Business Details
27 Years
experience
Trusted Home Builders in Sunderland
CSM Trade North East has been delivering high-quality home improvements across the North East since 1999. With over two decades of experience, we specialise in roofline replacements, conservatory roof transformations, garage conversions, and premium doors and windows. Our team of skilled tradespeople combines durable materials with expert craftsmanship to enhance properties while prioritising energy efficiency and aesthetic appeal. As a FairTrades Approved Installer and member of the Consumer Protection in the Home Improvement Industry, we uphold rigorous standards of workmanship and customer care.Every project benefits from a 10-year insurance-backed guarantee, ensuring long-term peace of mind. Our flexible financing options make premium home upgrades accessible without compromising on quality. We serve Newcastle, Sunderland, Durham, and the wider North East region, maintaining a reputation for reliability, professionalism, and exceptional value.
Services
Roofline Replacement
Conservatory Roofs
Garage Conversions
Doors and Windows
Cladding Solutions
Guttering Systems
Details
- Year established: 1999
Highlights and features
- We offer over 25 years of expertise in home improvements.
- Our work is backed by a 10-year insurance-backed guarantee.
- We are approved by FairTrades and Consumer Protection bodies.
- Flexible financing options make upgrades accessible and affordable.
- We provide a price match promise for like-for-like quotes.
Associations and certifications
- FairTrades
- Consumer Protection in the Home Improvement Industry
Services
Roofline Replacement
Upgrade your property with durable guttering, fascias, and soffits designed for longevity and weather resistance. Our solutions prevent water damage while enhancing curb appeal through modern materials like seamless aluminium and uPVC in multiple colour options. Expert installation ensures optimal functionality and aesthetic integration with your home's architecture.
Conservatory Roof Replacement
Transform outdated conservatory roofs into energy-efficient spaces using glass, polycarbonate, or warm roof systems. These solutions regulate temperature, reduce noise, and eliminate condensation issues while maintaining structural integrity and visual appeal through customised design options.
Garage Conversions
Repurpose underutilised garages into functional living areas including home offices, bedrooms, or gyms. Our conversions incorporate insulation, electrical systems, and finishing touches while ensuring compliance with building regulations and providing full project management support.
Doors and Windows
Enhance property security and thermal efficiency with uPVC windows and composite doors featuring advanced locking mechanisms. Available in multiple styles and finishes, these products combine durability with aesthetic appeal while reducing energy costs through superior insulation properties.
Cladding Solutions
Protect and modernise external surfaces with weather-resistant cladding options suitable for dormers, extensions, and garden buildings. Available in wood-effect and contemporary finishes, these systems provide thermal benefits alongside low-maintenance durability across various architectural applications.
Questions
What home improvement services do you offer?
We specialise in roofline replacements, conservatory roof conversions, garage conversions, and uPVC/composite door and window installations across the North East region.
Do you provide guarantees for your work?
Yes, all installations come with a 10-year insurance-backed guarantee covering both workmanship and materials used in our projects.
Are financing options available?
We offer flexible finance plans including 0% APR over 12-24 months and fixed-rate options up to 180 months subject to lender approval.
Which areas do you serve?
We operate throughout Newcastle, Sunderland, Durham, Tyne and Wear, County Durham, and the wider North East region.
Are you accredited by industry bodies?
We are FairTrades Approved Installers and members of the Consumer Protection in the Home Improvement Industry organisation.
Can you match competitor pricing?
Our price match promise ensures we'll beat any genuine like-for-like quotation from a registered North East company by at least 5%.
Reviews (7)
Malcolm Richardson
Jul 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The whole experience was flawless, the owner of the company was very professional and knowledgeable. The door Ive had fitted is a rockdoor which feels very secure. The fitting team were on time and reliable and left a very good job.
The whole experience was flawless, the owner of the company was very professional and knowledgeable. The door Ive had fitted is a rockdoor which feels very secure. The fitting team were on time and reliable and left a very good job.
Darren Davies
Feb 23, 2021
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Critical:Professionalism
Booked a date and time for them to come round and give us a quote. Never turned up.
Booked a date and time for them to come round and give us a quote. Never turned up.
Frank Hall
Jan 25, 2020
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Had a new sun room completed by CSM. It has really transformed my home. I can not fault the service from the quote and beyond. All workmen were polite and kept the area very tidy. They answered any questions I had and I will certainly be going back to CSM for more work in the future. Great job lads.
Gary Marshall
Dec 05, 2019
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CSM is like no other. They were extremely knowledgeable from the offset and had patience in explaining the process to myself. They kept to the given timescale and exceeded my expectations. Also the quality standard of my guttering, windows and doors is exceptional. Could not fault, I wish I had knew of them sooner!
Luke Pierce
Nov 16, 2019
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From start to finish CSM were great. They explained the process and kept to deadlines. The finished products are of a super high quality and for the price we could not complain, would use again 100%
Susan Gibbs
Sep 10, 2019
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Had some work done by CSM and I am so happy with the outcome. From the quotation to the finished installation I could not fault the team. The guttering and roofline products installed are of very high quality. I would 100% recommend.
Diane Walton
Aug 26, 2019
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Positive:Quality,Value
The price given in survey quote beat the previous quotes by a mile. The gentleman who carried out the work was very professional and friendly. He made sure to clean up after himself, and made sure I was happy upon completion. I could not fault the quality or service. Exceptional job.
The price given in survey quote beat the previous quotes by a mile. The gentleman who carried out the work was very professional and friendly. He made sure to clean up after himself, and made sure I was happy upon completion. I could not fault the quality or service. Exceptional job.
