Business Details
Emergency
services
Trusted Heating & Boiler Services in Ashford
Established with over 30 years of expertise, The Boiler Engineer specialises in comprehensive heating and boiler solutions for domestic and commercial clients across South East Kent. Our services encompass gas, oil, and LPG boiler installations, air conditioning systems, heat pumps, and renewable energy solutions, supported by manufacturer-accredited training and extended guarantees. We pride ourselves on delivering reliable, efficient service, with a team of Gas Safe and OFTEC-registered engineers committed to maintaining the highest standards of workmanship.Our dedication to customer satisfaction is reflected in our flexible financing options, including 0% interest plans, and our 24/7 emergency response service. Accredited by industry leaders such as Worcester Bosch and Checkatrade, we combine technical proficiency with a customer-centric approach, ensuring tailored solutions that meet individual client needs. Our local knowledge and commitment to environmental responsibility further distinguish us as a trusted partner for all heating requirements.
Services
Boiler Installations
Heating Repairs
Air Conditioning
Commercial Services
Boiler Care Plans
Highlights and features
- Over 30 years of experience in domestic and commercial heating
- Accredited installers for leading boiler manufacturers
- 0% finance options available on new installations
- 24/7 emergency repair service with rapid response times
- Gas Safe and OFTEC-certified engineers for guaranteed safety
Associations and certifications
- Worcester Bosch
- Grant UK
- Glow-Worm
- Baxi
- Checkatrade
- Which Approved Trusted Traders
What people say
Efficient and polite service
Knowledgeable and friendly engineers
Prompt emergency response
Thorough explanations
Long-term reliability
Services
Boiler Installations
We specialise in gas, oil, and LPG boiler installations for residential and commercial properties. Our engineers are manufacturer-accredited, ensuring access to extended guarantees and the latest energy-efficient models. All installations comply with Gas Safe and OFTEC standards, with financing options available to spread costs.
Heating Repairs
Emergency and routine repairs for all boiler types, including fault diagnosis and component replacement. Our 24/7 service ensures rapid resolution of heating failures, with Gas Safe-certified engineers providing long-term solutions to prevent recurring issues.
Air Conditioning
Professional installation, maintenance, and repair of residential and commercial air conditioning systems. We partner with TBE Air Conditioning to offer brands like Daikin and Mitsubishi, ensuring energy-efficient cooling and heating solutions tailored to property size and usage.
Commercial Services
Tailored boiler and heating solutions for commercial clients, including hospitals, schools, and hotels. Our services feature extended maintenance contracts, system upgrades, and emergency breakdown cover to minimise operational disruption while maintaining compliance with industry standards.
Boiler Care Plans
Monthly boiler care plans starting at 8, covering regular servicing and priority repairs. These plans extend system lifespan, maintain warranty validity, and include safety checks to ensure optimal performance and energy efficiency for domestic and commercial boilers.
People
Wayne Chapman
Managing Director
With over 30 years in the heating industry, Wayne leads The Boiler Engineer's team, ensuring technical excellence and customer satisfaction. His expertise in boiler systems and commitment to ethical business practices have established the company as a trusted local service provider.
Conner
Lead Engineer
Conner specialises in boiler servicing and repairs, combining technical proficiency with clear communication. His dedication to resolving complex heating issues has earned consistent praise from residential clients relying on reliable system performance.
Questions
What areas do you cover?
We serve Ashford, Tenterden, Romney Marsh, and surrounding towns in South East Kent, with flexible coverage for most villages in the region.
Are your engineers certified?
Yes, all our engineers are Gas Safe and OFTEC registered, with manufacturer-specific accreditations for brands like Worcester Bosch and Baxi.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency boiler repair services with rapid response times to resolve urgent heating failures.
Can I finance a new boiler?
Yes, we offer 0% finance for 24 months or 10-year plans at 13.9% APR, subject to credit approval.
What guarantees do you provide?
New boiler installations come with 7-12 year manufacturer-backed guarantees, depending on the model and financing options selected.
How often should boilers be serviced?
Annual servicing is recommended to maintain efficiency, ensure safety, and uphold warranty validity for both domestic and commercial systems.
Reviews (1)
Lucy Flower
Dec 11, 2017
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My experience with the this company is bad. I cancelled my repair policy but they went ahead and collected money from my account which they refused to pay back. I had a boiler service and the pressure was high after a week or too when I phoned to get it sorted I was fined off in the end they were avoiding my calls promising to call back and they never did. So disappointed with the service i received
