Business Details
Emergency
services
Trusted Plumbing & Heating Experts in Herefordshire
Neon Heating is a family-run plumbing and heating company based in Herefordshire with over 35 years of industry experience. We pride ourselves on delivering exceptional workmanship and first-class customer service across a wide range of plumbing and heating solutions. Our team of Gas Safe, Oftec, MCS, and Hetas registered engineers specializes in gas, oil, LPG, thermal solar, heat pumps, and solid fuel systems. We prioritize listening to our clients to provide tailored advice while maintaining a commitment to quality and detail.Our reputation for reliability extends to preserving older appliances and sourcing parts where possible. We stay current with industry advancements to offer modern solutions while respecting traditional methods. Customer satisfaction remains central to our approach, ensuring properties are treated with care and projects are completed with minimal disruption. Our dedication to transparency, affordability, and excellence has earned us a trusted position in the local community.
Services
Plumbing Services
Boiler Repairs
Bathroom Installations
Eco and Renewables
Servicing
Landlord Certificates
Emergency Services
Poultry Heating
Highlights and features
- We have over 35 years of experience in plumbing and heating services.
- Our team consists of Gas Safe, Oftec, and Hetas certified engineers.
- We offer 24/7 emergency call-out services for urgent heating issues.
- We prioritize tailored solutions for both traditional and modern properties.
- Our reputation for reliability and customer-focused service is proven by testimonials.
Associations and certifications
- Gas Safe
- Oftec
- MCS
- Hetas
- Worcester Bosch Installers
What people say
Quick and excellent service
Polite and considerate engineers
High standard of work
Professional and reliable
Excellent customer care
Services
Plumbing Services
With over 25 years of experience, we handle all plumbing needs from minor repairs to full bathroom renovations. Our Gas Safe and Oftec registered engineers ensure high-quality workmanship for taps, leaks, pipework, and drainage. We prioritize minimal disruption while delivering reliable solutions tailored to residential properties.
Boiler Repairs
We specialize in diagnosing and repairing boiler issues for gas, oil, and LPG systems. Our engineers address common problems like low pressure, leaks, and ignition failures. With expertise in brands such as Worcester and Vaillant, we provide prompt, cost-effective repairs to restore heating efficiency safely.
Bathroom Installations
Our team delivers bespoke bathroom installations, from modern wet rooms to traditional layouts. We focus on maximizing space efficiency while ensuring high-quality finishes. With attention to detail and customer preferences, we handle fixtures, tiling, and plumbing to create functional, stylish bathrooms tailored to individual needs.
Eco and Renewables
We install and maintain sustainable heating systems including air source heat pumps, solar thermal panels, and biomass boilers. These solutions reduce carbon emissions and energy bills while complying with UK government incentives like the Boiler Upgrade Scheme. Our MCS-certified engineers ensure efficient, future-proof installations for residential properties.
Servicing
Regular servicing of boilers, Agas, and Rayburns ensures safety and efficiency. We offer annual check-ups for gas, oil, and solid fuel systems, including pressure tests and safety inspections. Our competitive rates and Gas Safe compliance guarantee reliable maintenance to prolong appliance lifespan and uphold warranties.
People
Neil Brown
Managing Director
With over 35 years in plumbing and heating, Neil leads our team with expertise in boiler installations and renewable energy systems. His commitment to quality and customer satisfaction drives our family-run business's reputation for excellence in Herefordshire.
Christina Brown
Director and Secretary
Christina oversees operations and client relations, ensuring seamless project management. Her administrative expertise and focus on customer service complement our technical team's capabilities, maintaining our high standards across all projects.
Austyn Johnson
Plumbing and Heating Engineer
Austyn specializes in boiler installations and Aga servicing. With Gas Safe and Oftec certifications, he delivers precise, reliable solutions for residential heating systems, combining technical skill with customer-focused service.
Darius Wheeler
Plumbing and Heating Engineer
Darius excels in plumbing installations and emergency repairs. His attention to detail and prompt service ensure minimal disruption for clients, supported by Gas Safe and Hetas accreditations for diverse heating system expertise.
Tom Price
Junior Plumbing and Heating Engineer
Tom assists in plumbing and heating projects under senior guidance. His training in Gas Safe and Oftec standards ensures growing expertise in delivering efficient, code-compliant solutions for residential properties.
Questions
Do you offer emergency heating repairs?
Yes, we provide 24/7 emergency call-outs for urgent boiler and heating issues.
Which areas do you cover?
We operate in Herefordshire, Gloucestershire, Worcestershire, Shropshire, and Wales.
Are your engineers certified?
Our team holds Gas Safe, Oftec, MCS, and Hetas accreditations for safety compliance.
What boiler servicing costs?
Servicing starts at £72.50 plus VAT for gas/LPG and £85 for oil boilers.
Do you install renewable heating systems?
Yes, we fit air source heat pumps, solar thermal, and biomass boilers.
Can you service Aga and Rayburn appliances?
Yes, we provide annual servicing for gas and vaporizing Agas and Rayburns.
Reviews (4)
Thomas Bridgwater
Sep 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic experience with Grahame from Neon Heating. He was on time, efficient and helpful. Even came in to give some free advice on a leaking radiator which worked. Excellent service and very friendly! Great value for money in comparison to 3 other quotes I received. I will use again!
Service:Heating maintenance
Fantastic experience with Grahame from Neon Heating. He was on time, efficient and helpful. Even came in to give some free advice on a leaking radiator which worked. Excellent service and very friendly! Great value for money in comparison to 3 other quotes I received. I will use again!
Service:Heating maintenance
Michael Powell
Mar 03, 2021
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Positive:Professionalism,Punctuality
Very well done from first point of contact until finished job cheers to dairies the heating engineer who made a great job
Service:Boiler installation
Very well done from first point of contact until finished job cheers to dairies the heating engineer who made a great job
Service:Boiler installation
Guy B.
Dec 01, 2020
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Very good service, I was out but the engineer came and replaced the boiler motor. He came and did a very tidy job and the boiler is back to being nice and quiet again. Neon were recommended to me a friend and it was a good choice.
Jason Pearce
Nov 24, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Honestly the most professional, friendly, reliable company you will ever use.I would absolutely highly recommend Neon Heating to anyone.
Honestly the most professional, friendly, reliable company you will ever use.I would absolutely highly recommend Neon Heating to anyone.
