Business Details
Expert Window & Door Repair in Norwich
Window Medic has been serving Norwich and surrounding areas for over three decades, specialising in comprehensive repair solutions for windows, doors, and conservatories. Our team utilises premium-quality components to ensure lasting results, maintaining rigorous standards of craftsmanship. We address common issues such as misted sealed units, faulty hinges, and broken locks, offering both repair and replacement services. Our expertise extends to installing energy-efficient glass, bi-fold doors, and sliding doors, tailored to enhance both functionality and aesthetics. With a focus on customer satisfaction, we provide competitive pricing and a ten-year guarantee on sealed units.Our technicians are equipped to handle insurance-related claims and deliver precise quotations. Operating from Unit 58 Hellesdon Park Road, we combine local knowledge with technical proficiency to resolve glazing challenges efficiently. Our commitment to quality ensures homes remain secure, thermally efficient, and visually appealing. Trusted by residents in Norwich, Taverham, and Norfolk, we prioritise reliability and transparency in every service interaction.
Services
Window Repairs
Door Repairs
Conservatory Repairs
Replacement Doors
Bi-Fold Doors
Highlights and features
- We have over 30 years of experience in window and door repairs.
- We use only top-quality components for durable solutions.
- We provide insurance claim assistance and competitive quotations.
- Our services cover Norwich, Taverham, and surrounding Norfolk areas.
- We offer a ten-year guarantee on sealed unit replacements.
Services
Window Repairs
We repair all types of UPVC and aluminium windows, including misted sealed units, faulty hinges, and broken locks. Our technicians replace components like friction stays, handles, and euro cylinders with high-security alternatives. All repairs use durable materials, ensuring long-term functionality and enhanced home security for Norwich residents.
Door Repairs
Our door repair service addresses broken locks, damaged handles, and misaligned mechanisms for both UPVC and aluminium doors. We install high-security fittings and patio door runners, restoring smooth operation while maintaining property safety. This service prevents security risks and extends the lifespan of residential and commercial doors.
Conservatory Repairs
We specialise in conservatory re-roofs using glass or polycarbonate materials, replacing damaged panels and sealing leaks. Our solutions improve thermal efficiency and structural integrity. This service addresses common issues like condensation and structural wear, ensuring year-round usability of conservatory spaces in Norfolk.
Replacement Windows
We supply and install UPVC replacement windows in white, mahogany, and rosewood finishes. Our energy-efficient options include low-E glass to reduce heat loss, combining modern aesthetics with improved insulation. Each installation meets UK building regulations, enhancing property value and thermal performance.
Bi-Fold Doors
Our AluK bi-fold and sliding door systems offer panoramic views and seamless indoor-outdoor transitions. Manufactured from durable aluminium, these doors provide superior thermal efficiency and security. Available in multiple configurations, they suit properties of all sizes while meeting stringent UK safety standards.
Questions
What services does Window Medic offer?
We provide repairs and replacements for windows, doors, and conservatories, including sealed units, hinges, locks, and bi-fold doors across Norwich and Norfolk.
Do you cover areas outside Norwich?
Yes, we serve Taverham and surrounding Norfolk regions in addition to Norwich for all window and door repair needs.
How experienced is your team?
Our technicians have over 30 years of combined experience in glazing repairs and installations, using industry-approved techniques and materials.
Can you assist with insurance claims?
Yes, we provide detailed quotations and support for insurance-related repairs, ensuring compliance with policy requirements for window and door damage.
What payment methods do you accept?
Please contact us directly for payment options as specific methods aren't listed in our public information.
Do you offer guarantees on work?
We provide a ten-year guarantee on sealed unit replacements, reflecting our confidence in the durability of our materials and workmanship.
Reviews (7)
Cheryl Kerry
Oct 01, 2021
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If I could give no stars I would. Was supposed to come this morning to fix a broken window. I waited in all morning and nobody turned up. Not even a phone call. I will go elsewhere now
Harriet Getley
May 26, 2021
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These doors had been troubling us for ages and we'd tried lots of approaches. Terry came and spent some time and worked miracles. Highly recommend!
Hugh Griffin
May 24, 2021
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Unprofessional. I would not recommend this company. They do not communicate well (I tried phone and email) and they did not turn up for an appointment.
S. Rd
Nov 06, 2020
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Would give 0 star if I could. Wish I had read the reviews. Terry seems knowledgeable but also seems uninterested in sending quotes for repairs or even doing repair jobs. After chasing the firm a couple of times, I'm told Terry now feels he is unable to help. Wasted a month waiting for that reply. Business not recommended.
Steve Suwali
Nov 03, 2020
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These guys REALLY know their stuff . The Technician - Terry - is a genuine skilled joiner , skills you just dont see elsewhere these days. With 40 years experience this gentleman is extremely impressive. He actually knows everything there is to know about this type of work. He and his assistant resolved 3 issues at a property for me in record time and they werent minor issues. Id recommend Terry to anyone . And theyre not greedy with their pricing either. Absolutely delighted with everything. Definitely a 5 star service.
Claire Beales
Jun 13, 2020
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We received very good service. We had to make an emergency call out due to our patio doors not being able to lock. Window medic came out to us straight away and fixed the problem and also fixed another part of the door without me having to ask.
Fantastic service, would highly recommend.
Fantastic service, would highly recommend.
David Armstrong
Dec 21, 2018
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Window Medic appears to be a one-man band: everything depends on 'Terry', and where Terry isn't (which seems to be most places) we have the proverbial headless chicken. One of our windows was detaching from its frame and we needed an urgent repair. We were told it would take ten days, but we decided to take the risk. They cancelled just before the time, giving us another appointment, days later, which was also cancelled at the last minute. We made numerous calls to the office (if it is an office) and the polite if ineffective staff kept intoning, 'But didn't Terry call you?' Eventually persistence
