Business Details
22 Years
experience
Emergency
services
Samsung Approved Fridge Repairs London
Established in 2004, AGS Refrigeration operates as a family-run enterprise specialising in fridge freezer repairs across London and surrounding areas. Our team comprises manufacturer-trained engineers with City & Guilds and NVQ qualifications, certified in refrigerant handling and regas procedures. We focus on American-style and frost-free models from brands including Samsung, LG, Bosch, and Miele, using genuine spare parts sourced directly from manufacturers.With two decades of industry expertise, we guarantee all repairs and maintain a 24-hour dispatch policy for urgent cases. Our commitment to transparency ensures fixed pricing with no hidden charges, while our technical proficiency addresses complex electronic systems in modern appliances.
Services
American Fridge Repairs
Frost-Free Repairs
Samsung Appliance Service
Emergency Callouts
Compressor Replacement
Details
- Year established: 2004
Highlights and features
- Samsung-approved repair agents using genuine spare parts
- Engineers with City & Guilds and NVQ qualifications
- Same-day dispatch for urgent fridge repair needs
- 20 years' specialist experience in frost-free models
- Fixed pricing with no hidden charges guaranteed
Associations and certifications
- Samsung Approved Service Centre
Services
American Fridge Repairs
Specialist repair for large-capacity refrigeration units including Samsung, LG, and Whirlpool models. Our engineers address ice dispenser malfunctions, temperature control errors, and compressor failures. Servicing all configurations including four-door French models with smart technology integration.
Frost-Free Repairs
Diagnosis and repair of self-defrosting systems in modern refrigerators. We fix defrost timer faults, heater element failures, and evaporator sensor issues while maintaining optimal -18C freezer temperatures.
Samsung Appliance Service
Authorised Samsung repair centre providing diagnostics, part replacements, and system recalibration. Our engineers access manufacturer technical support and use genuine Samsung components for guaranteed compatibility and performance.
Emergency Callouts
Critical failure support with engineer dispatch within 24 hours. Addressing complete cooling loss, water leaks, and electrical faults in domestic and commercial refrigeration units across London.
Compressor Replacement
Full compressor diagnostics and replacement for frost-free and American-style models. Includes refrigerant recovery, system pressure testing, and regas procedures following F-Gas regulations.
People
Glen Scotland
Owner & Lead Engineer
With over 20 years in refrigeration engineering, Glen oversees technical operations and customer service standards at AGS Refrigeration. His expertise in Samsung and LG systems ensures precise diagnostics and quality repairs.
Questions
Do you repair American-style fridge freezers?
Yes, we specialise in side-by-side, bottom freezer, and French door models from Samsung, LG, Bosch, and Miele.
Are your engineers qualified?
All engineers hold City & Guilds and NVQ certifications with manufacturer training in refrigerant handling.
What areas do you cover?
We serve SW London, SE London, and Surrey with 24-hour dispatch available.
Do you use genuine spare parts?
Yes, we exclusively use manufacturer-sourced components for Samsung, LG, and other branded appliances.
Can you repair frost-free models?
We specialise in frost-free refrigerator diagnostics and repairs, including defrost sensor and fan issues.
Is there a guarantee on repairs?
All workmanship and parts carry a full guarantee with documented service records provided.
Reviews (7)
Lydia Carberry
Oct 11, 2021
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After ringing around all morning he came over on the same day which was what I wanted after 2 days without a fridge. Fixed my fridge within 5 minutes. Excellent work and job done. Happy customer.
John Conroy
Sep 14, 2021
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My Samsung American fridge freezer went dead overnight. No power or lights working. Contacted Glen who was able to come out that morning in order to save my frozen food. Glen diagnosed the issue and had the part on his van to complete the repair on the same day.
Faysal Shaikh
Sep 12, 2021
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Very nice especially chicken wing I found out they are using fs wholesale. Spicy breading which brings magic to their nice picture wing and hot chicken burger do t believe ..? Try your self ..!
Billy
Jul 12, 2021
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Fantastic service! Even sorting my fridge freezer problem on the phone! 100% recommend! Thank you so much!
Ash Nevin
Jul 08, 2021
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Critical:Responsiveness
Might be good if he ever calls you back. Very angry responses and claims of fake reviews on the 1 star ratings but a suspicious amount of 5 star reviews from dubious accounts ;)
Might be good if he ever calls you back. Very angry responses and claims of fake reviews on the 1 star ratings but a suspicious amount of 5 star reviews from dubious accounts ;)
Elizabeth Rome
Oct 01, 2020
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Glen has been incredibly helpful over the years with our GE fridge/freezer. He is professional, knowledgeable, helpful and prompt. He recently fixed an urgent problem, arriving within just a few hours of our call, and everything is working perfectly now. Thank you for saving the day! Glen provides excellent advice, service and value for money, and he clearly explains the issue, potential concerns and the best solution. Highly recommend.
Mia Jacobson
Aug 26, 2020
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Glen was not only knowledgeable and efficient, but also incredibly friendly. He provided support over the phone before I even scheduled a consult, and upon arriving, walked me through what was happening with the fridge in a way I could comprehend. Given COVID, I was nervous to have a repairman in my flat, but he wore a mask and complied with all standards too, which I really apprecaited. Would absolutely recommend his services!!
