Business Details
42 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Southampton
R Wilson Services is a family-run business established in 1984, serving Southampton, Fareham, Gosport, and surrounding areas. We specialise in plumbing, heating, and bathroom installations, with Gas Safe registration, energy efficiency certification, and Oftec registration for oil boilers. Our team of experienced engineers provides boiler servicing, powerflushing, and emergency repairs, offering 5-year warranties on boiler installations. With over 20 years of experience, we prioritise expert workmanship, honest advice, and customer satisfaction.Our reputation is built on trust, reflected in word-of-mouth recommendations and long-term client relationships. We operate transparently, with all work fully guaranteed and insured, including Landlord's Gas Safety Certification. Our commitment to quality ensures efficient, tidy installations and competitive pricing tailored to individual budgets.
Services
Boiler Servicing
Boiler Installation
Powerflushing
Plumbing Repairs
Bathroom Installations
Details
- Year established: 1984
Highlights and features
- Family-run business with 35+ years of combined experience in plumbing and heating
- Gas Safe registered engineers with Oftec certification for oil boilers
- 5-year parts and labour warranty on boiler installations as standard
- 24/7 emergency repair service for urgent plumbing and heating issues
- Free, no-obligation quotations for all domestic plumbing and heating work
Associations and certifications
- Gas Safe Register
- Oftec
What people say
Polite and professional
No hidden costs
Tidy when working
Quick and efficient
Highly trustworthy
Services
Boiler Servicing
Regular boiler servicing maintains efficiency and prolongs appliance lifespan. Our Gas Safe engineers service all boiler brands, identifying potential issues before they escalate. Annual checks improve safety, reduce energy bills, and ensure compliance for landlords requiring gas safety certificates.
Boiler Installation
We install high-efficiency condensing boilers with 5-12 year warranties. Worcester Bosch models exceed 90% efficiency, reducing fuel costs while meeting household demands. Our engineers help select appropriate systems, including combi or regular boilers, tailored to property requirements.
Powerflushing
Powerflushing removes sludge and scale from central heating systems using high-velocity water. This process eliminates cold spots, reduces boiler noise, and improves efficiency. Fernox machines combined with Magnaclean filters ensure thorough cleansing, extending system longevity and lowering energy bills.
Plumbing Repairs
We address all domestic plumbing issues including leaks, dripping taps, and radiator problems. Our 24/7 emergency service handles urgent repairs like burst pipes and heating failures. Engineers carry common replacement parts for immediate fixes, minimising return visits.
Bathroom Installations
R Wilson Bathrooms specialises in full bathroom renovations with tailored design solutions. Our installations include plumbing, tiling, and sanitaryware supply. We focus on efficient, tidy workmanship while maintaining budget-friendly pricing without compromising quality standards.
People
Rob Wilson
Director
Rob has managed R Wilson Services since 2009, continuing the family legacy established over 35 years ago. He oversees quotations and customer relations, ensuring high standards across all projects.
Matt
Senior Gas Engineer
With 20+ years' experience, Matt specialises in boiler systems and provides expert technical solutions. His extensive knowledge covers various heating systems and ensures reliable service delivery.
Barry Thornton
Bathroom Specialist
Barry leads bathroom installations with specialist expertise gained from running his own business. His attention to detail ensures efficient, high-quality renovations meeting client specifications.
Becky
Office Manager
Becky handles administrative and accounting duties since joining in 2019. She serves as the primary office contact, providing efficient support for customer inquiries.
Questions
Are your engineers Gas Safe registered?
Yes, all our gas engineers hold current Gas Safe registration for safe, legal gas appliance work.
Do you offer emergency plumbing services?
We provide 24/7 emergency repairs for urgent heating and plumbing issues like leaks or boiler failures.
What boiler warranties do you provide?
Our boiler installations include 5-12 year manufacturer warranties covering parts and labour.
Can you help with landlord gas safety certificates?
We issue Landlord's Gas Safety Certificates after annual inspections of rental property gas appliances.
Do you offer financing options for boiler replacements?
Yes, we provide 0% finance options for Worcester Bosch boiler installations subject to credit approval.
What areas do you cover?
We serve Southampton, Fareham, Gosport, and surrounding Hampshire areas for all plumbing work.
Reviews (4)
Mike Moores
Dec 10, 2021
Report
Positive:Punctuality,Quality
Great timekeeping and good diagnosis of the fault. Engineer explained what had failed and made everything work smoothly until returning to fit the new part.
Service:Repair water heater
Great timekeeping and good diagnosis of the fault. Engineer explained what had failed and made everything work smoothly until returning to fit the new part.
Service:Repair water heater
Kathryn Dallyn
Oct 27, 2021
Report
Awful customer service, to note-this was when speaking with the manager. There was a different problem with our boiler after a member of their team installed a part, I tried contacting and left a voicemail. No call back. The problem was intermittent and not urgent and a couple of months whizzed past so I called again, only to be spoken to with disrespect, rudeness, unnecessary information about his personal life and that that was why Id had no call back. When I tried to ascertain and understand if the problem could have been because of the new part, he insulted my intelligence by being patronising
Gabriel Odey
Apr 06, 2021
Report
R Wilson are very good with picking up the phone on time and given appointment that they keep to. What I did not like about them is the actual quality of work done and their lack of accountability. I called for their services recently and each time of the jobs on the 3 occasions were half complete. When I called them to come back to fix the incomplete task, they charged me another 80 callout fee!
Even though it was to come back and complete the task they did not finish properly in the first place. To cut the long story short, they have managed to make the situation in my toilet worse than when
Even though it was to come back and complete the task they did not finish properly in the first place. To cut the long story short, they have managed to make the situation in my toilet worse than when
Carol Betts
Oct 14, 2020
Report
They are always helful and very professional. They turn up when they say and always explain everything so we understand.
