Business Details
50+ Years
experience
Your Trusted Electrical Appliance Experts in Sleaford
Established in 1964, we are a family-run electrical business serving Sleaford and surrounding areas. Our expertise spans sales, repairs, and installations of home appliances, televisions, and satellite systems. With a team of qualified CAI-approved engineers and over 37 years of dedicated service, we prioritise customer satisfaction through competitive pricing and free local delivery. As part of Euronics, Europe's largest electrical buying group, we combine independent service with industry-leading product selection. Our commitment to after-sales support ensures customers receive ongoing technical assistance and reliable solutions tailored to their needs. 
Services
Appliance Sales
Repair Services
Installation
CCTV Systems
Aerial Repairs
Details
- Year established: 1964
Highlights and features
- Family-run business with 59 years of local expertise
- CAI-approved engineers for aerial/satellite installations
- Free delivery within Sleaford
- 37 years of dedicated after-sales support
- Part of Euronics Europe's largest buying group
Associations and certifications
- CAI Approved
Services
Appliance Repair
Our CAI-approved engineers provide expert repairs for all domestic appliances. With 37 years of experience, we offer same-day diagnostics and fixed-price repairs. Customers receive clear communication throughout the process, with options for annual maintenance contracts to prevent future issues.
Installation
Professional installation for televisions, aerials, and satellite systems. Our qualified team ensures optimal positioning and signal quality. We provide post-installation guidance and offer emergency callouts for critical system failures within Sleaford's 15-mile radius.
CCTV Systems
Tailored CCTV solutions for residential properties. We supply and install HD surveillance systems with remote viewing capabilities. Our engineers provide system demonstrations and ongoing technical support for camera maintenance or footage retrieval.
Delivery
Free delivery within Sleaford for all purchases. Out-of-area deliveries handled with prior arrangement. We coordinate delivery windows to customer availability and offer appliance removal services for old units at a small disposal fee.
Product Sales
Extensive range of Euronics-curated appliances including washing machines, ovens, and smart TVs. Our staff provide product comparisons and budget advice. All items include 20% VAT and come with manufacturer warranties, with price-matching available for local competitors.
People
Tara Pacey
Managing Director
Joined business in 1998, became director in 2008. Oversees operations and customer service strategies. Ensures continuity of family values in business practices.
Lee Jenkins
Company Director
Trained CAI-approved installer since 2009. Specialises in aerial systems and CCTV installations. Manages technical team and service contracts.
James Clarke
Technical Engineer
Longest-serving staff member since 1989. Expert in brown goods diagnostics. Provides training for new engineers and complex repair solutions.
John Jenkins
Founder
Established business in 1964. Built company into Euronics member. Focuses on supplier relationships and maintaining family business ethos.
Sandra Jenkins
Business Development
Supported business growth since 1985. Manages staff development and community engagement initiatives. Coordinates family succession planning.
Questions
Do you offer delivery outside Sleaford?
Free delivery within Sleaford. For areas outside our 15-mile radius, contact us to discuss options and charges.
Can I schedule weekend deliveries?
Saturday deliveries available by arrangement. Sunday deliveries require prior approval due to limited staffing.
Are your engineers qualified?
All engineers hold CAI certifications. Lee Jenkins and Luke Richards specialise in aerial/satellite systems with 15+ years' experience.
What payment methods do you accept?
We accept all major credit/debit cards. Cash payments available in-store only for purchases under £500.
Do you repair non-Euronics products?
Yes, our engineers service all brands. However, parts availability may affect repair timelines for non-Euronics appliances.
Can I return faulty appliances?
Faulty items receive free return carriage upon inspection. Non-fault returns incur customer-paid delivery charges for collection.
Reviews (5)
Dennis Thompson
Jan 15, 2022
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Had to use this shop a couple of times and each time they were excellent, fantastic service and prompt, highly recommended.
Peter White
Jul 16, 2021
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Excellent service. Supplied a cooker at very short notice and carried it to car. Limited parking is also available for collection at rear. Staff are very helpful.
Ann Kirkpatrick Anna
Jul 14, 2021
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What wonderful service - from speaking to a knowledgeable and helpful lady first thing to delivery of washer that same afternoon. Delivery men not only installed washer but also tightened door screw and took lid off jar!! What more can you ask?? Thankyou
Carl Podesta
Nov 05, 2020
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Excellent service in store . Delivered our double oven early the next morning . Shall definitely shop here before going elsewhere in future.
Zoe Phillips
Sep 03, 2020
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Very lovely and helpful man selling electric goods. Not pushy at all just informative. We were very impressed with the quick delivery dates available to us, especially as we were in a desperate situation! Very reasonable charge to remove the old item too. Thank you for all your help!!
