Business Details
50+ Years
experience
Trusted Plumbing and Heating Services in Swansea
Established in 1946, C A Jones & Son has built a reputation as a trusted family-owned heating and plumbing specialist serving South Wales. As approved service agents for Vaillant, Ferroli, and Glow-worm boilers, we combine technical expertise with a commitment to customer satisfaction. Our Gas Safe registered engineers deliver boiler repairs, servicing, and installations backed by up to 10-year warranties. With three generations of experience, we maintain strong relationships with manufacturers and industry bodies while prioritising quality workmanship.Our service contracts offer comprehensive coverage including parts, labour, and priority response. Operating across Swansea, Cardiff, and surrounding areas, we continue our legacy of reliability demonstrated through positive client testimonials. All our work adheres to strict safety standards, including annual servicing requirements for warranty validity.
Services
Boiler Repairs
Annual Servicing
New Installations
Service Contracts
Gas Safety Checks
Details
- Year established: 1946
Highlights and features
- Family-owned business with 75+ years of local experience
- Gas Safe registered engineers with CRB-checked personnel
- Manufacturer-approved service agents for leading boiler brands
- Comprehensive service contracts with up to 10-year warranties
- Specialists in landlord gas safety inspections
Associations and certifications
- Vaillant
- Ferroli
- Glow-worm
- Homeserve
What people say
Reliable service
Excellent workmanship
Pleasant technicians
Tidy and clean
First-class quality
Services
Boiler Repairs
Emergency and scheduled boiler repairs for all domestic gas-fired systems. Our Gas Safe engineers diagnose and fix faults efficiently, minimising disruption. Servicing available for Vaillant, Baxi, Glow-worm, and Worcester boilers with manufacturer warranty compliance.
Annual Servicing
Comprehensive boiler servicing to maintain efficiency and warranty validity. Includes safety checks, component testing, and performance optimisation. Required annually for warranty continuation on major boiler brands across South Wales properties.
New Installations
Complete boiler replacements with Vaillant ecoTEC Plus models offering 10-year warranties. Includes system upgrades, magnetic filters, and CO alarms. Free site surveys with fixed-price quotations available for domestic properties in Swansea and surrounding areas.
Service Contracts
Flexible service contracts from Bronze to Platinum levels. Features include priority response, unlimited call-outs, and parts/labor coverage. Plans extend to unvented cylinders and heating controls, offering cost-effective protection against unexpected breakdowns.
Gas Safety Checks
Landlord gas safety inspections for rental properties. Certified engineers perform thorough checks of all gas appliances and pipework. Documentation provided for legal compliance, covering Swansea and Cardiff area properties.
Questions
What areas do you cover?
We operate throughout South Wales including Swansea, Cardiff, Llanelli, Carmarthen, and surrounding areas.
Do your boiler warranties require annual servicing?
Yes, all manufacturer warranties require annual servicing by Gas Safe engineers to remain valid.
What service contract levels are available?
We offer Bronze, Silver, Gold, and Platinum contracts with increasing coverage levels from basic servicing to comprehensive system protection.
Are your engineers qualified?
All our engineers are Gas Safe registered and CRB checked with manufacturer-specific training for leading boiler brands.
Can you install new heating systems?
Yes, we specialise in complete heating system installations including boiler replacements, radiator upgrades, and new system controls.
Do you offer emergency repairs?
While we don't provide 24/7 emergency services, we prioritise urgent cases during normal working hours with prompt response times.
Reviews (4)
Pauline Croot
Jan 04, 2021
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I had Chris call today to fix a leaking boiler. Very reasonable price. Excellent communication from the time I made the call. Social distancing practised at all times. I would highly recommend.
Martin Sarrionandia
Aug 01, 2020
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Totally restored my 20 year boiler from a wreck to a mean machine. Very Honest, very professional. Amazing value for money. Thank you guys!
Maxine Beynon
Jun 07, 2020
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Very professional, engineer took time to explain things without jargon. Would use their services again and recommend to others
Chris Willans
Sep 01, 2019
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Used this business today to replace a faulty part in my boiler. Excellent communication, very reasonable prices and top class engineer. Will definitely use again.
