Business Details
34 Years
experience
Emergency
services
Trusted Drainage Services in Essex, London & Kent
Southern Drain Services was founded in August 1992 by Gary, who sought to establish a drainage company built on integrity and reliability after leaving a franchise model he found exploitative. Our founder prioritised fair pricing, exceptional workmanship, and long-term client relationships, introducing a unique guarantee for contract clients that remains in place today. Following Gary's passing in 2005, his wife Anne assumed leadership, maintaining the company's core values while ensuring continuity in service quality. As a family-run business, we remain committed to delivering honest, dependable drainage solutions across London and the Home Counties. Our 24/7 emergency response capability and competitive pricing reflect our dedication to addressing both residential and commercial drainage needs.With over three decades of experience, we combine technical expertise with a personal approach to every project. Our services utilise advanced technology, including high-pressure jetting and CCTV surveys, to resolve complex drainage issues efficiently. We specialise in both reactive and preventative maintenance, ensuring long-term system functionality for our clients. Our team's expertise extends to grease trap maintenance, tanker waste removal, and chewing gum remediation, addressing diverse drainage challenges. By maintaining Gary's original vision, we continue to build trust through transparency, avoiding aggressive sales tactics and prioritising client education.
Services
Drain Cleaning
Drain Clearing
Drain Repair
High Pressure Jetting
CCTV Drain Surveys
Tanker Waste Removal
Grease Trap Maintenance
Plumbing Services
Contract Maintenance
Chewing Gum Removal
Details
- Year established: 1992
Highlights and features
- We offer 24/7 emergency drainage response across London and the Home Counties
- Our family-run business maintains 30+ years of accumulated drainage expertise
- We utilise advanced technology including high-pressure jetting and CCTV surveys
- Our unique contract guarantee ensures free recall services during contract periods
- We prioritise transparent communication without aggressive sales tactics
Services
Drain Cleaning
Our drain cleaning service utilises high-pressure jetting technology to remove blockages and buildup in pipes ranging from 19mm to 1200mm diameter. This preventative maintenance ensures optimal drainage performance for both residential and commercial properties. Regular cleaning helps prevent emergency situations and extends the lifespan of drainage systems.
CCTV Drain Surveys
We conduct comprehensive CCTV drain surveys using specialist cameras that inspect pipework from 50mm to 1200mm diameter. This diagnostic service identifies blockages, cracks, and structural issues without excavation. The detailed visual reports help determine the most appropriate repair or maintenance strategy.
Emergency Drain Clearing
Available 24/7, our emergency drain clearing service addresses urgent blockages causing flooding or property damage. Using electro-mechanical methods and high-pressure jetting, we resolve critical drainage issues promptly. This service covers both domestic and industrial properties across London and the Home Counties.
Grease Trap Maintenance
We provide regular maintenance for commercial kitchen grease traps to prevent blockages and comply with environmental regulations. Our service includes thorough cleaning and waste removal to ensure proper functioning of grease interception systems. This preventative maintenance avoids costly emergency call-outs for businesses.
Contract Maintenance
Our contract maintenance plans offer regular drainage servicing for commercial and industrial clients with guaranteed response times. The unique service guarantee covers free recall visits during contract periods. This proactive approach prevents emergencies and maintains drainage system integrity for businesses and local authorities.
People
Gary
Founder
Gary established Southern Drain Services in 1992 after identifying unethical practices in his previous franchise. He developed the company's core values of honesty and reliability, introducing a unique contract guarantee that remains a key differentiator. His legacy continues through the business's operational principles.
Anne
Director
Anne assumed leadership following Gary's passing in 2005, maintaining the company's original values while ensuring operational continuity. With hands-on experience since the company's inception, she oversees daily operations and client relations, preserving the family business ethos established by her late husband.
Kristy
Operations Manager
Kristy, one of Gary and Anne's children, manages day-to-day operations while maintaining technical expertise in drainage solutions. Her dual role ensures continuity of family values while implementing modern operational efficiencies. She represents the next generation of leadership in this family-run business.
Jack
Service Director
Jack oversees technical service delivery and staff training, ensuring adherence to the company's high workmanship standards. As part of the founding family, he balances technical innovation with the business's core principles of reliability and customer care.
Questions
Do you offer emergency drainage services?
Yes, we provide 24/7 emergency drainage services across London and the Home Counties with immediate response to critical situations.
Which areas do you cover?
We primarily serve London, Essex, Kent, and Hertfordshire, with rapid response available to all Home Counties locations.
How can I verify your company's authenticity?
We recommend contacting us through our official website or verified phone number 0845 45 05 905 to confirm our identity before any service arrangements.
What payment methods do you accept?
We do not accept credit card or direct debit payments. Our payment process follows transparent invoicing procedures for all services rendered.
Do you provide guarantees for your work?
Yes, our contract clients benefit from a unique guarantee covering free recall visits during contract periods, subject to standard terms.
