friendly and very easy experience. The chap who came and fitted the carpet was polite and friendly and very fast and efficient at his job and to top it off they were 130 cheaper than the bigger stores for the same carpet and better quality underlay. I would and will recommend them to anyone and everyone. Thank you all and I look forward to my next purchase.
Luke Mason
Aug 11, 2018
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Always a pleasure dealing with Charles Wilson. This is my third time using them and they always provide an excellent service and product. Thanks again!
Julie Dennis
Dec 28, 2017
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We had a laminate floor laid in our study. It totally transformed the room. Very professional work, good quality materials and a really lovely team. Thank you!
