Business Details
47 Years
experience
Trusted Fireplace and Stove Specialists in Liverpool
Quality Fires has been a trusted name in the fireplace and stove industry for over 45 years. Established in Liverpool, our family-run business specialises in the supply and installation of gas, electric, and solid fuel fireplaces and stoves. We manufacture our own marble and stone fireplaces, ensuring competitive pricing without compromising on quality. Our team of experienced installers, certified in all major fuel types, guarantees safe and precise fitting of every product. With three showrooms across Merseyside, including a dedicated electric fire showroom, we offer an extensive range of products in stock for immediate purchase.Our approach prioritises customer comfort, with knowledgeable staff providing expert advice without high-pressure sales tactics. We maintain a commitment to industry standards, ensuring all gas and solid fuel installations meet current safety regulations. Open seven days a week, our flexible hours accommodate both working professionals and families. As a business, we focus on tailored solutions, recognising that each home requires unique fireplace configurations. Our combined 200 years of industry expertise positions us as a leading choice for fireplace solutions in the North West.
Services
Gas Fire Installation
Electric Stoves
Marble Fireplaces
Wood Burning Stoves
Chimney Services
Details
- Year established: 1979
Highlights and features
- We offer 45 years of specialist experience in fireplace solutions
- Our HETAS-certified installers ensure safe, compliant installations
- We manufacture premium marble fireplaces for exclusive pricing
- Three showrooms provide immediate access to 200+ in-stock products
- Knowledgeable staff deliver tailored advice without commission pressure
Associations and certifications
- HETAS
What people say
Expert installation
Quality products
Knowledgeable staff
Competitive pricing
Immediate availability
Services
Gas Fire Installation
We specialise in installing balanced flue, inset, and wall-hung gas fires. Our HETAS-certified technicians ensure safe, compliant installations meeting current UK regulations. Customers benefit from our extensive showroom displays featuring leading brands like Gazco and Stovax, with most units available for immediate purchase and same-day installation where possible.
Electric Stoves
Our electric stove range includes freestanding, inset, and wall-mounted models from premium brands such as Evonic and Gazco. Showrooms feature over 200 live displays, with most models available for immediate collection. We offer expert advice on optimal placement and energy-efficient operation for modern homes.
Marble Fireplaces
We manufacture bespoke marble and limestone fireplaces tailored to individual room dimensions. Our production process combines traditional craftsmanship with modern techniques, offering competitive pricing without compromising quality. Customers can choose from standard designs or commission fully customised solutions.
Wood Burning Stoves
Our wood-burning stove range includes DEFRA-approved models suitable for smoke-controlled areas. Certified installers ensure proper chimney integration and compliance with safety standards. Showrooms display leading brands like Dovre and Clock Stoves, with many units available for immediate purchase and installation.
Chimney Services
We provide comprehensive chimney services including installation, maintenance, and safety inspections. Our team handles both traditional and modern flue systems, ensuring optimal performance for gas, electric, and solid fuel appliances. Services include hearth fitting, back panel installation, and safety clearance testing.
Questions
What types of fireplaces do you specialise in?
We offer gas, electric, and solid fuel fireplaces including marble, wood, and stone options. Our range includes inset, wall-hung, and freestanding models from leading brands.
Are your installers certified?
Yes, all our installers hold HETAS certification for solid fuel appliances and relevant gas safety qualifications for gas fireplace installations.
Do you serve areas outside Liverpool?
We primarily serve Merseyside, including Liverpool and Southport. Customers from surrounding regions visit our showrooms for product selection and arrange local installations.
Can I purchase products without installation?
Yes, most products are available for self-collection. Our showrooms stock over 200 display units ready for immediate purchase and home installation.
Do you offer bespoke fireplace solutions?
Yes, we manufacture custom marble and stone fireplaces tailored to specific room dimensions and design preferences.
What are your showroom opening hours?
We're open Monday-Friday 9am-5pm, Saturdays 9am-5pm, and Sundays/Bank Holidays 11am-4pm across our three Merseyside locations.
Reviews (6)
Simon Morris
Oct 22, 2021
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We recently purchased an electric fire to be fitted where we currently had a gas fire. The fire itself, is fine, however, we are most disappointed with the way it was fitted. The fitter had to remove the existing fire surround and has left it in an unfinished state. When we contacted the store to complain, we were told that he had done the best he could and offered no help or advice to assist a customer. Very poor aftersales service and totally unprofessional.
N. Oconnor
Apr 25, 2021
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Avoid at all costs. 2 fireplaces bought and broke within 12 months.1 fire will not light which makes it completely useless. Service is terrible. Despite having them back to fix the fire the problem still persists.
Genuinely the worst fireplace company you could use
Genuinely the worst fireplace company you could use
Graham Bowditch
Oct 19, 2020
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Great service- Simon was super helpful and provided exceptional customer service. Fast delivery, installation, lots of selection and options!
Steve Pike
Jun 27, 2020
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Fantastic service from these guys. I got let down by a supplier and Tony managed to source, cut and deliver all within a week. fab service from start to finish. Highly recommend to anyone wanting not only a quality product but also an amazing service....
Leanne W.
Oct 28, 2019
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Bought a fire and mantlepiece/fireplace a few years ago from this place it was reduced as was on display and just what we wanted. Had nothing but trouble since it was fitted. Gas engineer has come out today and said that the fireplace is not suitable in any way for the surround. he has shown us the manual and the fireplace is far too small to be safe. Dont buy from here if you want to be safe
Katie Elliott
Aug 06, 2019
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Extremely disappointing service and very disrespectful fitters. I sent the email below to Quality Fires over two weeks ago and I am yet to have received any response or contact. The level of after care you receive from this company is negligent. All of their fitting is outsourced so they take no interest or responsibility in the quality of the fitting or the level of workmanship of their fitting team.
Email to Quality Fires:
"We recently bought a stove fire from you and had it fitted yesterday. We are unfortunately very disappointed with the level of service received from your fitting team.
Email to Quality Fires:
"We recently bought a stove fire from you and had it fitted yesterday. We are unfortunately very disappointed with the level of service received from your fitting team.
