Business Details
19 Years
experience
Emergency
services
Trusted Plumbing, Heating & Gas Services in Margate
Irving PHG brings over 30 years of technical expertise to plumbing, heating, and gas services, combining reliability with high-quality craftsmanship. Established in 2007, our founder completed a City & Guilds Craft Certificate in Plumbing, specialising in industrial applications, and remains committed to ongoing training in energy efficiency and boiler technologies. Fully certified by the Gas Safe Register, we deliver compliant solutions for homeowners, landlords, and developers across Margate, Thanet, and Kent.Our services span emergency plumbing, boiler diagnostics and replacements, bathroom renovations, and gas safety certifications, with a focus on precision and customer satisfaction. We prioritise transparency, offering clear pricing and 24/7 emergency availability, while maintaining a reputation built on trust and technical excellence. Our team collaborates with contractors and local authorities for scalable residential projects, ensuring every job meets regulatory standards and client expectations.
Services
Plumbing repairs
Boiler installation
Gas safety checks
Bathroom renovations
Central heating systems
Rainwater harvesting
Landlord certifications
Emergency services
Radiator installation
Power flushing
Details
- Year established: 2007
Highlights and features
- 30+ years of technical expertise in plumbing and heating
- Gas Safe registered engineers with ongoing training
- 24/7 emergency call-out service in Thanet and Kent
- Transparent pricing with no hidden charges
- Award-winning customer service with 5-star reviews
Associations and certifications
- Gas Safe Register
- City & Guilds
What people say
Professionalism
Punctuality
Quality
Responsiveness
Value
Services
Emergency plumbing
Our certified engineers provide rapid response for burst pipes, gas leaks, and heating failures. With 95% of emergencies resolved within the first hour, we prioritise safety and efficiency. Transparent pricing applies for out-of-hours services between 18:0008:30.
Boiler installation
We supply and install A-rated boilers with 10-year warranties. Our engineers handle full system replacements including pipework and radiators. Competitive pricing includes system flushing and old unit decommissioning.
Gas safety checks
Annual CP12 certifications conducted by Gas Safe engineers. We inspect appliances, pipework, and ventilation systems to ensure compliance. Reports completed in under 60 minutes with immediate digital copies provided.
Bathroom renovations
Full bathroom design and installation service with tailored solutions for accessibility and space optimisation. We coordinate tiling, plumbing, and electrical work while maintaining strict adherence to building regulations.
Rainwater harvesting
Underground tank installations for rainwater collection and reuse. Systems reduce mains water usage by up to 50% for toilet flushing, laundry, and garden irrigation while maintaining full regulatory compliance.
People
Lee Irving
Owner/Lead Engineer
Certified Gas Safe engineer with 30+ years' experience. Specialises in boiler diagnostics and system design. Holds City & Guilds qualifications in industrial plumbing applications.
Julie Hemple
Operations Manager
Manages project coordination and client communications. Ensures service delivery meets quality standards while maintaining 98% customer satisfaction rates across 15 years in operations.
Questions
What areas do you cover?
We serve Margate, Thanet, Kent, and London with emergency services available across our coverage area.
Are you Gas Safe registered?
Yes, all our engineers are Gas Safe registered with ongoing training in boiler technologies and safety standards.
Do you offer emergency services?
We provide 24/7 emergency call-outs for plumbing, heating, and gas issues with a 95% first-hour resolution rate.
What payment methods do you accept?
We accept all major credit/debit cards via PayPal with a 2.75% fee, or payment through on-site card readers.
How much do boiler installations cost?
Boiler installations range from £2,000–£4,000 including parts, labour, and 10-year warranties on selected models.
Do you provide gas safety certificates?
We offer CP12 gas safety certificates for landlords, completed in under an hour with competitive pricing.
Reviews (6)
Chris Torr
Jul 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
My wife was left to deal with Southern Water due to my emergency hospitalization. Lee stepped in and dealt with all aspects of the installation above and beyond his part of the work which involved a lot of "detective" work. We cannot thank him enough for his high standard of work and kindness. Chris Whitley (Torr)
Service:Outdoor system repair
My wife was left to deal with Southern Water due to my emergency hospitalization. Lee stepped in and dealt with all aspects of the installation above and beyond his part of the work which involved a lot of "detective" work. We cannot thank him enough for his high standard of work and kindness. Chris Whitley (Torr)
Service:Outdoor system repair
MrsAnastasia
Jun 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
We are very happy with our new boiler. Lee has done an amazing job, worked all day without a break to make sure we had hot water again. Very pleased with the level of finish, all pipes look tidy and neat. Glad to find a reliable and professional plumber, will definitely use his services in the future.
Service:Boiler installation
We are very happy with our new boiler. Lee has done an amazing job, worked all day without a break to make sure we had hot water again. Very pleased with the level of finish, all pipes look tidy and neat. Glad to find a reliable and professional plumber, will definitely use his services in the future.
Service:Boiler installation
Dave Naylor
Mar 30, 2021
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From Dave on the 13th March 2021:
Lee Irving installed an Ideal Logic Combi Max 30 kw boiler with a Wi Fi Ideal Halo control and with a ten year guarantee, over a two and a half day period. He had provided me with a (free and prompt) detailed quote after a pre-arranged visit whilst observing strict covid preventative conditions which were observed throughout the period of installation.
Lee is a great chap, exceptionally knowledgeable about different heating systems (and qualified to install them) and is more than prepared to listen as well as advise, without any pressure whatsoever! Wow.
It
Lee Irving installed an Ideal Logic Combi Max 30 kw boiler with a Wi Fi Ideal Halo control and with a ten year guarantee, over a two and a half day period. He had provided me with a (free and prompt) detailed quote after a pre-arranged visit whilst observing strict covid preventative conditions which were observed throughout the period of installation.
Lee is a great chap, exceptionally knowledgeable about different heating systems (and qualified to install them) and is more than prepared to listen as well as advise, without any pressure whatsoever! Wow.
It
William Neech
Dec 22, 2020
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Boiler Service. Punctual, friendly service. Explained what he was doing, worked in a clean, tidy and covid safe manner. Highly recommend.
Christopher Emptage
Dec 21, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Lee Irving has done a number of jobs for us over the last 6 years including fitting a new boiler. He has never let us down and always been reliable. His workmanship and professionalism has impressed me as does his technical knowledge. I would have no hesitation in recommending him.
Lee Irving has done a number of jobs for us over the last 6 years including fitting a new boiler. He has never let us down and always been reliable. His workmanship and professionalism has impressed me as does his technical knowledge. I would have no hesitation in recommending him.
James Lattimore
Oct 27, 2020
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Had a major disaster boiler broke down in middle of coldest spell I can remember I called Irving plumbers who came next day.The engineer was professional and updated me on all the problems we agreed a start date. The work that was carried out was fantastic a lovely clean job with constant updates on what was happening and why..I would thoroughly recommend this company to everyone who maybe having issues with their boiler. The workmanship was top draw and I cannot Thank them enough.
