Business Details
48 Years
experience
Emergency
services
Professional Contract Cleaning Services UK
Established in 1978, Britannia Services Group has built a reputation as a trusted national contract cleaning provider with over 35 years of industry expertise. Our field-based team of 20+ local Area Managers and three Regional Managers oversees operations across the UK, delivering tailored cleaning and maintenance solutions to blue-chip clients in retail, industrial, public sector, and commercial sectors. With a workforce of 1,500+ staff managing 12 million sq. ft daily, we combine flexibility with rigorous quality control, including weekly site audits and a bespoke help desk system to ensure rapid issue resolution. Our commitment to innovation is demonstrated through electric/hybrid vehicle fleets, solar-powered headquarters, and participation in international cleaning conventions to adopt cutting-edge technologies. As a family-run business with Company Registration No. 2830346 and VAT No.GB753945401, we maintain ISO-standard operational protocols while prioritising environmental sustainability through reduced emissions and consolidated material deliveries. Our client retention success stems from weekly manager visits, 4-6 week contract setup times, and a proven track record of resolving issues for new clients. We operate nationally across England, Wales, Scotland, and Ireland, serving major brands with services ranging from daily cleaning to specialist tasks like graffiti removal and post-construction cleans.
Services
Retail Cleaning
Office Cleaning
Window Cleaning
Carpet Cleaning
Graffiti Removal
Plumbing Services
Post-Construction Cleans
Escalator Cleaning
Jet Washing
Strip & Seals
Details
- Year established: 1978
Highlights and features
- We have 35+ years of experience in contract cleaning across multiple sectors
- Our 20+ local Area Managers conduct weekly site visits for quality assurance
- We operate a bespoke help desk system for rapid issue resolution
- Our fleet includes 25% electric/hybrid vehicles for reduced environmental impact
- We maintain 73% solar-powered energy usage at our headquarters
What people say
Best cleaning company
Prompt service
Responsive team
Market leading service
Exceeds expectations
Services
Retail Cleaning
We provide comprehensive daily cleaning for retail spaces, including deep cleans, pre-merchandising preparation, and post-construction operations. Our trained staff ensure consistent presentation standards to maintain brand image. Services include high-level cleaning, carpet maintenance, and window cleaning to support customer-facing environments.
Window Cleaning
Our specialist window cleaning service covers commercial buildings, retail units, and industrial premises. Using advanced equipment and safety protocols, we ensure clear glass surfaces both internally and externally. This service includes high-level access solutions and scheduled maintenance plans to maintain pristine appearance.
Graffiti Removal
We offer rapid graffiti removal services for commercial properties using specialist chemicals and techniques. Our team handles brick, concrete, and metal surfaces while preserving material integrity. This service includes preventive measures and scheduled inspections to maintain property aesthetics.
Plumbing Services
Through our sister company, we provide plumbing solutions including heating systems and air conditioning maintenance. Our certified engineers handle emergency repairs, routine servicing, and system upgrades for commercial properties across multiple sectors.
Post-Construction Cleans
Our specialist post-construction cleaning service prepares new or renovated spaces for occupancy. This includes debris removal, surface sanitisation, and detailed finishing to meet industry standards. We coordinate with contractors to ensure timely completion of commercial and retail developments.
People
David Shaw
Managing Director
Leading Britannia Services Group since its 1978 founding, David Shaw has grown the family business into a national cleaning contractor with 1,500+ staff. He oversees strategic direction while maintaining hands-on involvement in client relationships.
Richard Grinham
Commercial Director
As Commercial Director, Richard Grinham manages business development and client acquisition strategies. With extensive industry experience, he ensures competitive pricing structures while maintaining service quality standards across all contracts.
Andrew Hobbs
National Account Director
Andrew Hobbs oversees key client accounts and contract management. He ensures service delivery meets specifications while developing long-term partnerships with major blue-chip clients across multiple sectors.
Mandy Youngblood
Northern Operations Director
Mandy Youngblood leads operational delivery in northern regions. She manages local Area Managers to ensure consistent service quality, implementing training programs and audit processes to maintain high standards.
Keith Harris
HVAC Director
Keith Harris specialises in heating, ventilation, and air conditioning systems management. He coordinates technical teams for maintenance and repair services, ensuring compliance with health and safety regulations for commercial clients.
Questions
What cleaning services do you offer?
We provide daily cleaning, specialist services like graffiti removal, and plumbing solutions through our sister company across retail, industrial, and commercial sectors.
Do you operate nationwide?
Yes, we cover England, Wales, Scotland, Northern Ireland, and Southern Ireland with 1,500+ staff managing 12 million sq. ft daily.
How do you handle service issues?
Our tiered escalation process connects clients directly with local Area Managers for rapid resolution through our bespoke help desk system.
Are you environmentally focused?
Yes, we use electric/hybrid vehicles, solar-powered headquarters, and consolidated deliveries to reduce environmental impact.
How experienced is your team?
With 35+ years' experience and weekly site audits, our 20+ Area Managers ensure consistent quality across all cleaning operations.
Reviews (7)
Jordy Battersby
Sep 25, 2021
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AVOID!!! AVOID!!! AVOID!!!
WOULD RATE 0 IF I COULD! Myself and my friend tried to rent a flat from them. We are both working, I earn 26.5k a year and he works part time while at uni with full student loan and a guarantor for the rent. Even with all this, they asked for a second guarantor for myself to rent the property, regardless of my wage and job security. It was obvious from the start they didn't want us to live there and had someone else lined up from the message that states "we have various other people who want to live here". They only allow people who have band 5 credit scores to live
WOULD RATE 0 IF I COULD! Myself and my friend tried to rent a flat from them. We are both working, I earn 26.5k a year and he works part time while at uni with full student loan and a guarantor for the rent. Even with all this, they asked for a second guarantor for myself to rent the property, regardless of my wage and job security. It was obvious from the start they didn't want us to live there and had someone else lined up from the message that states "we have various other people who want to live here". They only allow people who have band 5 credit scores to live
Lindsey Fallon
Mar 22, 2021
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Positive:Professionalism,Quality
I bought my family home from Britannia Group a few years ago and it's stood the test of time very well. Snagging was dealt with quickly after move in. The team are always willing to help too. Would definitely recommend!
I bought my family home from Britannia Group a few years ago and it's stood the test of time very well. Snagging was dealt with quickly after move in. The team are always willing to help too. Would definitely recommend!
Waqar Zaidi
Mar 18, 2021
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I have purchased two investment properties from Britannia Group which they manage on my behalf. I have always found them to be a professional company to deal with. The upkeep and maintenance of my properties is always top notch. The property management service is good value for money too. Shout out to Ibrahim for setting an excellent standard!
Raheel H.
Mar 15, 2021
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Very impressed with this company. Rented a 2 bed flat for 2 years before I bought a house. When I moved in there were two new mattresses, hob, oven and washing machine!!! Accommodation was professionally cleaned before handing over to me and the communal areas were cleaned regularly. Incident of local yobs kicking in communal entrance door but this was replaced straight away with a substantially stronger one. As promised during the viewing, all other residents in my building were professionals. They were very flexible with my moving out date (which kept changing) and not once did I feel like they
S. Gill
Mar 06, 2021
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I bought my new-build family home from Britannia Group. Although the build finished a bit late I was more than happy with the build quality and the handover process. They were an absolute joy to deal with and very professional throughout the entire process!
Fa Fadzzzzz Aj
Mar 01, 2021
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I purchased a new property in Stockport from Britannia Group. I lived in the property myself for a year before renting it out as a long-term investment. A particular mention to Catherine who made the sales progression process smooth and dealt with any snags after I moved in quickly. There have been no major issues to report and I would buy from Britannia Group again.
Carl Dale
Feb 15, 2021
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I rented a flat in Didsbury from Britannia Group. I didnt pay any agency fees during the tenancy application process which was a refreshing approach. I initially signed up for a 6 month term but ended up staying a lot longer. The property I rented was in a block wholly owned by Britannia Group so I was dealing directly with the landlord which made things easier. They assured me the flats in the building were only rented out to professional tenants and this was definitely the case. The buildings communal areas were cleaned weekly & the shared garden area was tended to on a monthly basis. Maintenance
