Business Details
14 Years
experience
Your Trusted House Removals Partner in Birmingham
Established in 2012, Jones Services Removals & Storage is a family-run business managed by husband-and-wife duo Mark and Kate, supported by Mark's son Ryan. We specialise in premium house removals, storage solutions, packing services, and house clearances across Birmingham and the West Midlands. Our team combines nearly 20 years of collective experience to deliver tailored, stress-free moving experiences. We prioritise customer satisfaction through meticulous attention to detail, using specialist protective covers, eco-friendly packing materials, and comprehensive free insurance.Our commitment to quality is evidenced by our Move Assured membership and partnerships with leading estate agents. We operate with transparency, offering flexible booking systems and no hidden fees, ensuring every move reflects our high standards of care and professionalism.
Services
House Removals
Storage Solutions
Packing Services
Furniture Dismantling
House Clearance
Details
- Year established: 2012
Highlights and features
- We are a family-run business with nearly 20 years of collective removals experience.
- Our services include free comprehensive insurance and eco-friendly packing materials.
- We offer flexible booking systems with no charge for date changes.
- Our team uses specialist protective covers and secure storage facilities.
- We are Move Assured members, ensuring high standards of service and safety.
Associations and certifications
- Move Assured
- Federation of Small Businesses (FSB)
- Licensed Waste Carriers
What people say
On time
Efficient team
Professional service
Stress-free move
Careful handling
Services
House Removals
Our house removals service covers local and nationwide moves, offering bespoke packages including basic removals, dismantling, and full packing. We use specialist protective covers and provide free insurance. Our team ensures careful handling of furniture and property, with options for carpet protection and no hidden fees. Available seven days a week with flexible booking.
Storage Solutions
We provide secure, purpose-built storage units with 24/7 CCTV and restricted access. Options include short-term and long-term rentals, with preferential rates through our partnership with Space Station. Units are accessible seven days a week, with free trolley and forklift hire. Insurance is included in all storage packages.
Packing Services
Our full or part packing services include specialist materials like bubble wrap and export wrap. We offer free comprehensive insurance and include dismantling/reassembly. Teams work room-by-room, labelling boxes for easy unpacking. Available the day before moves, with options for overnight essentials packs.
Furniture Dismantling
We dismantle and reassemble beds, wardrobes, tables, and more. Our team uses specialist materials for protection and labels components for efficient reassembly. This service is included in premium packages or available separately, with photos taken for complex items to ensure accurate reconstruction.
House Clearance
We handle bereavement clearances, downsizing, and probate house clearances. As licensed waste carriers, we legally dispose of items, prioritising donation or recycling. Services include sorting belongings, storage options, and property cleaning. We work sensitively with executors and families during difficult times.
People
Mark
Director
Mark founded Jones Services in 2012 after working as a car sprayer. He oversees operations, quoting, and customer service. With over 15 years in removals, he ensures high standards across all moves. A Wolverhampton Wanderers fan, he combines hands-on work with business management.
Kate
Operations Manager
Kate manages customer service, quotations, and logistics. She joined full-time in 2018, bringing organisational expertise. As Mark's wife, she provides continuity and support throughout the moving process, ensuring smooth communication and problem resolution for clients.
Ryan
Foreman
Ryan, Mark's son, started as a porter and now leads removal teams. He ensures efficient execution of moves, applying his practical experience. He handles on-site logistics and supports training of new staff, maintaining the company's high service standards.
Questions
Do you provide packing materials?
Yes, we supply hireable boxes, packing paper, and bubble wrap as part of our removal packages.
Are you insured?
We provide free comprehensive insurance for all moves, including goods in transit and liability coverage.
Can you dismantle furniture?
Yes, our premium packages include dismantling and reassembly of beds, wardrobes, and tables.
Do you offer storage solutions?
We partner with Space Station for secure, purpose-built storage units available nationwide.
What areas do you cover?
We operate locally in Birmingham and the West Midlands, with nationwide moves available.
How can I book?
Contact us via phone or website for a free quote, with no obligation to proceed.
Videos
Reviews (2)
Taylor Birmingham
Sep 13, 2021
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Positive:Professionalism,Value
I can not praise Jones Removals enough. They made me feel at ease and I could sit back and not have to worry about anything. Nothing was too much trouble and I would like to thank them so much.
I can not praise Jones Removals enough. They made me feel at ease and I could sit back and not have to worry about anything. Nothing was too much trouble and I would like to thank them so much.
Annette Foley
Mar 04, 2021
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Positive:Professionalism,Punctuality
Moved house they were brilliant very helpful
Services:Packing/unpacking,Local removals
Moved house they were brilliant very helpful
Services:Packing/unpacking,Local removals
