Business Details
50+ Years
experience
Your Trusted Home Improvement Partner in Surrey
Astral Direct has been a trusted name in home improvements since 1975, serving Surrey and South London with expertise in windows, doors, and conservatories. Our family-run business combines over four decades of experience with a commitment to quality, offering tailored solutions that enhance both aesthetics and energy efficiency. We pride ourselves on competitive pricing and a full turnkey service, from design to installation, including electrical and plumbing work. Approved by leading suppliers like Sternfenster and Ultraframe, our Kitemark-certified fitters ensure precision and reliability.Backed by FENSA, Checkatrade, and Which? Ultra Installers, we deliver exceptional value, transforming homes with innovative products such as uPVC, aluminium, and wooden windows, bi-fold doors, and solid conservatory roofs. Our dedication to customer satisfaction is reflected in our 41+ positive reviews, though we continually strive to improve our after-sales service. Operating across Sutton, Croydon, Epsom, and surrounding areas, we remain a local leader in home renovations.
Services
Double Glazing
Conservatories
Composite Doors
Roof Systems
House Extensions
Orangeries
Garden Rooms
Tiled Conservatory Roofs
Sliding Sash Windows
Bi-Fold Doors
Details
- Year established: 1975
Highlights and features
- Over 40 years of experience in Surrey and South London
- Approved installers for Sternfenster and Ultraframe
- Kitemark-certified fitters for quality assurance
- Full turnkey service including electrical and plumbing
- Which? Ultra Installers with industry-leading accreditations
Associations and certifications
- FENSA
- Checkatrade
- Certass
- Which? Trusted Trader
- Kitemark
- Ultraframe Installer Network
What people say
Brilliant service
Prompt, efficient and tidy
Experts in their field
Competitive quote
Highly professional
Services
Double Glazed Windows
Our double glazed windows enhance thermal efficiency and security, available in uPVC, aluminium, and wooden frames. They reduce energy bills while offering durability and aesthetic appeal. Ideal for modernising homes in Surrey and South London.
Conservatories
Custom conservatories provide year-round living spaces, combining Ultraframes insulated columns with sleek designs. Styles include Victorian, Edwardian, and Performance models, tailored to match your homes architecture and needs.
Composite Doors
Composite doors offer superior security and insulation, with customizable finishes to enhance kerb appeal. Our installations include dog flaps and colour-matched designs, ensuring both functionality and style for Surrey homeowners.
Roof Systems
Tiled and solid conservatory roofs improve thermal efficiency and durability. Our systems feature sound insulation and low maintenance, transforming outdated conservatories into comfortable, energy-efficient spaces across South London.
Bi-Fold Doors
Aluminium bi-fold doors create seamless indoor-outdoor transitions, with slim frames and panoramic views. Designed for durability and style, they are ideal for connecting homes to gardens in Surreys residential areas.
Questions
Do you offer free quotes for window and door installations?
Yes, we provide free online quotes for all products, including windows, doors, and conservatories.
What areas do you cover?
We operate across Surrey and South London, including Sutton, Croydon, Epsom, and Reigate.
Are your installers accredited?
Our team holds Kitemark certification, and we are approved by FENSA, Checkatrade, and Which? Ultra Installers.
What types of conservatories do you install?
We offer Victorian, Edwardian, Lean-To, Gable End, and Performance conservatories, tailored to your home’s style.
How long does a typical installation take?
Most window or door installations complete within a day, while conservatories take 4-6 weeks depending on complexity.
Reviews (7)
Claire Murphy
Oct 06, 2021
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We paid a lot of money for top of the range new windows from Astral five years ago and at the time we were pleased with them. However, fast forward 5 years and every time it rains we have a major leak underneath one of the bay windows. Astral's customer service has been largely dreadful - constantly fobbing us off and saying they'll get back to us. Clearly they are more motivated to spend their time on customers about to spend money with them.
Kevin Sloane
Sep 07, 2021
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Twenty - four years ago, we bought a conservatory from Astral Security Windows and 24 years later it is still in excellent condition. So when we moved house recently, Astral was the obvious choice for some new double glazed doors. Once again, the service from Astral was excellent, the sales team were friendly and helpful and offered reasonable prices for the new components. The installation team were great, they worked quickly and efficiently and delivered a very smart new set of doors, took away the old door and frame and left the site perfectly clean and tidy. In summary - excellent service
Joe Turpin-Antonio
Jul 22, 2021
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This company is superb and I couldn't recommend them enough. They leave your house so clean after they have finished the work and I'd use them again for sure.
Richard Nero
Jan 25, 2021
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Chaps came to quote when they said they would. Very polite chap then came to measure up. Fitting date took a while to slot into the diary but I believe there is a huge shortage of UPVC thanks to covid so was to be expected. The chap who came to do the work arrived on time, did an amazing job and left pretty much no trace he had been apart from the shiny new doors that lead out to my garden. Immediately I noticed how much warmer the kitchen was. Also, opening both doors fully made a huge change in how we are able to use the space between the garden and kitchen. Just wish I had bought these sooner
Anne-Marie Glasheen
Sep 08, 2018
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An excellent company to deal with from inception to completion. Very professional, very hardworking, very pleasant, clean and tidy. 100% recommendation; I would use again. Everyone who has seen it has been impressed with the workmanship and the results. Thank you to all I dealt with for my wonderful conservatory.
Christopher Butler
Nov 17, 2017
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Very professional from start to finish . I have used Astral 3 times , on on every occasion I have been impressed with the professionalism and quality of workmanship of the installers . They go above and beyond to make sure the job is the best possible finish . I would 100% recommend Astral.
S. Cartwright
Dec 07, 2016
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Competitive quotes and helpful staff.
Fitter was really professional and did an excellent job. Finished to a high standard and cleaned up well.
Fitter was really professional and did an excellent job. Finished to a high standard and cleaned up well.
