Smiths Plumbing and Heating

Business Details

22 Years

experience

Emergency

services

Expert Plumbing & Heating Solutions in Bishops Stortford

Established in 2004, Smiths Plumbing and Heating has built a reputation for delivering expert plumbing and heating solutions to domestic and commercial clients. With over 60 years of combined engineering experience, our Gas Safe and OFTEC-registered team prioritises safety, efficiency, and customer satisfaction. We offer comprehensive services including boiler maintenance, unvented hot water systems, and Legionella risk assessments, supported by a free quotation service and tailored advice from owner Justin Smith.

Our commitment to quality is reinforced by warranties on all work and adherence to industry regulations. Located in Bishops Stortford, we serve the town and surrounding areas with a focus on reliability and personalised service.

Services

Plumbing Installations Gas Boiler Services Oil Boiler Maintenance LPG Boiler Services Power Flushing Unvented Hot Water Systems Gas Safety Certificates Legionella Risk Assessments

Details

Year established: 2004

Highlights and features

We have over 60 years of combined engineering experience.
Our engineers are Gas Safe and OFTEC registered.
We offer free, no-obligation quotations tailored to your needs.
We provide 24/7 emergency response services.
Our team delivers local expertise in Bishops Stortford and surrounding areas.

Associations and certifications

Gas Safe Register
OFTEC

What people say

Credit to your company Pleasure to have Excellent service First-rate team Fantastic job

Website

Update Listing

Services

Plumbing Installations

We provide comprehensive plumbing installations for domestic and commercial properties, including new systems, bathroom fittings, and emergency repairs. Our Gas Safe and OFTEC-registered engineers ensure compliance with industry standards. No job is too small, from dripping taps to full-scale installations, with a focus on minimising disruption to your property.

Gas Boiler Services

Annual gas boiler servicing ensures safety and efficiency, including flue emission analysis and component cleaning. We supply and install new boilers, offer breakdown repairs, and provide smart control solutions. Our engineers are Gas Safe registered, guaranteeing certified workmanship for both domestic and commercial clients.

Power Flushing

Power flushing removes debris from heating systems, restoring efficiency and preventing future blockages. Our engineers use Kamco-certified methods, offering a 2-year guarantee. We recommend magnetic filter installation for ongoing system protection, with transparent pricing and clear communication throughout the process.

Gas Safety Certificates

We conduct Gas Safety Checks for boilers, fires, and cookers, providing certified Landlord Gas Safety Records. Annual inspections are legally required for rental properties, ensuring tenant safety. Our Gas Safe engineers issue certificates as part of boiler services, with reminders for future compliance.

Legionella Risk Assessment

Our qualified engineers perform Legionella risk assessments for water systems, identifying hazards in pipework, tanks, and outlets. We offer testing and mitigation strategies to prevent bacterial growth, ensuring compliance with health regulations for residential and commercial properties.

People

Justin Smith

Owner

Justin Smith founded Smiths Plumbing and Heating in 2004, leveraging decades of industry experience. He oversees operations and provides tailored advice, ensuring high standards of service and customer satisfaction.

Helen

Office Support

Helen manages customer inquiries and service scheduling, ensuring smooth communication between clients and engineers. Her organisational skills support the team's efficiency and responsiveness.

Fiona

Office Support

Fiona assists with administrative tasks and client coordination, contributing to the company's reliable service delivery and customer-focused approach.

Andy

Engineer

Andy is a Gas Safe-registered engineer known for prompt, professional service. He handles boiler repairs, installations, and emergency calls, consistently receiving praise for his expertise and courteous manner.

Martin

Engineer

Martin specialises in plumbing repairs and system installations. His efficient, considerate approach has earned customer recognition for resolving issues quickly while maintaining a tidy work environment.

Questions

Are your engineers Gas Safe registered?

Yes, all our engineers are Gas Safe registered (number 163180) and OFTEC certified for boiler and heating services.

Do you offer emergency plumbing services?

Yes, we provide 24/7 emergency response for urgent issues like leaks and boiler failures, ensuring rapid resolution.

What areas do you serve?

We operate from Bishops Stortford and cover Hertfordshire and surrounding areas for domestic and commercial clients.

How often should I service my boiler?

We recommend annual servicing for gas, oil, and LPG boilers to ensure safety, efficiency, and longevity of the system.

Do you provide guarantees for your work?

Yes, we offer warranties on all installations and repairs, including a 2-year guarantee on power flushing services.

Can you help with landlord gas safety certificates?

Yes, we provide Landlord Gas Safety Certificates as part of annual boiler services, conducted by our Gas Safe engineers.

Reviews (7)

Write a Review

Liam Doyle

Jul 24, 2021 Report

Professional and polite service. Problem dealt with quickly and efficiently. Will always use Smiths for my plumbing and heating requirements.

Linda Sams

May 14, 2021 Report

I have used Smiths for some years and was initially very happy with them and put further work their way. However, a replacement shower screen, was fitted too low, which was corrected, but the damage caused to the rubber seal meant that the seal needed replacing. Smith's own fitter advised it needed replacing, but the owner refused to undertake the replacement work, instead quoting for a complete new screen at my expense. In addition they did not turn up for a booked water tank service and instead of an apology, the owner advised he did not want to continue to work with us a clients. I believe I

Barry Butchart

Jul 21, 2020 Report

Called out to sort mains water leak, very efficient company who submitted a quote for Building insurers to progress with works.

Graham Terris

Nov 13, 2019 Report

It's been traditionally hard to find reliable heating engineers in Stortford but Smiths have been magic for us twice, once with a leaking hot water cylinder and again with a non-functioning boiler (whilst it's -2c outside). Both times they've dealt with the problem without fuss or delay along with a clear description of the problem and the fix process. Excellent!

Guy Plant

Jun 18, 2019 Report

Critical:Quality
We have used this company for our annual boiler service for the past 2 or 3 years - lately we have noticed a sharp decline in the attitude of the owner. We suspect they are getting too busy and are consequently neglecting their loyal customers. In any case we will not be using Smiths Plumbing & Heating in future.

Helen Bradbury

Jan 01, 2018 Report

Smiths Plumbing and Heating were fabulous at diagnosing the problem and replacing our central heating pump. The price was very reasonable and the plumber who came to do the job was polite, professional and knowledgeable. I would highly recommend this firm. Thank you Jack, Justin and Helen for all your help.

Tony Hill

Jul 18, 2017 Report

I was recommended Smith's by someone who did some work for me and I have subsequently thanked him. I wanted someone who would be able to give me an honest opinion on what was causing my problems. I had 2 people come round from Smith's to ensure I had the best advice. Work was carried out quickly, cleanly and to price. What more could I ask for.