Business Details
50+ Years
experience
Trusted Home Improvement Solutions in Norwich
Established in the early 1970s, First Home Improvements has built a reputation as a trusted provider of high-quality home improvement solutions. Our expertise spans windows, doors, conservatories, and roofline products, all crafted to enhance both the aesthetic and functional value of properties. We prioritise energy efficiency, offering A+ rated products that reduce carbon emissions and lower energy bills. With over 50 years of industry experience, we combine traditional craftsmanship with modern innovation to deliver durable, secure, and visually appealing installations. Our nationwide service across England ensures accessibility for homeowners seeking reliable upgrades.Backed by a 10-year insurance-backed guarantee and numerous customer testimonials, we maintain a commitment to excellence in every project. Our team of skilled professionals guides clients through every stage, from design to completion, ensuring a seamless and satisfying experience. Recognised for our dedication to sustainability, we actively contribute to reducing environmental impact through energy-efficient solutions. This long-standing heritage, combined with continuous adaptation to industry advancements, positions us as a leader in the home improvement sector.
Services
Windows
Doors
Conservatories
Roofline
Porches
Garage Doors
Bi-Fold Doors
Orangeries
Sliding Patio Doors
Details
- Year established: 1971
Highlights and features
- We have over 50 years of experience in home improvement solutions.
- Our products feature A+ energy efficiency ratings for reduced energy costs.
- We offer a 10-year insurance-backed guarantee on all installations.
- Our nationwide service covers 19 counties across England.
- Our team of 750+ professionals ensures expert project management from start to finish.
What people say
Excellent work
Friendly and professional
First class job
Very impressed
Pleased with results
Services
Windows
Our A+ rated uPVC windows combine energy efficiency with security, available in casement, sash, tilt-and-turn, and bespoke designs. They reduce heat loss, lower energy bills, and enhance property aesthetics. Backed by a 10-year guarantee, installations ensure durability and noise reduction for modern and traditional homes.
Doors
We supply and install secure composite, bi-fold, and sliding patio doors with advanced locking systems. Options include custom colours, finishes, and glazing for thermal efficiency. A 10-year warranty ensures long-term reliability, while designs complement both contemporary and period properties.
Conservatories
Custom conservatories and orangeries provide versatile living spaces with uPVC or aluminium frames. Features include insulated roofs, energy-efficient glazing, and tailored designs to match property styles. Projects are managed by expert teams, ensuring seamless integration and compliance with building regulations.
Roofline
Durable uPVC fascias, soffits, and guttering protect homes from weather damage while enhancing curb appeal. Products resist cracking, fading, and rot, requiring minimal maintenance. Available in multiple colours, installations include seamless guttering and ventilation solutions for long-term performance.
Porches
Bespoke porches add security and space with A+ rated glazing and weatherproof materials. Designs incorporate brickwork, tiled roofs, and matching window styles for aesthetic cohesion. Enhanced security features include Yale locks, ensuring both functionality and visual appeal.
Questions
What home improvement products do you offer?
We provide windows, doors, conservatories, porches, roofline products, and garage doors with custom designs and energy-efficient features.
Do you offer nationwide installation?
Yes, we serve 19 counties across England, including Norfolk, Suffolk, Essex, and Hampshire.
What guarantees do you provide?
All products come with a 10-year insurance-backed guarantee for quality and durability.
Are financing options available?
Yes, we offer competitive financing plans to suit various budgets for home improvement projects.
How can I request a quote?
Call us at 0800 0921112 or complete our online form for a free, no-obligation quote.
What energy-efficient options are available?
Our A+ rated windows and doors reduce energy bills and carbon emissions, meeting strict environmental standards.
Videos
Reviews (5)
Kev Brown
Sep 15, 2021
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Had a someone round to give us a quote on a new Conservatory, this apparently wasn't a "salesmam". Nearly 3 hours of talking about how wonderful first are and how terrible every other company in East anglia is we arrived at a quote. 41000, which if we signed up today would go down to 28000 and if we had a board outside for longer it would be 24000. We advised the gentleman we would consider it and have a think. He couldn't leave fast enough. Tactics of scaring people and offering a one time amazing discount makes it well worth STAYING AWAY from this company
Robert Speck
Jun 25, 2021
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I will happily edit this review as my complaint is processed. I rang First Home Improvements last Friday (18/6/2021) and was told no-one was available to take my call and that I would be called back. No-one has returned my call. Below is a copy of the email I sent to the Customer Services email address I was provided by a First Home Improvements member of staff, no-one has replied to my email to date. Today I have sent a follow up email asking why I haven't yet received a response.
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Copy of email sent 18/6/2021
To whom it may concern,
I am writing to formally complain about the quality
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Copy of email sent 18/6/2021
To whom it may concern,
I am writing to formally complain about the quality
Jennie Smith JasieS
Mar 17, 2021
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I am sick to death with phone calls from this company trying to tell me I'm eligible for a grant as my windows are more than 10yrs old. Please go away!! The 3rd call today in under a week and I'm not amused!
Robert Goodwin
Jan 03, 2021
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So far not good as they are going to have to remake the whole front door and frame. Also when I call and ask for an update they never call back. Time will tell if the replacement us any better!
Lorraine Cornwall
Sep 26, 2020
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I wouldnt recommended this company too anyone, we had windows fitted in 2017 bearing in mind we had a 10yr warranty all of a sudden out the blue our bedroom window has completely shattered on the inside? Only me and my husband here so no kids to do any damage no one else goes in our bedroom. Anyway called to explain whats happened to window low and behold we must have done it or a stone or a bird flew in to it erm on the inside please dont make me it out to be our fault but thats what they are saying and guess what yeah you probably have!!!! we have to pay as its not covered so why
