Business Details
28 Years
experience
Emergency
services
Expert Heating & Plumbing Services Christchurch
Normans Heating has been providing expert heating and plumbing solutions since 1998, founded by Norman Staples with a commitment to honesty and professionalism. Our team holds OFTEC, Gas Safe, and Water Safe certifications, serving residential and commercial clients across the New Forest, Christchurch, Bournemouth, and surrounding areas. We invest heavily in staff training and maintain a fleet of fully equipped vehicles to ensure prompt, non-disruptive service.Our engineers specialise in oil, gas, and LPG boiler systems, plumbing installations, and commercial maintenance, with a proven track record of repeat business and client satisfaction. We prioritise safety compliance, carry 90% of required parts in stock, and offer free no-obligation quotations for all services.
Services
Oil Heating
Gas Heating
Plumbing Repairs
Woodburners
Commercial Maintenance
Details
- Year established: 1998
Highlights and features
- We offer over 25 years' experience in heating and plumbing services
- Our engineers hold OFTEC, Gas Safe and Water Safe certifications
- We provide 24/7 emergency call-out service for urgent needs
- We guarantee fixed-price quotations with no hidden fees
- We maintain 90% of required parts in stock for immediate repairs
Associations and certifications
- OFTEC
- Gas Safe Register
- Water Safe Scheme
- Water Management Society
What people say
Excellent client feedback
Prompt, efficient service
Qualified and insured
Friendly staff
Free quotations
Services
Oil Heating
Our OFTEC-certified engineers provide comprehensive oil heating solutions including boiler installations, servicing, and repairs. We specialise in new system installations and emergency breakdowns, maintaining 90% of required parts in stock for rapid response. With over 25 years' local experience, we ensure safe, efficient heating solutions for residential properties across the New Forest region.
Gas Heating
Gas Safe registered engineers deliver complete gas heating services including boiler installations, Landlord Safety Checks, and central heating repairs. We service over 1,200 appliances annually across the South of England, offering energy efficiency advice and emergency repairs for domestic and commercial properties in Christchurch and surrounding areas.
Plumbing Services
Fully qualified Water Safe Scheme plumbers handle all domestic and commercial plumbing needs from burst pipes to bathroom installations. Our team manages complex projects including underground water mains up to 3 miles in length, operating across the New Forest with membership in the Water Management Society for commercial clients.
Oil Tank Installation
We install and replace domestic and commercial oil tanks from 1,000 to 20,000 litres, complying with building regulations. Our engineers conduct site surveys and risk assessments, providing fixed-price quotations for tank replacements and new installations across rural estates and commercial properties in Dorset.
Woodburner Installation
HETAS-certified installers provide woodburning stove solutions including chimney assessments and installations. We offer a range of manufacturers' products with expert advice on heating efficiency, serving properties without existing chimney infrastructure through specialist installation techniques across the New Forest area.
Questions
Are your engineers properly certified for heating work?
Yes, our engineers hold OFTEC, Gas Safe, and Water Safe certifications with regular training updates.
Do you provide emergency heating repairs?
We offer 24/7 emergency call-outs for boiler breakdowns and urgent heating issues.
Can you install oil tanks on commercial properties?
We specialise in commercial fuel storage solutions from 1,000 to 20,000 litre capacity.
What areas do you cover for plumbing services?
We serve the New Forest, Christchurch, Bournemouth, Ringwood and surrounding Dorset areas.
Do you offer fixed-price quotations?
Yes, we provide free no-obligation quotes with guaranteed pricing before work commences.
Can you service both residential and commercial clients?
We work with private homeowners and commercial clients including rural estates and hotels.
Reviews (7)
Shawn Peters
Jan 04, 2022
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James the engineer came out to repair our boiler today he was very professional and friendly,
Upon first inspection he knew straight away that it was the oil pump and sure enough after doing tests then rushing to get a new one are boiler is now working,
Absolutely great service from everyone in Normans heating team involved would highly recommend them to anyone
Upon first inspection he knew straight away that it was the oil pump and sure enough after doing tests then rushing to get a new one are boiler is now working,
Absolutely great service from everyone in Normans heating team involved would highly recommend them to anyone
Andrew Pacey
Dec 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Andrew / Barton on Sea
Work done and completed on time - to price quoted - everything tidied and cleared up on completion. All work done and systems explained (to a confused client !!!) Thank you to the crew (including the office) at Norman's, once again
Service:Install heating system
Andrew / Barton on Sea
Work done and completed on time - to price quoted - everything tidied and cleared up on completion. All work done and systems explained (to a confused client !!!) Thank you to the crew (including the office) at Norman's, once again
Service:Install heating system
Linda Haylock
Nov 28, 2021
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We were very impressed with the service and communication received from this company. They left no mess behind, cleaning up as they went along and demonstrated that they were very skilled and capable of completing the replacement of our old gas boiler. So we have no hesitation in highly recommending them.
Garry Miller
Nov 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent communications with Normans Heating, I used them about 3 years ago to install a non-vented system and a week ago to connect up my under floor heating. The engineer was excellent, he carried out a very neat job and tested it thoroughly. I highly recommend.
Service:Install heating system
Excellent communications with Normans Heating, I used them about 3 years ago to install a non-vented system and a week ago to connect up my under floor heating. The engineer was excellent, he carried out a very neat job and tested it thoroughly. I highly recommend.
Service:Install heating system
Holly Berry
Nov 24, 2021
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Great communications from this company. Heating engineer arrived on time, and I received a text to say he would arrive imminently. Charming young man who observed Covid protocols, worked efficiently and explained various aspects of the heating to me. Very efficient & pleasant company. Will definitely use again.
Anna Mort
Nov 15, 2021
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We were so impressed with the team that you sent to relocate & overhaul our entire heating system. They went above & beyond, got us thinking about things we wouldn't have thought of, meaning we have saved hitting problems later down the line with our future plans for the house. The team was led by Mattie, who is just an absolute asset to your firm, but each and every one of them were brilliant & a pleasure to have around. We absolutely made the right decision when we chose Norman's for the job. Thanks again, Anna & Tim
Terence Lowe
Oct 23, 2021
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Engineer Nathan was a pleasant & thorough worker who was prompt & efficient, willingly responding to any questions asked. The administration dept. are very prompt in replying to any query & the service of this company is of the highest standard. HIGHLY RECOMMENDED! Have used them a second time & found the same high degree of efficiency & willingness to help. Having found it difficult to find a reliable heating co. in the past this company is a joy to do business with.
