Peter O'Neill Services

Business Details

50+ Years

experience

Emergency

services

Reliable Heating Solutions in Cwmbran

Established in 1963, Peter O'Neill Services has built a reputation as a trusted provider of boiler and central heating solutions across South Wales and beyond. Our family-run business combines over six decades of hands-on experience with a commitment to technical excellence, employing Gas Safe, Hetas, and OFTEC-certified engineers who deliver reliable installations, servicing, and emergency repairs. With 5,000+ satisfied customers and comprehensive maintenance plans, we prioritise customer satisfaction through transparent advice, free no-obligation quotes, and a 24/7 emergency call-out service.

Our public liability insurance up to 5 million underscores our dedication to professionalism, while our fireplace showroom in Cwmbran offers over 50 live displays to complement our heating expertise. As industry leaders, we combine traditional craftsmanship with modern efficiency to ensure homes and businesses remain warm and safe year-round.

Services

Boiler Installations Central Heating Systems Central Heating Maintenance Fireplace Installation Emergency Repairs

Details

Year established: 1963

Highlights and features

We have nearly 60 years of experience in plumbing and central heating.
Our engineers are Gas Safe, Hetas, and OFTEC certified.
We offer 24/7 emergency call-out service.
We provide free no-obligation assessments and quotes.
We are a family-run business with a local workforce.

Associations and certifications

Gas Safe
HETAS
OFTEC

What people say

Extremely helpful and professional Pleased with the standard of work Love our new fireplace Professional advice is best

Website

Update Listing

Services

Boiler Installations

We specialise in combi, system, and heat-only boiler installations, helping homeowners save up to 35% on energy bills. Our Gas Safe-certified engineers ensure efficient, compliant setups tailored to property requirements. With decades of experience, we deliver durable solutions backed by comprehensive maintenance plans.

Central Heating Maintenance

Our maintenance services include power flushing, magnetic filters, and chimney sweeping to optimise heating efficiency. Regular servicing prevents breakdowns and extends system lifespan. Customers benefit from 24/7 emergency support and expert care across South Wales and surrounding regions.

Fireplace Installation

We offer gas, electric, and wood-burning fireplace installations with over 50 live displays in our Cwmbran showroom. Our Hetas-registered team ensures safe, compliant installations, including flue lining and chimney adaptations. Supply-only options and aftercare services are also available.

Emergency Repairs

Our 24/7 emergency call-out service addresses urgent heating failures with rapid response times. Fully insured engineers resolve boiler and central heating issues promptly, minimising disruption. This service is available year-round across our coverage areas.

Servicing Plans

We provide tailored servicing plans including annual check-ups, priority repairs, and parts warranties. These plans ensure long-term system reliability while offering cost-effective peace of mind. Over 5,000 customers trust our comprehensive maintenance packages.

Questions

What services do you offer?

We provide boiler installations, central heating systems, fireplace solutions, emergency repairs, and comprehensive maintenance plans.

Are your engineers certified?

Yes, our team holds Gas Safe, Hetas, and OFTEC certifications for gas, solid fuel, and oil systems.

Do you offer emergency services?

Yes, we provide 24/7 emergency call-out support for urgent heating and boiler issues.

How can I get a quote?

What areas do you cover?

We serve Cwmbran, Newport, Cardiff, Monmouthshire, and surrounding regions in South Wales and beyond.

Reviews (6)

Write a Review

Simon Jeffries

Dec 09, 2021 Report

Positive:Responsiveness
Came out today on an emergency insurance job. Water leaking through ceiling . Quick and polite and got job done even on a sunday many thanks

Keri Harding-Jones

Nov 20, 2021 Report

Positive:Responsiveness
Big thank you for coming out so quickly when we lost heating and hot water. From initial call to arrival was within 30 minutes. Brilliant service.
Service:Heating system repair

Tracy Jones

Sep 07, 2021 Report

Visited for a boiler service through Home Serve. Prompt & efficient and kept us informed of ETA via phone call. Definitely recommend 👍🏻

Sally Bickel

Apr 30, 2021 Report

In reply to your response: If the component that you mentioned was not part of the agreement why on earth did your engineer turn it on? More to the point, why did he leave it on? Had that switch not been turned on, the damage would not have occurred.
Shocking service and we are absolutely devastated. An engineer visited my deceased father in law's house for a routine boiler check, turned on the immersion heater and opened a window. A neighbour noticed the open window the next day and when we went to close the window the immersion heater had been boiling like a pressure cooker for 2 days. Wallpaper

Joseph Jordan-Richardson

Apr 30, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I've used Peter O'Neill throughout the years and couldn't be happier. Always reasonably priced and works to a high standard.
Services:Heating system installation,Heating maintenance

Dave Dibble

Apr 26, 2021 Report

Basically ruined my late father's house by sheer incompetence. Admitted liability but refused to rectify the damage. In my opinion Peter O'Neil himself was rude, arrogant and totally condescending despite my father being a loyal customer for over 20 years. Read the other reviews which clearly demonstrate how shabby this company is. The fact they don't respond to such reviews demonstrates they simply don't care. Utterly shamefull
In response to the comment below... are you going to publicly deny that your engineer turned an immersion switch on (which he had no right to do) and left it on causing