Business Details
Professional Carpet & Upholstery Cleaning Services in Ellesmere Port
TWH Carpet Cleaning has been serving the Wirral, West Cheshire, and North Wales regions for several years, delivering professional carpet and upholstery cleaning services. Our owner-operator, Tom Hennessy, brings extensive industry experience and advanced training to every job, utilising state-of-the-art equipment including a petrol-driven Truckmount cleaner for superior results. As a certified member of the National Carpet Cleaners Association, we prioritise eco-friendly practices and customer satisfaction, offering flexible appointment options and transparent pricing. Our commitment to quality is reflected in our use of non-toxic cleaning solutions and a satisfaction guarantee across all services. With thousands of satisfied customers, we combine technical expertise with a personal touch, ensuring every client receives tailored advice and exceptional service.Our deep-cleaning methods effectively remove allergens, bacteria, and stubborn stains while extending the lifespan of carpets and furniture. We serve both residential and commercial clients across CH postcode areas and surrounding regions, offering competitive rates for our Walk Way Clean and Standard Clean options. Customer testimonials consistently highlight our reliability, professionalism, and ability to transform spaces with thorough, fragrance-enhanced cleaning. Our operating hours from Monday to Saturday accommodate busy schedules, and we maintain open communication channels for immediate assistance.
Services
Carpet Cleaning
Upholstery Cleaning
Highlights and features
- Great value for money with Walk Way Clean and Standard Clean options
- Certified members of the National Carpet Cleaners Association
- Eco-friendly cleaning solutions and petrol-driven Truckmount equipment
- Flexible appointment scheduling including weekend availability
- Proven track record with 16+ five-star customer reviews
Associations and certifications
- National Carpet Cleaners Association
What people say
Fantastic service
Great value
Professional
Highly recommend
Excellent job
Services
Carpet Cleaning
Our deep-cleaning process removes dirt, allergens, and bacteria from carpets using petrol-powered Truckmount equipment. This advanced method ensures faster drying times and longer-lasting results. We offer two options: Walk Way Clean for pre-prepared rooms or Standard Clean where we move furniture. The service extends carpet lifespan while improving indoor air quality through thorough extraction of contaminants.
Upholstery Cleaning
Professional upholstery cleaning restores soft furnishings using fabric-safe techniques and eco-friendly solutions. Our certified technicians handle delicate materials while eliminating hidden dirt, pet hair, and odours. The process enhances appearance, improves hygiene, and extends furniture lifespan. We offer fragrance options to leave upholstery smelling fresh after deep-cleaning treatments.
People
Tom Hennessy
Owner-Operator
With years of industry experience, Tom Hennessy leads TWH Carpet Cleaning as owner-operator. A certified member of the National Carpet Cleaners Association, he combines technical expertise with personal service. His commitment to quality and customer satisfaction drives the company's reputation for reliable, eco-conscious cleaning solutions across the Wirral and surrounding areas.
Questions
What areas do you cover for carpet cleaning services?
We serve CH postcode areas including Wirral, West Cheshire, and parts of North Wales. This covers Chester, Ellesmere Port, Frodsham, Helsby, and Runcorn. Contact us for specific location inquiries.
What's the difference between Walk Way Clean and Standard Clean?
Walk Way Clean requires pre-vacuuming and furniture removal before our arrival, offering best value. Standard Clean includes furniture moving by our technicians at a slightly higher rate for added convenience.
Are your cleaning methods eco-friendly?
Yes, we use environmentally conscious cleaning solutions and petrol-driven Truckmount equipment that reduces water consumption. Our methods effectively clean while minimising environmental impact through non-toxic, biodegradable products.
How long does professional carpet cleaning take?
Typical cleaning takes 1-2 hours depending on room size. Our Truckmount equipment ensures faster drying times, usually 2-4 hours, allowing quicker return to normal use compared to traditional methods.
Do you offer upholstery cleaning guarantees?
We guarantee satisfaction with all upholstery cleaning services. If unsatisfied with results, contact us within 7 days for corrective action. Our certified technicians ensure fabric-safe cleaning without colour damage.
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Reviews (4)
Sarah Bailey
Sep 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Highly recommend Tom who cleaned a rental property for us. The carpets were appalling and we did think we'd have to replace but thanks to the excellent job carried out by Tom we haven't had to replace any. Fantastic service.
Service:Carpet cleaning
Highly recommend Tom who cleaned a rental property for us. The carpets were appalling and we did think we'd have to replace but thanks to the excellent job carried out by Tom we haven't had to replace any. Fantastic service.
Service:Carpet cleaning
Stacey Price
Feb 24, 2021
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Positive:Quality
Tom was fantastic but me at ease with worries of lockdown went above and beyond with his service worked around my work and love the outcome could not recommend enough 100% for value and professionalism
Service:Carpet cleaning
Tom was fantastic but me at ease with worries of lockdown went above and beyond with his service worked around my work and love the outcome could not recommend enough 100% for value and professionalism
Service:Carpet cleaning
Shaun Hughes
Sep 02, 2020
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Positive:Punctuality,Quality,Responsiveness,Value
Tom did a first class job on our carpets and sofas, fair play! All of the dogs dirty feet stains came out to my surprise and delight! Will definitely recommend TWH to other dog owners!
Tom did a first class job on our carpets and sofas, fair play! All of the dogs dirty feet stains came out to my surprise and delight! Will definitely recommend TWH to other dog owners!
Professionals On The Move
Oct 03, 2019
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As a Letting Agent we do require the odd end of tenancy clean. TWH has visited a few of our properties in the past and has provided an excellent service on all jobs. Thank you