Business Details
Founded in 1999 by Alan Betts, Alexandra Heating Services has grown from a modest sole trader operation into a leading provider of heating solutions. Our modern, purpose-built facility in Old Sarum, Salisbury, supports our commitment to excellence in both commercial and domestic heating systems. We specialise in the installation, maintenance, and repair of high-efficiency boilers, renewable energy systems, and water hygiene services. Our team of specialist engineers undergoes regular training to stay abreast of the latest regulations and installation standards. We pride ourselves on delivering professional, reliable, and customer-focused services across Dorset, Wiltshire, Hampshire, and beyond. Our extensive certifications, including Gas Safe, Oftec, and Viessmann Approved Partner, underscore our dedication to quality and safety.
We also prioritise sustainability, as evidenced by our on-site solar panels and solar thermal systems. Whether you require a new boiler, renewable energy solutions, or water hygiene services, we offer tailored solutions to meet your needs. Our long-standing reputation is built on trust, expertise, and a commitment to exceeding customer expectations. With a wealth of experience in diagnostics, installations, and modifications, we ensure every project is completed to the highest standard. Our 24/7 support reflects our dedication to being there for our clients whenever they need us.
We also prioritise sustainability, as evidenced by our on-site solar panels and solar thermal systems. Whether you require a new boiler, renewable energy solutions, or water hygiene services, we offer tailored solutions to meet your needs. Our long-standing reputation is built on trust, expertise, and a commitment to exceeding customer expectations. With a wealth of experience in diagnostics, installations, and modifications, we ensure every project is completed to the highest standard. Our 24/7 support reflects our dedication to being there for our clients whenever they need us.
Services
Boiler Servicing
Boiler Repairs
Air Source Heat Pumps
Solar PV Installation
Solar Thermal
Underfloor Heating
Water Hygiene Services
Legionella Risk Assessment
Pool Heating
Power Flush
Highlights and features
- We have over 25 years of experience in heating solutions.
- Our engineers are Gas Safe and Oftec certified.
- We offer 24/7 support for boiler breakdowns.
- We specialise in Viessmann and renewable energy systems.
- Our services comply with all current regulations.
Services
Boiler Servicing
Our boiler servicing ensures your system operates efficiently and safely. Regular maintenance extends the lifespan of your boiler while preventing costly breakdowns. Trust our certified engineers to keep your heating in optimal condition year-round.
Air Source Heat Pumps
We install air source heat pumps, which extract heat from the air to warm your home efficiently. These systems are eco-friendly and reduce reliance on traditional fossil fuels. Our expert team ensures seamless integration with your existing heating setup.
Solar PV Installation
Our solar PV installations harness sunlight to generate renewable electricity for your property. This reduces energy bills and lowers your carbon footprint. We provide end-to-end solutions, from design to maintenance.
Legionella Risk Assessment
We conduct thorough legionella risk assessments to ensure your water systems comply with health and safety regulations. Our experts identify and mitigate potential risks, safeguarding your property. Regular assessments are essential for commercial and domestic properties.
Water Hygiene Services
Our water hygiene services include cleaning, disinfection, and monitoring to prevent contamination. We ensure your water systems meet legal standards for safety and hygiene. Trust us to maintain the integrity of your water supply.
Reviews (4)
Ian Lewis
Oct 27, 2021
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Positive:Responsiveness
AHS came to sort out our heating and hot water problem. Found we needed a new hot water tank, which was ordered and fitted in 4 days. Many thanks, great service.
AHS came to sort out our heating and hot water problem. Found we needed a new hot water tank, which was ordered and fitted in 4 days. Many thanks, great service.
Donald Morgan
Oct 22, 2021
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The pump on our heating and hot water system failed completely but a call in the morning to AHS resulted in outstandingly good and helpful service. By 5.00pm the friendly engineer had fixed the problem and serviced the boiler. The result? - the customer and a house full of guests were extremely pleased and grateful!! Could not have asked for better service!
Ben Biswell
Sep 02, 2021
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My Step-father organised for AHS to service and relight his Aga over 18 months ago. After Jonathan (engineer) left I noticed that there appeared to be rather alot of flame inside the inspection window. After sharing photos and videos showing the concerns I was told to switch it off. Engineer (Jonathan) came back the following week. After leaving the problem came back however this time it contaminated the entire Aga. I spoke with a manager (Lizzie) who suggested that they send a senior engineer to check the problem. I was immediately accused of causing the causing the problem which was staggering
Irene Lowndes
Jun 20, 2021
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The engineers who carried out the work arrived punctually each morning. They were polite and professional at all times. They answered any questions I asked in terms that I could understand! They were good natured and worked well together - each clear about their specific responsibilities. Everything was left in a clean and tidy condition. I was very pleased with everything they did.
