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Business Details
24 Years
experience
Expert Commercial Property Surveyors in East Anglia
Chapman Chartered Surveyors prioritises client needs by delivering tailored commercial property solutions. Our team combines extensive local knowledge with a rigorous approach to property management, planning, and development across East Anglia. With over 20 years of experience, we provide expert valuations, business rates appraisals, and negotiation services, ensuring clients achieve optimal outcomes.

Regulated by RICS, we maintain high standards of professionalism and transparency. Our dedication to detail and client-centric ethos has built trust with individuals, companies, and trusts nationwide.
Services
Agency Sales/Lettings Business Rates Appraisals Landlord and Tenant Services Property Management Planning and Development Valuations
Details
  • Year established: 2002
Highlights and features
  • We offer over 20 years of commercial property expertise in East Anglia.
  • Our team provides RICS-registered valuations and transparent business rates appraisals.
  • We combine local market knowledge with a rigorous approach to property management.
  • We negotiate on behalf of landlords and tenants to secure fair deals.
  • We deliver tailored solutions for retail, industrial, office, and development properties.
Associations and certifications
  • RICS
Services
Agency Sales/Lettings
We specialise in commercial property sales and lettings, including offices, retail units, and industrial spaces. Our local market expertise ensures competitive pricing and swift transactions. Clients benefit from our established network and strategic marketing approach.
Business Rates Appraisals
Our team conducts detailed business rates appraisals, negotiating with the Valuation Office Agency to minimise liabilities. We manage formal appeals for unresolved disputes, ensuring clients pay only their fair share of commercial property rates.
Landlord and Tenant Services
We assist landlords with rental valuations and lease renewals while advising tenants on fair market rates. Our mediation services resolve disputes, and we act as expert witnesses during complex negotiations.
Property Management
Our management services include rent collection, service charge administration, and compliance monitoring. We provide regular performance reports and budget forecasts to maximise property investment returns for commercial clients.
Planning and Development
We advise on planning potential for landowners, including option agreements and infrastructure projects. With 15+ years of experience, we handle sales of development sites ranging from small plots to large-scale residential projects.
People
Oliver Chapman
Founder
Chartered Surveyor with 20+ years' experience, established TW Gaze's commercial department in 2002. Specialises in East Anglia's property market with expertise in retail, industrial, and office sectors.
Joyce Barnett
Property Manager
Manages property operations and client relations with 10 years' experience working alongside Oliver. Combines property management expertise with organisational skills to ensure smooth day-to-day operations.
Keeley Chapman
Agency Manager
Oversees agency operations with a background in customer service and legal administration. Combines property expertise with creative skills in dance, pottery, and yoga instruction.
Questions
What commercial property services do you offer?
We provide sales, lettings, valuations, business rates appraisals, landlord/tenant negotiations, property management, and planning advice for commercial properties across East Anglia.
How do you handle business rates disputes?
We conduct detailed appraisals, negotiate with the Valuation Office Agency, and manage formal appeals to ensure clients pay accurate, justified business rates.
Do you work with both landlords and tenants?
Yes, we represent both parties. Landlords receive rental valuation and lease renewal guidance, while tenants benefit from market analysis to secure fair deals.
What planning services do you provide?
We advise on land development potential, option agreements, and infrastructure projects. Our team handles sales of development sites from small plots to strategic locations.
Are you regulated by professional bodies?
Yes, we are regulated by the Royal Institution of Chartered Surveyors (RICS) and provide Red Book valuations adhering to strict professional standards.
Which areas do you cover?
While based in Diss, Norfolk, we operate across East Anglia and the UK, with particular expertise in Norfolk, Suffolk, and surrounding regions.